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RBL Bank Complaints & Reviews

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Updated: Jan 10, 2026
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RBL Bank reviews & complaints page 39

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D
Dharmendra Japra
Sep 6, 2020
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Please don't buy supercard... Because they will enforce you to pay 720/- for their tied up insurance policy... Which was not permitted by me... Automatically when you want supercard this will automatically come into existence whether you want it or not...
Please please don't buy supercard..
But it is not permitted by me...
I will not pay for it... If their is any record please present it. Otherwise i will not pay for it...
I also asked to sales caller... That are their any hidden charges which you are not speaking write now... He said no!
RBL Bank customer support has been notified about the posted complaint.
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    Arifbabu Shaik
    Sep 5, 2020
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    Rbl lien my balance of rs.500 with customer id:[protected]. I was not intimated about this. And in this covid-19 pandemic, their customer support is also not working. I am in urgent need of my money to run my household. Please look into it and reverse the money to the account as soon as possible
    RBL Bank customer support has been notified about the posted complaint.
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      P
      paspuleti
      Sep 5, 2020
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      Address: ONGOLE

      Hi

      My name is raju gopal p from ongole (523001).

      Total 10 number of fraud transactions amounting to a total of rs. 37, 440.63 were done by using my rbl credit card at “fb. Me/ads” (1111111 vnd (Vietnamese dong) * 10 transactions) on 15.08.2020 between 04:04:00 pm ist to 04:04:50 pm ist by fraudsters. All these fraud transactions have been done without otp validation. I don't know, how rbl bank allowed such fraud transactions without otp validation. I came to know about these fraud transactions at 04:06:00 pm ist dated 15.08.2020 by seeing the transaction messages on my mobile phone. Then i called the customer service number of rbl bank and lodged a complaint about these fraud transactions at 04:08:00 pm ist of 15.08.2020. Customer service center has raised a request id no. “19781917” against these fraudulent transactions and blocked my rbl credit card completely. Now bank officials are saying, the investigation is going on and within 45 working days, the case will be resolved.

      On 04:09:2020 i got a message from rbl credit card service noting that, the transaction is valid and the temporary credit has been reversed and will reflect in the next statement.

      And i’m sure that i had not made any international transactions and payments with my rbl credit card, and in rbl application in my mobile, i switched off the international transaction 8 months ago only.

      And also, i’m not getting a proper response from the rbl customer care department.

      Could you please do the needful and try to credit my total amount of rs. 37, 440.63/-

      Thank you,
      Raju gopal p
      +[protected].
      RBL Bank customer support has been notified about the posted complaint.
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        H
        harsha anand3
        from Gurgaon, Haryana
        Sep 4, 2020
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        Fraud transaction on my credit card

        Address: India

        Fraud transaction of around 36000 was made on my rbl card on facebk. I got message in my inbox all of a sudden that these transactions were made without pin Or otp.
        I lodged a FIR against this in cyber police station at DLF gurgaon office and at the same time called the bank and and lodged this complaint. Bank told me it will take around 45 days to resolve this. I was hoping for a genuine solution but RBL bank is really fraud. They...
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        D
        Dipesh Sarvaiya
        Sep 3, 2020
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        Address: Rbl rajkot

        I have not purchase R shield insurance but Rs.600 deducted from my credit card a/c
        RBL Bank customer support has been notified about the posted complaint.
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          Website: www.rblbank.com

          My Credit Card "Platinum Plus SuperCard" **** **** **** 4578 Total Amount Due Rs.8922.71 is charged incorrect.
          Membership Fee Rs.4999 of "World Plus SuperCard" **** **** **** 6684 is added to my current bill statement which is still (credit card is) undelivered to me.

          I request to refund my
          Membership Fee Rs.4999
          Goods and Service Tax Rs.720
          from RBL Bank...
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          S
          Shivanibabbar83
          Aug 31, 2020
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          Dear rbl credit card team this is really pthatic service my rbl credit card payment of rs 27, 186.90 were debit from by yes bank account and i have reference details but rbl team can’t find it please credit my money or refund your system is bad razorpay was your payment gateway

          Ref details

          Pca [protected]
          Rblbank3979018
          Amount:-27, 186.90
          Date :-31/8/2020
          Time:-15:10:22 an amount of inr 27, 186.90 debited to ac xxxxxxxxxxx2462 on 31-aug-2020 15:10:22 on account of pca:[protected]:rblbank3979018:rsp*rbl bank bangalore ind. Available balance on 31-aug-2020 15:10:22
          Shivani babbar
          RBL Bank customer support has been notified about the posted complaint.
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            H
            Hameeda Hussaini
            Aug 31, 2020
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            Resolved

            Address: R sheild premium insurance

            Hi,
            My name is Hameeda Hussaini, recently 4days back I received a rbl bank super card and on 29/08/2020 some amount deducted without knowing me..

            I m not going go pay that amount 720 rupees which u people have deducted I want my amount back in my card bloody hell how dare without customer knowledge how can u people do such things...

            I WILL NOT PAY .. I WANT MY MONEY BACK IN MY CARD... I
            Sep 16, 2020
            Complaint marked as Resolved 
            Problem not yet resolved no one contacted me from RBL bank... And they are just ignoring my msgs on Facebook, insta, and on YouTube.. They don't have right to cheat customer like ths..complaint [ID: 2703660] Today date is 6/9/2020.. Still I didn't received call from rbl bank representative... And i received a mail. From insurance company as welcome... I don't want that insurance how. Many times I have to Mail n updates my complain here... What u people. Are doing??? I want my refund which they gave debited without my information... We regret to inform that we could not process your Request [20405031] for "Insurance" on your RBL Bank Credit Card... Today 9/9/2020 I received msg what nonsense since many days I m doing follow up they said they will solved bloody fuckers how dare.. Without informing amout debited for. Nonsense insurance.. The one who running R Sheild Insurance is bloody number one cheater... Useless RBL BANK STAFF N CALL CENTERS ONE WHO ARE CHEATING CUSTOMER ONLINE... U ALL ARE ONE IN CHEATING CUSTOMERS DEAR ALL CUTOMERS WHO FACED THE PRBLM.. NOW. LISTEN I CLEAR 720 RUPEES TODAY 16/09/2020 .. VIA GOOGLE PAY.. N BLOODY FUCKERS DON'T KNOW WHERE THEY R FUCKING THAT 720 AMOUNT ALSO NOT YET ADDED TO. MY CARD I THOUGHT TO CLEAR N CLOSE CARD PERMANENTLY... NOW THEY HAVE 720 RUPEES ALSO AGAIN DON'T UNDERSTAND RBL BANK WHO IS RUNNING REALLY HE IS ON ROAD LIKE BEGGERS EATING SOMEONE...
            RBL Bank customer support has been notified about the posted complaint.
            Aug 31, 2020
            Updated by Hameeda Hussaini
            I AM WAITING FOR. REPLY FROM RBL BANK PEOPLE FOR CHEATING ME...
            Aug 31, 2020
            Updated by Hameeda Hussaini
            I AM WAITING FOR. REPLY FROM RBL BANK PEOPLE FOR CHEATING ME...
            Sep 01, 2020
            Updated by Hameeda Hussaini
            THANKS FOR REPLY I WANTY REFUND IN MY CARD THAT'S IT.. THEN I. WILL CLOSED RBL. CARD I DON'T WANT SUCH KIND OF CARDS WHERE BANK PEOPLE CHEAT CUSTOMER WITHOUT KNOWLEDGE...
            Sep 03, 2020
            Updated by Hameeda Hussaini
            Prblm still. As it is they didn't contacted me... Bloody cheaters.. If anything negative effects my cibil i will not leave ths bank i will take ths matter in media...
            Sep 16, 2020
            Updated by Hameeda Hussaini
            NOBODY RESOLVED MY PROBLM N I CLEAR 720 RUPEES TO. CLOSE MY CARD BUT THAT ALSO. THEY DIDN'T UPDATED N CUSTOMERS CARE NUMBER I DON'T KNOW. WHY THEY KEPT THEY ARE ### KEEPING PHONE OFF...??
            Sep 16, 2020
            Updated by Hameeda Hussaini
            ATTACHED IS A PROOF WHAT I PAID TO ### RBL. PEOPLE..

            IF THEY FINISH. ### WITH EACH OTHER ASK. THEM. TO. UPDATE OTHERWISE IN FRONT OF MEDIA I WILL DISCLOSE ABT RBL THAT NO ONE WILL THINK TO OPEN ANY ACCOUNT I THR BANK EVER

            The Coustomer are saying the Personal Acedent Insurance 65rs & Card Protection plan in just 54.15 rs
            The total amount Coustomer saying in 199.15
            but! The amout is deducted 600 + 720
            This is not good
            CPP Group India Customer Care's response, Oct 21, 2020
            Dear Customer,

            We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

            Please contact us on our help line numbers - 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

            Regards
            CPP Team
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              payalpathak1
              Aug 31, 2020
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              I have been recently charged 720/- on my credit card for r sheild insurance by the RBL bank.. I have not been asked or taken my concern for providing any insurance.. purely this is code of conduct and consumer rights.. kindly reward back my amount.. I am not bound to pay any amount which I have not entitled for or to..
              RBL Bank customer support has been notified about the posted complaint.
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                H
                Hak1974
                from Hyderabad, Telangana
                Aug 31, 2020
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                rbl moratorium on my cards and loan - harassing

                Dear rbl team,

                My name is hakeem and i had applied for moratorium on my cards (Ending with 0804 & 5797) dues and loan (Loan a/c ending with 4775) by sending mail and calling your bank customer care team.

                Due to covid19 and lock down, i had lost everything and my financial position so bad that i am not position to pay my rent and run family.

                Inspite of my sending many mails to the customer care...
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                B
                Bhikshapathi Mykala
                Aug 28, 2020
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                Address: 10-4-169. Vavilalapalley karimnagar 505001
                Website: Cancel my insurance premium

                Please my money add super card.
                Cancel my esheled insurance premium
                RBL Bank customer support has been notified about the posted complaint.
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                  K
                  kmk312
                  Aug 28, 2020
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                  Address: magadi road kempe gowda nagara

                  I didn't apply for any insurance so pls cancel the r shield insurance and refund my amount of 720 rupees pls cancel the r shield insurence
                  my number [protected]
                  RBL Bank customer support has been notified about the posted complaint.
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                    A
                    Ankitkk
                    Aug 27, 2020
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                    Address: Indore

                    I have tried for over a week to change address on my bank account but Mr. Manish Tolani of customer care RBL madhu milan branch indore is not ready to accept any document, and keep on misbehaving with me even after repeated requests.
                    I have submitted self attested copy of Aadhar, also I have given him gas connection receipt 1 month old in original, but he is not accepting, same documents i have used to change my address in Axis and Sbi bank.
                    even he is not letting me meet his manager, very dissappointed with the service. I will close my account with RBL bank
                    RBL Bank customer support has been notified about the posted complaint.
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                      Deven Rawat
                      from Noida, Uttar Pradesh
                      Aug 27, 2020
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                      Sir this is seriously not fair harassing so much and abusing so much like hell not able to understand someone's problem I m jobless now and my business also ruined and I m telling them I m trying to make the payment but then too harassing and reaching my house and harassing and also why such useless people chatting on WhatsApp don't they have some brains pathetic service and due to interest my limit got exceed and I m trying that I will make the payment on what time I have given but then too they are harassing again and again pls do something this is not acceptable in this pandemic situation

                      Regards,
                      Devendra Rawat
                      RBL Bank customer support has been notified about the posted complaint.
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                        Vinod b9746
                        Aug 27, 2020
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                        Hi i am Vinod b and i use rbl bank super credit card. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of 600 hundered this insurance is deduct my card without my consent. I am not want any insurance please cancel the insurance and refund my amount. I am very thankful to you.
                        Thank you
                        RBL Bank customer support has been notified about the posted complaint.
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                          S
                          Sayoni Biswas
                          Aug 27, 2020
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                          Address: Kolkata

                          RBL Bank is such a low!! I never opted for any kind of Rshield protection plan cover of 600 but they charged me without my consent. You literally loot people for no reason. Are you even a trusted bank? Shame on you!! You guys are just ruining your goodwill and reputation. Please do re-credit Rs600 asap. I don't want any kind of insurance and stop harassing people like this. Stop looting our hard earned money. You'll reap what you sow. Reverse back in kind!!
                          RBL Bank customer support has been notified about the posted complaint.
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                            fahim935
                            Aug 26, 2020
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                            I am Fahim Akhtar, from Bangalore india.

                            Recently, i became the new customer and user of rbl supercard (Bajajfinserv card) platinum value plus credit card. I just saw that in my unbilled summary of my credit card account there is rs. 720 of r shield insurance premium which will be billed in my next bill cycle of credit card and i was shocked... I have never agreed to have insurance for such type and even i have said to their customer care executives about do not avail me such insurance policy as i am not interested in such at all. But then also they have implemented such insurance policy on my credit card account.. I am very much disappointed and wish that i have never gone for the rbl supercard at all.. As they are cheating the customers and disrespecting their trust.. I need rs. 720 to get reversed from my credit card unbilled outstanding immediate as i am not going to pay for which, i have never asked for...

                            Seeking your immediate help in this situation with correct response.

                            Fahim Akhtar
                            Email id akhtar.[protected]@gmail.com
                            RBL Bank customer support has been notified about the posted complaint.
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                              Siddu Rajeshwar
                              Aug 25, 2020
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                              One of the third grade credit card service provider. Even in lockdown they didn't stop harrassing people. Even though i have opted for moratorium they never stopped harrassing. Evey day mails, sms, calls to torture. It's a bank with most unprofessional employees. They straight away threaten you if you don't obay to wat they say.

                              It's even waste to say third grade also your below that level. Closing the card and i will make aware to as many people as i can about this fraud, unethical bank.

                              Good bye.
                              RBL Bank customer support has been notified about the posted complaint.
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                                vishalnagarkar5
                                Aug 24, 2020
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                                Address: Ground Chitrakut Complex Race Course Circle, near Road, Pashabhai Park, Vadodara, Gujarat 390007

                                As mentioned in the subject line r-shield insurance premium refund, without consent amount is being deducted. Kindly refund the deducted amount. And stop the service. Not at all interested in this insurance policy. Even no has ever taught that how to use this insurance and what are the charges or amount coverage.

                                Kindly requesting you to stop deducting this amount.

                                - linked number:[protected]
                                - contact number:[protected]
                                RBL Bank customer support has been notified about the posted complaint.
                                Complaint has not been reviewed and resolved.

                                THIS COVID-19 PANDEMIC IS THE GOOD CHANCE TO BLUFF WITH CUSTOMERS FOR BANKING SECTOR.

                                Facing the Same issue with "HDFC BANK"
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                                  H
                                  Harshita Rastogi
                                  Aug 22, 2020
                                  Resolved
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                                  Resolved

                                  I have received R shield religare health policy, which i never confirmed and ordered. They have deducted amount from credit card. I don't need the policy, just want to cancel it.
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  RBL Bank customer support has been notified about the posted complaint.
                                  Hi Harshita, we regret the inconvenience caused and would like to make up for it. Please share your contact/policy details and we'll get back to you soon.
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