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RBL Bank Complaints & Reviews

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Updated: Jan 10, 2026
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RBL Bank reviews & complaints page 44

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V
VENKATESH kvg
May 29, 2020
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Address: Mumbai

I am mr. K venkatesh g bearing credit card number : [protected] have been activated for r shield insurance premium without my permission i have really shocked by seeing this kindly deactivate the premium if not just take your card or else i will not even pay a single rupee for not activating this option. Kindly do need full.

Feel free to call on the below number
Refund amount rs : 15000

K. Venkatesh g
[protected]
RBL Bank customer support has been notified about the posted complaint.
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    A
    amalstalin
    from Chennai, Tamil Nadu
    May 28, 2020
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    Address: Plot 23 Door No 1/67 Pudhu Nagar Shanthi Colony Redhills 600052

    Dear Sir/Madam,

    As I'm Amal Stalin hold RBL Super Credit Card, I swipe the card 10th March and need to pay the Credit amount on 01st April 2020 only, Suddenly Mr PM announced for the lock down for Covid-19, so I miss to pay the credit card payment on date, As per RBI guideline I mail to the bank regards about the Credit Moratorium legally.

    But the Collection Agency called me on April onward I will explained it clearly about my situation sure I will make the payment after lock down bcoz my nature job cannot able to work form home, so past month salary is not credited on my account please try to understand my situation will explain clearly .. so far the agency will try force to make minimum payment. Again I explain to her mam we don't know how long will be lock down extended but I survey to live its very difficulty now.

    After 17th May 2020 onward I can recv 10 to 15 calls from RBL super Credit Card collection Agency each a call I will explain it but that guys not yet all lisent what I'm saying while disconnect call time for her safety ( Sir just asking to clear the Minium Balance not asking to pay the full amount)

    I really tired to pick the call and explain it again and again, some of the tell callers I asked to need stop call regards about it means suddenly will disconnect the call. Next day some one called me I need to talk to manager, she simply replied manager cannot to spy all customers so when u pay the amount just tell me if not pay the amount the call should be come random she harassment speaking..

    Tdy that means 28th May 2020 I recv 8calls from RBL credit card Agency will smoothly I start to explain what before did other callers same id it .. but Today I got chance to speak manager but we don't know he is manager or not I ask the employe ID he not ready to give but one thing clarify It Once we make the payment send the screen short his what's app means he will block the call from agency, I asked him sir I agree so Covid -19 all are impact to pay the due amount and credit card dues regularly but u call the customer will ask the quire why should update on ur system and block the call, if what he promise not fullfill means again to call the customer.

    I don't Know how effect of this compinat letter, but heartly said if the rbl bank going do give trocher means better I will subside that is better solution to avoid the call . what the effect from RBL bank.

    Best Regards
    AMAL STALIN A,
    [protected].
    RBL Bank customer support has been notified about the posted complaint.
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      A
      afaan syed
      May 28, 2020
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      As i was registered for moratorium period even though rbl ivr is continuously calling me to clear pending dues daily 7-10 calls, since lockdown i did not get salary how can i pay? I want to sue rbl for disturbing and pressuring me.
      RBL Bank customer support has been notified about the posted complaint.
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        9
        9824495690
        May 27, 2020
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        I received statement on this month i which i saw a deduction of rs 600 for rshield insurance premium but i had never opted or asked about this premium the how the bank on thier own can activate the insurance without the confirmation of the customer. This is a one type of fraud activity done by the bank. It should be reported to rbi that without prior information their is unauthorized transaction done by the bank. I should get my refund as i am not all interested in the insurance
        RBL Bank customer support has been notified about the posted complaint.
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          J
          jasmine singh
          from Delhi, Delhi
          May 25, 2020
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          I have been charged with finance charges in my last 2 statements in & april & may month rs 357, 157 & 400 rs. I don't know what are these charges?? I have no information about this. None of your executive also told me on call while selling this card to me..
          Kindly explain to me these charges..
          I will not pay these charges. I haven't charged these in my lifetime. I have hdfc & icici credit card also from last 6 years..

          Pls resolve this issue, i will not pay these charges.. I am not getting any response from rbl

          Regards
          Jasmine
          Mb no -[protected]
          RBL Bank customer support has been notified about the posted complaint.
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            S
            sehajsachin
            May 24, 2020
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            Address: SEHAJ SINGH R/O CB-14D, FIRST FLOOR, DDA/JANTA FLAT, HARI NAGAR, WEST DELHI, NEW DELHI-110064

            Order no. Rblsh1093201
            Date purchased : 29 march'2020 at 11:36:32 am
            Total : 2580/-

            One morphy richards maximo juicer 450 watts essence white purchase from rbl bank credit card reward pts. 12900 (Rs. 2, 580/-) as on purchased date 29 march'2020 at 11:36:32 am. But the said items not received to till date. Plz solve my problem and the above said items send the my above native as soon as possible.
            RBL Bank customer support has been notified about the posted complaint.
            May 24, 2020
            Updated by sehajsachin
            One Morphy Richards Maximo Juicer 450 Watts Essence White purchase from RBL Bank Credit Card reward Pts. 12900 (Rs. 2, 580/-) as on purchased date 29 March'2020 at 11:36:32 AM. But the said items not received to till date. plz solve my problem and the above said items send the my above native as soon as possible.

            May 27, 2020
            Updated by sehajsachin
            One Morphy Richards Maximo Juicer 450 Watts Essence White purchase from RBL Bank Credit Card reward Pts. 12900 (Rs. 2, 580/-) as on purchased date 29 March'2020 at 11:36:32 AM. But the said items not received to till date. plz solve my problem and the above said items send the my above native as soon as possible.
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              N
              Nr.khan114
              from Gurgaon, Haryana
              May 22, 2020
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              Resolved

              I am using rbl credit card and i have requested rbl team almost 10times on call or email regarding card cancellation and for membership charge reversal. I got a call from rbl team mr. Shiva (Executive) told me to pay charges ₹992 except the membership fee to process card cancellation and i did the same but he didn't turned up till now my outstanding is not updated and no reply regarding card cancellation.

              I want cancellation and noc...

              I want to cancel my credit card and i want callback from rbl on +91-[protected]
              Jun 30, 2020
              Complaint marked as Resolved 
              RBL Bank customer support has been notified about the posted complaint.
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                S
                Shefali Bhogale
                May 22, 2020
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                Address: India

                From rbl bank credit card emi i purchase mobile wort rs.4849 on february 80because of some reason i cancel the product so next day only i get amount refund so after that 2 month i don't get any bill from rbl bank so after that they suddenly charge me 585 every month for next 9 month stating that you need to pay intrest on that. If bank getting full amount refund on 2 days before bill genration that y should i pay intrest i am not understanding rbl bank rules regulations and suddenly they decrease my credit limit also without informing me. During this pandamic situation we don't get our salaries on time and this people charging high emi amount. My register mobile number with bank is [protected]
                RBL Bank customer support has been notified about the posted complaint.
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                  S
                  Swetha Kidambi
                  May 20, 2020
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                  Hi,

                  There was rbl fraud customer care numbers in facebook messenger. As the customer care numbers i dialled from google are not connecting, i dialled to the customer care number from messenger. They made me download an app called ‘any desk’ and insisted to put my credit card details there for verification but actually they have debited 10k+ amount from it, i immediately uninstalled the app and scolded them and still they were making me believe they will refund it and asking to open the app. The phone nos are: [protected], [protected], [protected]. Please be alert
                  RBL Bank customer support has been notified about the posted complaint.
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                    V
                    victor rayan
                    May 19, 2020
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                    Every month deducting financial charges for what purpose, if 1 day gets delayed charging amount. of 700.not able to get claim reward points.
                    Mob No.[protected]. Victor Rayan
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                      J
                      Jethe rahul
                      May 14, 2020
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                      Hi i am Jethe Rahul and i use rbl bank super credit card. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of 15000 thousand this insurance is deduct my card without my consent. I am not want any insurance please cancel the insurance and refund my amount. I am very thankful to you.
                      Thank you
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                        R
                        Ravi Aathimulam
                        May 14, 2020
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                        Address: No - 17 Gandhi NAGAR, 3rd Street, Nandhivaram, Guduvancheri, Pin - 603202

                        Cancellation of r shield insurance policy from rbl bank credit card.
                        I have received rbl credit card on 12/06/2019 without informing charged an r shield insurance policy from rbl bank credit card i want immediate action to cancel the above policy & not continue, not renewable the policy
                        I have already informed every monthly by phone message & email several times they don't respond and no replay
                        I request this portal to convey my concern to rbl bank
                        Else i am forced to go through legal route to short it out
                        Please note the one more important message i am state government group 'b' officer

                        My details as follows

                        [protected]@gmail.com
                        My name - ravi. A
                        My mobile number - [protected]
                        My date of birth - 08/07/1966
                        Cancellation of r shield insurance policy from rbl credit card & not continue, not renewable future stage
                        I want immediate action to cancel my policy, thanks.
                        RBL Bank customer support has been notified about the posted complaint.
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                          I
                          Inderjeet Biswas
                          May 14, 2020
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                          I am not intrested r-shield insurance
                          And i humbley request you please return my payment..
                          May 14, 2020
                          Updated by Inderjeet Biswas
                          Cancel my r-shield insurance and refund my payment

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                            V
                            Vivek Dhupatane
                            May 12, 2020
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                            Address: Belgaum

                            RBL Bank — r shield insurance cancellation and refund the amount

                            Submit a Complaint

                            Hi i am Vivekananda krishna DHUPATANE and i use rbl bank super credit card. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of 600 hundered this insurance is deduct my card without my consent. I am not want any insurance please cancel the insurance and refund my amount. I am very thankful to you.
                            Thank you
                            RBL Bank customer support has been notified about the posted complaint.
                            I want conceal the R shield insurance premium
                            Conceal the R shield insurance premium
                            I want to cancel r sheild insurance
                            I want to cancel my r shield insurance policy please make my payment back
                            I don't want any kind of insurance. The amount of rs. 600 was deducted Without my concern. Do the needful and reverse my deducted amount.
                            I want to cancel my r-shield insurance premium of rs. 12000 because i have already the similar policy as like it.
                            Name- Arpit M. Christian
                            Mo no- [protected]
                            I want to cancel my r-shield insurance premium of rs. 12000 because i have already lic policy as like it
                            Name:AUGUSTIN S
                            Mo.no: protected
                            Hi i am M praveen kumar ([protected]) i use rbl bank super credit card. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of 12000 this insurance is deduct my card without my consent. I am not want any insurance please cancel the insurance and refund my amount. I am very thankful to you.
                            Thank you.
                            pls dont give this kind of trouble angain to ur customer
                            Hi i am Venugopalkrishna S i use rbl bank super credit card. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of 15000 this insurance is deduct my card without my consent. I am not want any insurance please cancel the insurance and refund my amount. I am very thankful to you.
                            Thank you.
                            Dear sir, 26/08/2020
                            I am Adip vasava i have rbl maxima platinium criedit card without my knowlage you bank put the shiled insurance 15000 & 600 rupees sorry sir but i am not pay the insurance amount cancel this insurance and refund my amont my card for further details call me or mail me
                            Mail id: [protected]@gmail.com
                            Contect no.[protected]
                            RShield insurance premium canceled please.
                            RShield insurance premium cancel please
                            Please RShield insurance premium cancel
                            I don't want any kind of insurance. The amount of rs. 600 was deducted Without my concern. Do the needful and reverse my deducted amount
                            How cancel my r shield insurance
                            Hi i am Jishnu mukundan and i use rbl bank super credit card. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of 15000 thousand rupees this insurance is deduct my card without my consent. I don't want any insurance please and humble request cancel the insurance and refund my amount. I am very thankful to you.
                            Name -Jishnu Mukundan
                            Mobile - [protected]
                            Mail id - [protected]@gmail.com
                            Card name - super card
                            Thank you
                            Please Cancel my R Shield mediclaim policy. I tired to trying contact you..call me, i think this is waisting money
                            Hello rbl,
                            Waiting for response
                            Hii sir, my name is kumar Abhishek I have received your r-shield policy bundle insurance on your Bajaj finder RBL BANK.
                            This bundle is three policies basic concepts 12000/-
                            But my amount is debited yesterday by three times for bank side 12000/-& 720/-& 600/-
                            So I don't Want insurance policy. Please cancel it. I need quick response

                            My email address [protected]@gmail.com

                            My contact number- [protected]
                            Dear sir
                            Please I want to cancel my policymain Kileshwari jaiswal Wife of Manoj Kumar Jaiswal Raipur Chhattisgarh I had taken a credit card of RBL Bank, at the same time customer care call came, for insurance, first I was called for insurance at ₹ 60 per month and then after that Husband refused that insurance but second day again I got a call from RBL for insurance and I was busy and I could not understand the policy and the policy was so heavy and later I came to know when my husband To mListen to the recording then it was found out that it is not a policy, please request that whatever policy I have, it should be canceled
                            Kileshwari jaiswal's reply, Oct 17, 2020
                            Hi i am Kileshwari jaiswal and i use rbl bank super credit card.my card but r shield insurance is activate on my card and the premium of 21000 thousand rupees this insurance is deduct my card without my consent. I don't want any insurance please and humble request cancel the insurance and refund my amount. I am very thankful to you
                            Hi i am Kileshwari jaiswal and i use rbl bank super credit card.my card but r shield insurance is activate on my card and the premium of 21000 thousand rupees this insurance is deduct my card without my consent. I don't want any insurance please and humble request cancel the insurance and refund my amount. I am very thankful to you
                            Sir RBL Bank's credit card has been received 5 days ago and membership fees and goods, service tax have been cut by Rs 2258 / - yesterday
                            Sir RBL Bank's credit card has been received 5 days ago and membership fees and goods, service tax have been cut by Rs 2258 / - yesterday
                            Sir Good morning, whatever you are saying about your recording, that conversation is fine, but now I have to cancel that policy, I do not have to take the policy, please close my policy and cancel it

                            Thanks & Regards
                            Kileshwari Jaiswal
                            RAIPUR, CG
                            Hi i am Kileshwari jaiswal and i use rbl bank super credit card.my card but r shield insurance is activate on my card and the premium of 21000 thousand rupees this insurance is deduct my card without my consent. I don't want any insurance please and humble request cancel the insurance and refund my amount. I am very thankful to you
                            hi i am Kavitha and I use rbl sper credit card .but R shield insurance is activated on my card the premium of 21000/- which was deducted and convert into emi without my consent, i don't want any insurance its my humble request you to cancel this policy and refund my amt .

                            my mail id is [protected]@gmail.com
                            no [protected]
                            Hi i am Manoj Kumar and i m use rbl p on my card but r shield insurance is activate on my card and the premium of 600 and 720 this insurance is deduct my card without my consent. I am not want any insurance please cancel the insurance and refund my amount. I am very thankful to you.
                            Thank you
                            Hi i am Manoj Kumar and i m use rbl p on my card but r shield insurance is activate on my card and the premium of 600 and 720 this insurance is deduct my card without my consent. I am not want any insurance please cancel the insurance and refund my amount. I am very thankful to you.
                            Thank you
                            Myself Rupam Mitra ...I beg most respected to inform that cancelling my R shield insurance policy ...twice policy are there ... premium at Rs.1353/per month
                            Another at Rs. 64/per month

                            So I don't need this policy and refund money which r deducted from my card...
                            What kind of cheating is this I got super card recently, without having my permission you guys deducted
                            Danda Naveenreddy
                            Cancel card I don't want ur stupid gard
                            Dear RBL team,

                            You are active r shield insurance renewal premium with my RBL credit Card & debit Rs. 15000 my card one time. But as discussed with the customer Care premium Rs.1250 will debit monthly installment. Why are debit one time? You are sharing the wrong information with the customer. Please deactivate this service immediately. I should not R shield insurance. Wive off my debit amount Rs.15000.
                            Otherwise, I will hand over this card after the use payment is done.

                            Name :- Ankur
                            Account Number :- [protected]
                            Mobile Number :- [protected]
                            Mail id :- [protected]@gmail.com

                            Please find the enclosed attachment.
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                              L
                              Lalit Rathor
                              May 6, 2020
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                              Address: Thakurpur road near devbhoomi mandir premnagar dehradun

                              Dear team,

                              I have been requesting for my credit card cancellation but they are not cancelled that. They are simply telling we have raised the request with in 3 working days your card will be closed but card is not cancelled and regarding the payment, team is abusing the customers.

                              My card details:
                              Account no. [protected]
                              Ifsc code. Punb0469000
                              Card number: [[protected]]
                              Name: lalit kumar
                              Mobile number: +91-[[protected]]
                              RBL Bank customer support has been notified about the posted complaint.
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                                2
                                22hemant
                                from Jaipur, Rajasthan
                                May 5, 2020
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                                fraudulent transaction from my rbl credit card.

                                Sir,

                                With due to regard, it is to inform that on 05.05.2020 at 12.03 am ist a 12 fraud transaction rupee 79.0 inr has been made for google proxima beta and 1 fraud transaction rupee 706.74 inr has been made for spkpnbu mrarxv, total fraud transaction amount :- 1496.74 inr has been mode, without using otp validation from my rbl bank credit card.
                                However, i didn't made any such transaction as i have 15.03.2020 and after...
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                                Jiwan Patnaik
                                May 1, 2020
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                                I have paid outstanding amount yesterday but it not reflected on my account but already deducted my account.
                                I have to reach to customer care on one is picking calls and they are also not responding my mail also.
                                My payment reference number is-[protected]
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                                  J
                                  Jayeshkumar patel
                                  Apr 27, 2020
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                                  Address: Raviraj foils ltd.chharoddi

                                  Please describe my 4257.29 amount against which transaction?

                                  Jayesh Patel
                                  Mo.[protected]
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                                    bhatrnh
                                    Apr 27, 2020
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                                    I have been charged with rs. 1177.11 charged as annual charges in april month 2020. Earlier to the issuance of the card the sales executive told me there will be no annual charges and any other kind of charges would be levied on the card. On that basis only i agreed to avail their card. All this one year i have used the card very rarely. Now they charged me an annual fee. I have put a complaint to customer care email and they replied on other than my original complaint.
                                    In addition to this i got surprised today to see rs.600/- again chared as some r shield renewal charges. I have no clue about this rshiled. No executive is calling before doing any transactions. I want to cancel this credit card and do not wish to have any relationship with rbl. I have been misguided by the sales personnel and now the company is charging a hefty amount without my knowledge. I need a solution for this.
                                    RBL Bank customer support has been notified about the posted complaint.
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                                      MOHAN KUMAR SINGH DPS
                                      Apr 26, 2020
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                                      Hi my name is mohan kumar singh, my card number is [protected] and without informing me they have given policy worth of 5900, and i have received a card a week back but that policy amount deducted in march only.. How it can be possible, and i called 4 time for cal center they didn't respond properly. Finally i don't want any insurance policy.. Plz plz cancel it i want my credit back.. I need quick response
                                      My email id.. [protected]@gmai.com
                                      My contact number..[protected]
                                      Thank you
                                      RBL Bank customer support has been notified about the posted complaint.
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