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Updated: Aug 2, 2025
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RBL Bank reviews & complaints page 44

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N
Nr.khan114
from Gurgaon, Haryana
May 22, 2020
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I am using rbl credit card and i have requested rbl team almost 10times on call or email regarding card cancellation and for membership charge reversal. I got a call from rbl team mr. Shiva (Executive) told me to pay charges ₹992 except the membership fee to process card cancellation and i did the same but he didn't turned up till now my outstanding is not updated and no reply regarding card cancellation.

I want cancellation and noc...

I want to cancel my credit card and i want callback from rbl on +91-[protected]
Jun 30, 2020
Complaint marked as Resolved 
RBL Bank customer support has been notified about the posted complaint.
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    S
    Shefali Bhogale
    May 22, 2020
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    Address: India

    From rbl bank credit card emi i purchase mobile wort rs.4849 on february 80because of some reason i cancel the product so next day only i get amount refund so after that 2 month i don't get any bill from rbl bank so after that they suddenly charge me 585 every month for next 9 month stating that you need to pay intrest on that. If bank getting full amount refund on 2 days before bill genration that y should i pay intrest i am not understanding rbl bank rules regulations and suddenly they decrease my credit limit also without informing me. During this pandamic situation we don't get our salaries on time and this people charging high emi amount. My register mobile number with bank is [protected]
    RBL Bank customer support has been notified about the posted complaint.
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      S
      Swetha Kidambi
      May 20, 2020
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      Hi,

      There was rbl fraud customer care numbers in facebook messenger. As the customer care numbers i dialled from google are not connecting, i dialled to the customer care number from messenger. They made me download an app called ‘any desk’ and insisted to put my credit card details there for verification but actually they have debited 10k+ amount from it, i immediately uninstalled the app and scolded them and still they were making me believe they will refund it and asking to open the app. The phone nos are: [protected], [protected], [protected]. Please be alert
      RBL Bank customer support has been notified about the posted complaint.
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        V
        victor rayan
        May 19, 2020
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        Every month deducting financial charges for what purpose, if 1 day gets delayed charging amount. of 700.not able to get claim reward points.
        Mob No.[protected]. Victor Rayan
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          J
          Jethe rahul
          May 14, 2020
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          Hi i am Jethe Rahul and i use rbl bank super credit card. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of 15000 thousand this insurance is deduct my card without my consent. I am not want any insurance please cancel the insurance and refund my amount. I am very thankful to you.
          Thank you
          +1 photos
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            R
            Ravi Aathimulam
            May 14, 2020
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            Address: No - 17 Gandhi NAGAR, 3rd Street, Nandhivaram, Guduvancheri, Pin - 603202

            Cancellation of r shield insurance policy from rbl bank credit card.
            I have received rbl credit card on 12/06/2019 without informing charged an r shield insurance policy from rbl bank credit card i want immediate action to cancel the above policy & not continue, not renewable the policy
            I have already informed every monthly by phone message & email several times they don't respond and no replay
            I request this portal to convey my concern to rbl bank
            Else i am forced to go through legal route to short it out
            Please note the one more important message i am state government group 'b' officer

            My details as follows

            [protected]@gmail.com
            My name - ravi. A
            My mobile number - [protected]
            My date of birth - 08/07/1966
            Cancellation of r shield insurance policy from rbl credit card & not continue, not renewable future stage
            I want immediate action to cancel my policy, thanks.
            RBL Bank customer support has been notified about the posted complaint.
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              I
              Inderjeet Biswas
              May 14, 2020
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              I am not intrested r-shield insurance
              And i humbley request you please return my payment..
              May 14, 2020
              Updated by Inderjeet Biswas               Cancel my r-shield insurance and refund my payment

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                V
                Vivek Dhupatane
                May 12, 2020
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                Address: Belgaum

                RBL Bank — r shield insurance cancellation and refund the amount

                Submit a Complaint

                Hi i am Vivekananda krishna DHUPATANE and i use rbl bank super credit card. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of 600 hundered this insurance is deduct my card without my consent. I am not want any insurance please cancel the insurance and refund my amount. I am very thankful to you.
                Thank you
                +1 photos
                RBL Bank customer support has been notified about the posted complaint.
                View replies
                I want conceal the R shield insurance premium
                Reply
                Conceal the R shield insurance premium
                Reply
                I want to cancel r sheild insurance

                r shield insurance premium cancellation regarding - Comment #3714410 - Image #0
                Reply
                I want to cancel my r shield insurance policy please make my payment back
                Reply
                I don't want any kind of insurance. The amount of rs. 600 was deducted Without my concern. Do the needful and reverse my deducted amount.

                r shield insurance premium cancellation regarding - Comment #3719065 - Image #0
                Reply
                I want to cancel my r-shield insurance premium of rs. 12000 because i have already the similar policy as like it.
                Name- Arpit M. Christian
                Mo no- [protected]
                Reply
                I want to cancel my r-shield insurance premium of rs. 12000 because i have already lic policy as like it
                Name:AUGUSTIN S
                Mo.no: protected
                Reply
                Hi i am M praveen kumar ([protected]) i use rbl bank super credit card. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of 12000 this insurance is deduct my card without my consent. I am not want any insurance please cancel the insurance and refund my amount. I am very thankful to you.
                Thank you.
                pls dont give this kind of trouble angain to ur customer

                r shield insurance premium cancellation regarding - Comment #3723545 - Image #0
                Reply
                Hi i am Venugopalkrishna S i use rbl bank super credit card. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of 15000 this insurance is deduct my card without my consent. I am not want any insurance please cancel the insurance and refund my amount. I am very thankful to you.
                Thank you.

                r shield insurance premium cancellation regarding - Comment #3723897 - Image #0
                Reply
                Dear sir, 26/08/2020
                I am Adip vasava i have rbl maxima platinium criedit card without my knowlage you bank put the shiled insurance 15000 & 600 rupees sorry sir but i am not pay the insurance amount cancel this insurance and refund my amont my card for further details call me or mail me
                Mail id: [protected]@gmail.com
                Contect no.[protected]

                r shield insurance premium cancellation regarding - Comment #3726201 - Image #0
                Reply
                RShield insurance premium canceled please.
                Reply
                RShield insurance premium cancel please
                Reply
                Please RShield insurance premium cancel
                Reply
                I don't want any kind of insurance. The amount of rs. 600 was deducted Without my concern. Do the needful and reverse my deducted amount
                Reply
                How cancel my r shield insurance
                Reply
                Hi i am Jishnu mukundan and i use rbl bank super credit card. I not buy any insurance on my card but r shield insurance is activate on my card and the premium of 15000 thousand rupees this insurance is deduct my card without my consent. I don't want any insurance please and humble request cancel the insurance and refund my amount. I am very thankful to you.
                Name -Jishnu Mukundan
                Mobile - [protected]
                Mail id - [protected]@gmail.com
                Card name - super card
                Thank you

                r shield insurance premium cancellation regarding - Comment #3742055 - Image #0
                Reply
                Please Cancel my R Shield mediclaim policy. I tired to trying contact you..call me, i think this is waisting money
                Reply
                Hello rbl,
                Waiting for response
                Reply
                Hii sir, my name is kumar Abhishek I have received your r-shield policy bundle insurance on your Bajaj finder RBL BANK.
                This bundle is three policies basic concepts 12000/-
                But my amount is debited yesterday by three times for bank side 12000/-& 720/-& 600/-
                So I don't Want insurance policy. Please cancel it. I need quick response

                My email address [protected]@gmail.com

                My contact number- [protected]

                r shield insurance premium cancellation regarding - Comment #3749128 - Image #0
                Reply
                Dear sir
                Please I want to cancel my policymain Kileshwari jaiswal Wife of Manoj Kumar Jaiswal Raipur Chhattisgarh I had taken a credit card of RBL Bank, at the same time customer care call came, for insurance, first I was called for insurance at ₹ 60 per month and then after that Husband refused that insurance but second day again I got a call from RBL for insurance and I was busy and I could not understand the policy and the policy was so heavy and later I came to know when my husband To mListen to the recording then it was found out that it is not a policy, please request that whatever policy I have, it should be canceled
                Reply
                Kileshwari jaiswal's reply, Oct 17, 2020
                Hi i am Kileshwari jaiswal and i use rbl bank super credit card.my card but r shield insurance is activate on my card and the premium of 21000 thousand rupees this insurance is deduct my card without my consent. I don't want any insurance please and humble request cancel the insurance and refund my amount. I am very thankful to you
                Hi i am Kileshwari jaiswal and i use rbl bank super credit card.my card but r shield insurance is activate on my card and the premium of 21000 thousand rupees this insurance is deduct my card without my consent. I don't want any insurance please and humble request cancel the insurance and refund my amount. I am very thankful to you
                Reply
                Sir RBL Bank's credit card has been received 5 days ago and membership fees and goods, service tax have been cut by Rs 2258 / - yesterday

                r shield insurance premium cancellation regarding - Comment #3749872 - Image #0
                Reply
                Sir RBL Bank's credit card has been received 5 days ago and membership fees and goods, service tax have been cut by Rs 2258 / - yesterday

                r shield insurance premium cancellation regarding - Comment #3749873 - Image #0
                Reply
                Sir Good morning, whatever you are saying about your recording, that conversation is fine, but now I have to cancel that policy, I do not have to take the policy, please close my policy and cancel it

                Thanks & Regards
                Kileshwari Jaiswal
                RAIPUR, CG

                r shield insurance premium cancellation regarding - Comment #3750374 - Image #0
                Reply
                Hi i am Kileshwari jaiswal and i use rbl bank super credit card.my card but r shield insurance is activate on my card and the premium of 21000 thousand rupees this insurance is deduct my card without my consent. I don't want any insurance please and humble request cancel the insurance and refund my amount. I am very thankful to you
                Reply
                hi i am Kavitha and I use rbl sper credit card .but R shield insurance is activated on my card the premium of 21000/- which was deducted and convert into emi without my consent, i don't want any insurance its my humble request you to cancel this policy and refund my amt .

                my mail id is [protected]@gmail.com
                no [protected]

                r shield insurance premium cancellation regarding - Comment #3762432 - Image #0
                Reply
                Hi i am Manoj Kumar and i m use rbl p on my card but r shield insurance is activate on my card and the premium of 600 and 720 this insurance is deduct my card without my consent. I am not want any insurance please cancel the insurance and refund my amount. I am very thankful to you.
                Thank you

                r shield insurance premium cancellation regarding - Comment #3766074 - Image #0
                r shield insurance premium cancellation regarding - Comment #3766074 - Image #1
                Reply
                Hi i am Manoj Kumar and i m use rbl p on my card but r shield insurance is activate on my card and the premium of 600 and 720 this insurance is deduct my card without my consent. I am not want any insurance please cancel the insurance and refund my amount. I am very thankful to you.
                Thank you

                r shield insurance premium cancellation regarding - Comment #3766076 - Image #0
                Reply
                Myself Rupam Mitra ...I beg most respected to inform that cancelling my R shield insurance policy ...twice policy are there ... premium at Rs.1353/per month
                Another at Rs. 64/per month

                So I don't need this policy and refund money which r deducted from my card...
                Reply
                What kind of cheating is this I got super card recently, without having my permission you guys deducted
                Danda Naveenreddy
                Cancel card I don't want ur stupid gard

                r shield insurance premium cancellation regarding - Comment #3777350 - Image #0
                r shield insurance premium cancellation regarding - Comment #3777350 - Image #1
                Reply
                Dear RBL team,

                You are active r shield insurance renewal premium with my RBL credit Card & debit Rs. 15000 my card one time. But as discussed with the customer Care premium Rs.1250 will debit monthly installment. Why are debit one time? You are sharing the wrong information with the customer. Please deactivate this service immediately. I should not R shield insurance. Wive off my debit amount Rs.15000.
                Otherwise, I will hand over this card after the use payment is done.

                Name :- Ankur
                Account Number :- [protected]
                Mobile Number :- [protected]
                Mail id :- [protected]@gmail.com

                Please find the enclosed attachment.

                r shield insurance premium cancellation regarding - Comment #3837450 - Image #0
                r shield insurance premium cancellation regarding - Comment #3837450 - Image #1
                Reply
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                  L
                  Lalit Rathor
                  May 6, 2020
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                  Address: Thakurpur road near devbhoomi mandir premnagar dehradun

                  Dear team,

                  I have been requesting for my credit card cancellation but they are not cancelled that. They are simply telling we have raised the request with in 3 working days your card will be closed but card is not cancelled and regarding the payment, team is abusing the customers.

                  My card details:
                  Account no. [protected]
                  Ifsc code. Punb0469000
                  Card number: [[protected]]
                  Name: lalit kumar
                  Mobile number: +91-[[protected]]
                  RBL Bank customer support has been notified about the posted complaint.
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                    2
                    22hemant
                    from Jaipur, Rajasthan
                    May 5, 2020
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                    fraudulent transaction from my rbl credit card.

                    Sir,

                    With due to regard, it is to inform that on 05.05.2020 at 12.03 am ist a 12 fraud transaction rupee 79.0 inr has been made for google proxima beta and 1 fraud transaction rupee 706.74 inr has been made for spkpnbu mrarxv, total fraud transaction amount :- 1496.74 inr has been mode, without using otp validation from my rbl bank credit card.
                    However, i didn't made any such transaction as i have 15.03.2020 and after...
                    +5 photos
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                    J
                    Jiwan Patnaik
                    May 1, 2020
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                    I have paid outstanding amount yesterday but it not reflected on my account but already deducted my account.
                    I have to reach to customer care on one is picking calls and they are also not responding my mail also.
                    My payment reference number is-[protected]
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                      J
                      Jayeshkumar patel
                      Apr 27, 2020
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                      Address: Raviraj foils ltd.chharoddi

                      Please describe my 4257.29 amount against which transaction?

                      Jayesh Patel
                      Mo.[protected]
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                        B
                        bhatrnh
                        Apr 27, 2020
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                        I have been charged with rs. 1177.11 charged as annual charges in april month 2020. Earlier to the issuance of the card the sales executive told me there will be no annual charges and any other kind of charges would be levied on the card. On that basis only i agreed to avail their card. All this one year i have used the card very rarely. Now they charged me an annual fee. I have put a complaint to customer care email and they replied on other than my original complaint.
                        In addition to this i got surprised today to see rs.600/- again chared as some r shield renewal charges. I have no clue about this rshiled. No executive is calling before doing any transactions. I want to cancel this credit card and do not wish to have any relationship with rbl. I have been misguided by the sales personnel and now the company is charging a hefty amount without my knowledge. I need a solution for this.
                        RBL Bank customer support has been notified about the posted complaint.
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                          M
                          MOHAN KUMAR SINGH DPS
                          Apr 26, 2020
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                          Hi my name is mohan kumar singh, my card number is [protected] and without informing me they have given policy worth of 5900, and i have received a card a week back but that policy amount deducted in march only.. How it can be possible, and i called 4 time for cal center they didn't respond properly. Finally i don't want any insurance policy.. Plz plz cancel it i want my credit back.. I need quick response
                          My email id.. [protected]@gmai.com
                          My contact number..[protected]
                          Thank you
                          RBL Bank customer support has been notified about the posted complaint.
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                            J
                            Jitu4007
                            Apr 26, 2020
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                            Service executive told 12000 reward point giving after credit card use
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                              C
                              chandrasekharam dumpala
                              Apr 21, 2020
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                              I was booked a railway ticket through irctc and pnr number is [protected]. The payment made through rbl credit card. Due to corona virus all trains cancelled by indian railway. So my ticket also been cancelled and refund also initiated as intimated by irctc. Today rbl bank shown the half amount in my credit card account.in this regarding my contact number is [protected]. Total refunded amount is rs4860 and shown in my account is rs2430. Please solve this problem. My credit card number is [protected].
                              RBL Bank customer support has been notified about the posted complaint.
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                                A
                                Abhilasha Kadu
                                Apr 21, 2020
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                                Address: Ramdaspeth , Nagpur

                                I have Paid the outstanding payment which the RBL bank informed me about the credit card and was closed, The Bank still calls and informs to pay the due which I closed 2 year ago which is illogical as I am not using it and it has been closed.
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                                  K
                                  KrishanSingh1492
                                  Apr 21, 2020
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                                  I have transferred 45000 other bank credit card outstanding to rbl bank credit card into 3 month emi.

                                  I have filled wrong credit details so amount has not been transferred yet but emi and charges showed in my current month statement.

                                  I have already sent an email, tried to connect with phone, twitter and facebook and did not get any response.

                                  Can please look into this and remove alll emi and charges form my rbl bank credit card as soon as possible because payment date is 4th may.
                                  RBL Bank customer support has been notified about the posted complaint.
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                                    S
                                    Sukanta Mishra
                                    Apr 20, 2020
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                                    Address: bhubaneswar,odisha,india

                                    Dear Sir,

                                    i am sukanta mishra, A customer of bajaj capital of personal loan and credit card of rbl, i want to convey RBL credit card charges are baseless, none is there proper to respond, the customer care.The worst service, none is there to give proper service when someone raise a complain, the supervisor attending the call after waiting i hour, that i am talking about i month back before lockdown.now none is there to respond, but that person if not pay the bill they will charge like anythings.i want a RBI interference as a general customer.no one is there to solve our problems.Even in personal loan of Bajaj their tie up bank without giving any notice they deducted the emi of personal loan at the time of lock down.they are worst bank as per all customers..

                                    can i get a solution, can someone interfer in this matter

                                    Thanks & Regards

                                    Sukanta mishra
                                    [protected]@gmail.com
                                    RBL Bank customer support has been notified about the posted complaint.
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                                      S
                                      svrdprasad
                                      Apr 20, 2020
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                                      Resolved

                                      Credit card payment deducted from my icici bank but not credited to rbl credit card. Transaction number:[protected]
                                      +1 photos
                                      Apr 26, 2020
                                      Complaint marked as Resolved 
                                      They have credited the payment to credit card
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