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Updated: Aug 2, 2025
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RBL Bank reviews & complaints page 46

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Sumitbabu28
Apr 5, 2020
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As i saw i can use my supercard to transfer outstanding bill of other credit card to bajaj rbl super card. I tried the same via cred app and used amazon pay limited upi gateway but unfortunately added rs 20000 in amazon pay wallet. I am unable to revert the transaction. I tried customer care but none available to pick my call i even mailed but everything goes invain resulting me in deep trouble. I am very much upset.
+2 photos
Apr 13, 2020
Complaint marked as Resolved 
Rbl does not take any steps only i contacted amazon and they reversed it back
RBL Bank customer support has been notified about the posted complaint.
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    Kishorekumar03032000
    Apr 5, 2020
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    transaction error

    This is natarajan r, one of the existing credit card holder of rbl bank. I tried to pay my credit card due of rs.2254.91/- through rbl my card app dated 05/04/2020.
    But during transaction due to some technical error the transaction got failed. But the amount got debited from my account but the due amount still not got paid. It remains as a pending due. So, i request to refund the amount to my account as soon as possible.
    My...
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    KrNikhil
    Apr 4, 2020
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    credit card - didn't receive still asking for payment

    Hi rbl bank, i never received your credit card, but still bill got generated for me, i got mail for payment of outstanding amount and i am continuous getting alerts on my ohone mail for the due payment, i dont have any idea how to do payment without any details even i dont know my card number or anything, i am trying to reach out to your executives but i am unable to do so. Help for the same....
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    Mohit Mukund Vaidya
    from Nashik, Maharashtra
    Apr 3, 2020
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    RBL credit card has charged my card ending with 1200 for Rs.354 each twice on account of cash advance fee inclusive of Gst on[protected] &[protected].
    I have not made any cash withdrawl on my credit card. And was never charged in this way in my life and unable to understand the reason of debit.
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      V
      Vaisakhm
      from Bengaluru, Karnataka
      Apr 3, 2020
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      I paid my credit card bill but it's not updated in my account

      Address: Thuruthikkattu eramalloor P o cherthala

      Hi,
      I have paid credit card bill due of rs.4575 to my rbl credit card with number ending with 7729 through the phone pay app. The amount of rs.4575 has been deducted from my hdfc bank account, but it was not credited in my rbl credit card account.

      I haven't received any payment confirmation from rbl bank also.

      Due to covid-19 conditions, rbl customer support is not available.
      Details are as followsbr...
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      mandigart
      from Hyderabad, Telangana
      Apr 2, 2020
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      Hi,
      I have paid credit card bill due of rs.10000/- to my rbl credit card ending with 7714 through the netbanking of hdfc account. The amount of rs.10000/- has been deducted from my hdfc bank account, but it was not credited in my rbl credit card account.

      I havent received any payment confirmation from rbl bank also.

      Due to covid-19 conditions, rbl and hdfc customer support is not available.

      Kindly help me with the process to proceed with.?
      RBL Bank customer support has been notified about the posted complaint.
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        Shrishail Kumbhar
        from Powai, Maharashtra
        Apr 1, 2020
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        Membership fees charged in statement which i have received recently for mar-20 this was said me about membership fees u will not charge any charges & fees i have call recording for this but how can the bank charge these things, and i have given complaint against on 2703/20 but not respond. But how can i pay the bill by deducting that charge or with charge
        RBL Bank customer support has been notified about the posted complaint.
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          K
          knbabu1
          Apr 1, 2020
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          Address: mig a74 dr a s rao nagar kapra ecil post, 500062

          Number of fraud transactions done today on[protected] without any otp/pin/swiping the card. This is very bad in security of the card. The following amounts are deducted in my card without my presence
          Rs.79/-
          Rs.7900/-
          Rs.79/-
          Rs.878/-
          Rs.76/-

          Total amount of rs.9012/- has done fraud n my card. Please kindly solve the issue and reverse the transactions.
          +1 photos
          RBL Bank customer support has been notified about the posted complaint.
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            K
            Khadar Shaik
            Apr 1, 2020
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            Address: Chennai, Tamil Nadu

            Dear sir,
            I have personal loan in u r bank. I have to know information regarding my personal loan emi for this month. As u all are aware that our rbi has teleases a press note that all emi of all types of banks have postponed for 3 months. So, i request you, kindly tell me whether i need to pay my personal loan emi or not?

            Regards
            Khadar basha
            Ph [protected]
            RBL Bank customer support has been notified about the posted complaint.
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              S
              sathish sathishk
              from Bengaluru, Karnataka
              Mar 31, 2020
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              Address: NO 19 11TH BLK PUSHPA NAGAR, MUNGAMBAKKAM CHENNAI, Chennai, Tamil Nadu, 600034

              Hi,

              I'm the credit card user of rbl bank since one year.. Actually i have used only rs.40k for this card but i have paid more than 1l.. They have charged me overdue charges, financial charges and it's gst annual charges and many hidden charges.

              Two months before rbl executive was called to me for converting outstanding amount to emi. So it's comes rs.49k includes emi charges. I'm also ipde the same. The problem is, i have paid rs.50k.

              But again it's showing 7446 is the outstanding.. I was totally disappointed and called to rbl executive, they were told there is a charges applicable for precloser.. Before convert the emi he has promised me there is no charge for that. Pls take-up action against this kind of fraud...

              They are threatens and force to make a payment or else you may face big problems from our side.. Pls need your help...🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏 hope you take a serious issue
              RBL Bank customer support has been notified about the posted complaint.
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                M
                mimehta
                Mar 31, 2020
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                Address: Mumbai City, Maharashtra, 400063

                Reference number 17551711 of my complain WITH RBL BANK
                I HAVE EMAIL MY COMPLAIN ON [protected]@rblbank.com on 21.03.2020. No reply even after reminding 4 times and now due date for payment is approaching fast on 06.04.2020.Even I have email on [protected]@rblbank.com. My issue is
                PLS LET ME KNOW HOW IN 1 MONTH Rs.500.00 PAYABLE BECOMES Rs.1054.59. What is a calculation of this interest amount and what rate?

                I AM NOT GETTING THIS DETAILS SINCE LAST 11 DAYS AND DUE DATE OF PAYMENT IS 06.04.2020. IF I MAKE PAYMENT OF Rs.500.00 THIS BANK WILL EVY INTEREST ON INTEREST AND CREATING DIFFICULT SITUATION.
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                  R
                  Ravi Aathimulam
                  Mar 31, 2020
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                  Address: Directorat of ICDS, No 1 M. G. R SALAI, TARAMANI, CHENNAI 600113, 600113

                  Hi! Sir/madam i am a. Ravi. L have received my credit card as on 12/06/2019,
                  Through to rbl bank. Now & present time i have not satisfied your bank rules and regulations
                  Kindly inform to you l want immediate
                  Action to pre close my credit card
                  I request this portal to convey my concern to rbl bank. What can i do please replay quickly.
                  (My details as follows)
                  My credit no - 5239××××××××5312
                  My mobile no - [protected]
                  Mail id - [protected]@gmail.com
                  RBL Bank customer support has been notified about the posted complaint.
                  Mar 31, 2020
                  Updated by Ravi Aathimulam                   Cancellatioof r shield insurance policy
                  I have received my credit card on 12/06/2019 rbl bank without informing charged an r shield insurance policy from july/2019 to june/2020 (12 emi) per month sum of rs 537. 38 /- l want immediate action to cancel the membership at the present time & future stage. Already informed every monthly by phone message several times they don't respond and no replay.

                  My mobile number - [protected]
                  Mail id - [protected]@gmail.com
                  My name - ravi aathimulam credit card number - 5239××××××××5312
                  Mar 31, 2020
                  Updated by Ravi Aathimulam                   PRE CLOSE MY CREDIT CARD
                  Apr 06, 2020
                  Updated by Ravi Aathimulam                   PRE CLOSE my credit card RBL BANK. NOW & STILL TIME. I HAVE NOT SATISFIED YOUR BANK RULES AND REGULATION. KINDLY INFORM TO YOU REFUND & REPLAY WHAT CAN I DO FOR PRE CLOSE MY CREDIT CARD. PLEASE REPLAY THANKS.
                  Apr 06, 2020
                  Updated by Ravi Aathimulam                   PRE CLOSE my credit card RBL BANK
                  Apr 24, 2020
                  Updated by Ravi Aathimulam                   Pre close my credit card
                  Apr 28, 2020
                  Updated by Ravi Aathimulam                   Cancellation of R SHIELD INSURANCE POLICY from RBL credit card
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                    P
                    PUSHPANKAR TRIPATHI
                    Mar 30, 2020
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

                    I got my first credit card bill a few days ago. They have billed some insurance called "r shield" in the bill. I do not remember when i applied for this insurance. I am trying to contact the customer care but the contact number does not connect and no one replies to the email address.
                    I do not want to pay any insurance on the card. Either cancel the insurance and refund the amount or cancel the card itself. I do not want to pay an annual fee or insurance. There is plenty of lifetime free credit cards available in the market. I am already using 4-5 free credit cards. I never faced this kind of fraud. Bad experience with rbl card.
                    RBL Bank customer support has been notified about the posted complaint.
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                      S
                      skrishnan586
                      Mar 28, 2020
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                      Address: No 7 narasimman lane triplicane, Chennai, Tamil Nadu, 600005

                      Hi,

                      Myself harikrishnan one of your rbl credit card holder this bring to your notice at the time of card application the your rbl executive named dhanalakshmi cont no [protected]
                      She told and assured there will be no joining and membership fees so i trusted and got a card in book my show. After that i'm receiving the statement for the value for 3540 rs. This is not at all acceptable and cheeting without knowledge of customer. How i supposed to pay instead i had clearly asked with your bank executive. Please refer the attachment for her commitment and arrange to rollback or waive the charges value asap. Awaiting your reply. Or else will escalate to higher management level and will call up in consumer forum and i have voice record also

                      Regards
                      Harikrishnan. M
                      [protected]/[protected]
                      [protected]@gmail.com
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                        skrishnan586
                        Mar 28, 2020
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                        Address: No 7 narasimman lane triplicane, Chennai, Tamil Nadu, 600005

                        Hi,

                        Myself harikrishnan one of your rbl credit card holder this bring to your notice at the time of card application the your rbl executive named dhanalakshmi cont no [protected]
                        She told and assured there will be no joining and membership fees so i trusted and got a card in book my show. After that i'm receiving the statement for the value for 3540 rs. This is not at all acceptable and cheeting without knowledge of customer. How i supposed to pay instead i had clearly asked with your bank executive. Please refer the attachment for her commitment and arrange to rollback or waive the charges value asap. Awaiting your reply. Or else will escalate to higher management level and will call up in consumer forum and i have voice record also
                        +2 photos
                        RBL Bank customer support has been notified about the posted complaint.
                        Mar 28, 2020
                        Updated by skrishnan586                         Contact me on [protected]
                        [protected]@gmail.com
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                          mukki4
                          from Hāora, West Bengal
                          Mar 27, 2020
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                          Address: 43-satsang park society, Near, yogi nagar society, behind, 382424

                          Dear rbl bank,
                          Its very disappointing from bank rbl that you sending me statement upon statement where as i didn't purchased anything from your card... Even though i don't have any banking relationship with rbl bank and i had rejected this card and asked courier boy to return it to bank.

                          Since i don't have card and don't know the card number, you sent me rs. 791.32 bill, without spending anything from your card how you can generate this statement.
                          I have tried your customer care number and i had a worst experience with it. I am saying its a worst customer service which never connect a call to customer care. How would you charge on my name when i rejected your services.
                          This is kind request, please resolve this issue and close my account as soon as possible and block the card.

                          Hope to get a favorable reply from you.
                          Thanks and regards
                          Mukesh jangir
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                            Samarjit1991
                            from Bhubaneshwar, Odisha
                            Mar 27, 2020
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                            Address: Mahadev nagar,lane 3 jharapada, Khordha, Odisha, 751006

                            I have applied for express credit cash of rbl bank credit card from the rbl bank credit card app. The money was not credited till now to my sbi account number but its showing in my rbl credit card debit balance. Its completely a fraud and should be refunded with penalty so bi customer will be harassed.
                            Samarjit sahoo.
                            Ph. [protected]
                            Email. Samarjeet. [protected]@gmail.com
                            RBL Bank customer support has been notified about the posted complaint.
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                              satish709728
                              Mar 26, 2020
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                              Address: Jaipur, Rajasthan

                              Hello, i have applied for 45000 express cash amount got debited from rbl credit card but not credited to my bank account and i have called customer care also but there is no response from them.
                              Whom should i contact and get my money back? If amount not credited into my account then i'm not responsible to pay emi against cash loan.

                              I also send one or more mails to *[protected]@rblbank.com*? But not get any answer from card service team of rbl bank.

                              Will applied amount credit into my account? If yes then how much time to take against the process?

                              This is really fraud and cheating customer.
                              Mar 26, 2020
                              Complaint marked as Resolved 
                              RBL Bank customer support has been notified about the posted complaint.
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                                Suresh0106
                                Mar 25, 2020
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                                Address: Flat no 2 dhandai appt near satyam mangal karyalaya, Cidco nasik, 422009

                                Dear sir i have opened online savings account in your nasik branch and also submitted kyc documents in month of january for the same, but my account has been closed without any kind of intemation to me. So please give a concern to this matter and open the account again otherwise convey me the reason for the same. If i dont get the satisfactory response then i will have to report this to rbi.
                                RBL Bank customer support has been notified about the posted complaint.
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                                Recharge of idea prepaid mobile number was not successful even after 4 tries by points redemption, I have 4871 points and was attempting recharge of 599 please resolve the issue at the earliest

                                i am complaining about my closed savings account without any intimation - Comment #3668122 - Image #0
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                                  Mayurk91
                                  Mar 24, 2020
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                                  Address: 13 A jamuna Sagar apt shivtej nagar Peth road nashik, Nashik, Maharashtra

                                  I made transaction for redeem reward points on 18032020 by pay u money 502.60 rs transaction done but order not placed.
                                  I made complaint against pay u say that transaction i'd payu [protected]
                                  Successful but merchant rbl bank reward not placed order order i'd is
                                  Bbe7d9a5bf773e2446cf so plz refund my amount by rbl bank in my credit card account my registered mobile number no is [protected]
                                  +1 photos
                                  RBL Bank customer support has been notified about the posted complaint.
                                  Apr 25, 2020
                                  Updated by Mayurk91                                   My complaint not solved 1 month are complete I know issue of Corona but 1 month sufficient how money time take rbl bank otherwise I cancel my card
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                                  Rbl has charge creadit card anual fee of rs 5000/ without intimation, at the time of credit card process they said life time free but they charge 5000/ as anual fee
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