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Updated: Jan 10, 2026
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D
D S Rajpoot
Apr 14, 2020
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I am complaining one month back via phone & email id regarding wrong statement generated by rbl bank, also i have done complain to customer care of rbl representative. I am still awaited for any response after several verbal & written request. When the same credit card has been issued to me, it was life time free, why charge has being added in my statement, also costumer care representative has assured me to wave /remove this from my bill generated.
Therefore again and again you are requested to remove the same charges on urgent basis, kindly do not try to cheat with your customers.
An other request to convert my reward point in rupees on urgent basis so that i may use all reward points
RBL Bank customer support has been notified about the posted complaint.
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    V
    Venkatesh Tallam
    Apr 13, 2020
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    Address: #40 Fortitude's Verona G009, Gowdanapalya Main Road, Subramanyapura main road, Bangalore560061

    Dear RBI I'm getting charged 300 + GST More than 3 times in a month and I wrote a mail regarding that charges for rbi care they are not responding from 4 days... So I wrote to you please make need ful regarding this
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      G
      Gaj Singh
      Apr 12, 2020
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      Dear bank manager,

      This is to inform you that there are three fraudulent transactions for 300 rs. Each + tax.

      Total amount deducted = 900 rs.
      Total tax = 162 rs. Each transaction for 54 rs.

      Note :- requesting please clear it and provide details why it happens with rbl bank. Please revers this amount as soon as possible.

      Either will reach to rbi of your transaction activity.
      It happens with me twice.

      Please reverse me make it clear that it will not happen in future
      RBL Bank customer support has been notified about the posted complaint.
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        P
        puneshwar verma
        Apr 10, 2020
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        Address: New anand nagar bhanpuri, raipur

        Without my information how can you start r shield insurance.? I want to cancel it on urgent bases please refund my all amount..

        Can you please close and stop this insurance.. I have no capicity to pay this amount. My income is less.. Please refund all amount in my credit card... I want bring it all money back i once i told them i don't want this insurance then how could you guys deducted this amount without my permission refund amount immediately i not able to pay any insurance amount...
        RBL Bank customer support has been notified about the posted complaint.
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          A
          Aluri Deexith Kumar
          Apr 6, 2020
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          Address: Maharastra
          Website: www.ratnakarbank.com

          Dear sir,
          Am ALURI DEEXITH KUMAR holding credit card ending with number 3515 had made a payment of rupees 4896
          has not ot get any acknowledgement or not updated regarding the payment .
          through SBI NETBANKING on 6th April 2020. Please kindly help me in this regard.Thank you !!
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            S
            SAAZ 7th STRING GUITAR CLASS
            Apr 6, 2020
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            Address: Shop No 3 & 5, Ground Floor, Raheja Extension, M G Road, Raipur Ho, Raipur-Chhattisgarh - 492001

            Hello,
            I am deepak vishwakarma the rbl credit card holder.
            Sir,
            This is to inform you that on march 16 one of my payments toward "libertyvideoco" has been debited from the rbl credit card but the payment has not yet received by the "libertyvideoco". still, my payment is pending since that date and not refunded. Kindly short out my problem before the next statement of the credit card.
            RBL Bank customer support has been notified about the posted complaint.
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            I have not withdrawn mo ey using my RBL supercard however there are multiple charges for cash advance fee on my credit card.

            What this is for I am disputing the charges on card.

            I have not withdrawn the money using my credit card from any ATM Till date.

            Hence charges are not legit I am disputing the charges
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              S
              Sumitbabu28
              Apr 5, 2020
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              Resolved

              As i saw i can use my supercard to transfer outstanding bill of other credit card to bajaj rbl super card. I tried the same via cred app and used amazon pay limited upi gateway but unfortunately added rs 20000 in amazon pay wallet. I am unable to revert the transaction. I tried customer care but none available to pick my call i even mailed but everything goes invain resulting me in deep trouble. I am very much upset.
              Apr 13, 2020
              Complaint marked as Resolved 
              Rbl does not take any steps only i contacted amazon and they reversed it back
              RBL Bank customer support has been notified about the posted complaint.
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                K
                Kishorekumar03032000
                Apr 5, 2020
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                transaction error

                This is natarajan r, one of the existing credit card holder of rbl bank. I tried to pay my credit card due of rs.2254.91/- through rbl my card app dated 05/04/2020.
                But during transaction due to some technical error the transaction got failed. But the amount got debited from my account but the due amount still not got paid. It remains as a pending due. So, i request to refund the amount to my account as soon as possible.
                My...
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                K
                KrNikhil
                Apr 4, 2020
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                credit card - didn't receive still asking for payment

                Hi rbl bank, i never received your credit card, but still bill got generated for me, i got mail for payment of outstanding amount and i am continuous getting alerts on my ohone mail for the due payment, i dont have any idea how to do payment without any details even i dont know my card number or anything, i am trying to reach out to your executives but i am unable to do so. Help for the same....
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                M
                Mohit Mukund Vaidya
                from Nashik, Maharashtra
                Apr 3, 2020
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                RBL credit card has charged my card ending with 1200 for Rs.354 each twice on account of cash advance fee inclusive of Gst on[protected] &[protected].
                I have not made any cash withdrawl on my credit card. And was never charged in this way in my life and unable to understand the reason of debit.
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                  V
                  Vaisakhm
                  from Bengaluru, Karnataka
                  Apr 3, 2020
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                  I paid my credit card bill but it's not updated in my account

                  Address: Thuruthikkattu eramalloor P o cherthala

                  Hi,
                  I have paid credit card bill due of rs.4575 to my rbl credit card with number ending with 7729 through the phone pay app. The amount of rs.4575 has been deducted from my hdfc bank account, but it was not credited in my rbl credit card account.

                  I haven't received any payment confirmation from rbl bank also.

                  Due to covid-19 conditions, rbl customer support is not available.
                  Details are as followsbr...
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                  M
                  mandigart
                  from Hyderabad, Telangana
                  Apr 2, 2020
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                  Hi,
                  I have paid credit card bill due of rs.10000/- to my rbl credit card ending with 7714 through the netbanking of hdfc account. The amount of rs.10000/- has been deducted from my hdfc bank account, but it was not credited in my rbl credit card account.

                  I havent received any payment confirmation from rbl bank also.

                  Due to covid-19 conditions, rbl and hdfc customer support is not available.

                  Kindly help me with the process to proceed with.?
                  RBL Bank customer support has been notified about the posted complaint.
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                    S
                    Shrishail Kumbhar
                    from Powai, Maharashtra
                    Apr 1, 2020
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                    Membership fees charged in statement which i have received recently for mar-20 this was said me about membership fees u will not charge any charges & fees i have call recording for this but how can the bank charge these things, and i have given complaint against on 2703/20 but not respond. But how can i pay the bill by deducting that charge or with charge
                    RBL Bank customer support has been notified about the posted complaint.
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                      K
                      knbabu1
                      Apr 1, 2020
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                      Address: mig a74 dr a s rao nagar kapra ecil post, 500062

                      Number of fraud transactions done today on[protected] without any otp/pin/swiping the card. This is very bad in security of the card. The following amounts are deducted in my card without my presence
                      Rs.79/-
                      Rs.7900/-
                      Rs.79/-
                      Rs.878/-
                      Rs.76/-

                      Total amount of rs.9012/- has done fraud n my card. Please kindly solve the issue and reverse the transactions.
                      RBL Bank customer support has been notified about the posted complaint.
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                        K
                        Khadar Shaik
                        Apr 1, 2020
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                        Address: Chennai, Tamil Nadu

                        Dear sir,
                        I have personal loan in u r bank. I have to know information regarding my personal loan emi for this month. As u all are aware that our rbi has teleases a press note that all emi of all types of banks have postponed for 3 months. So, i request you, kindly tell me whether i need to pay my personal loan emi or not?

                        Regards
                        Khadar basha
                        Ph [protected]
                        RBL Bank customer support has been notified about the posted complaint.
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                          S
                          sathish sathishk
                          from Bengaluru, Karnataka
                          Mar 31, 2020
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                          Address: NO 19 11TH BLK PUSHPA NAGAR, MUNGAMBAKKAM CHENNAI, Chennai, Tamil Nadu, 600034

                          Hi,

                          I'm the credit card user of rbl bank since one year.. Actually i have used only rs.40k for this card but i have paid more than 1l.. They have charged me overdue charges, financial charges and it's gst annual charges and many hidden charges.

                          Two months before rbl executive was called to me for converting outstanding amount to emi. So it's comes rs.49k includes emi charges. I'm also ipde the same. The problem is, i have paid rs.50k.

                          But again it's showing 7446 is the outstanding.. I was totally disappointed and called to rbl executive, they were told there is a charges applicable for precloser.. Before convert the emi he has promised me there is no charge for that. Pls take-up action against this kind of fraud...

                          They are threatens and force to make a payment or else you may face big problems from our side.. Pls need your help...🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏 hope you take a serious issue
                          RBL Bank customer support has been notified about the posted complaint.
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                            M
                            mimehta
                            Mar 31, 2020
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                            Address: Mumbai City, Maharashtra, 400063

                            Reference number 17551711 of my complain WITH RBL BANK
                            I HAVE EMAIL MY COMPLAIN ON [protected]@rblbank.com on 21.03.2020. No reply even after reminding 4 times and now due date for payment is approaching fast on 06.04.2020.Even I have email on [protected]@rblbank.com. My issue is
                            PLS LET ME KNOW HOW IN 1 MONTH Rs.500.00 PAYABLE BECOMES Rs.1054.59. What is a calculation of this interest amount and what rate?

                            I AM NOT GETTING THIS DETAILS SINCE LAST 11 DAYS AND DUE DATE OF PAYMENT IS 06.04.2020. IF I MAKE PAYMENT OF Rs.500.00 THIS BANK WILL EVY INTEREST ON INTEREST AND CREATING DIFFICULT SITUATION.
                            RBL Bank customer support has been notified about the posted complaint.
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                              R
                              Ravi Aathimulam
                              Mar 31, 2020
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                              Address: Directorat of ICDS, No 1 M. G. R SALAI, TARAMANI, CHENNAI 600113, 600113

                              Hi! Sir/madam i am a. Ravi. L have received my credit card as on 12/06/2019,
                              Through to rbl bank. Now & present time i have not satisfied your bank rules and regulations
                              Kindly inform to you l want immediate
                              Action to pre close my credit card
                              I request this portal to convey my concern to rbl bank. What can i do please replay quickly.
                              (My details as follows)
                              My credit no - 5239××××××××5312
                              My mobile no - [protected]
                              Mail id - [protected]@gmail.com
                              RBL Bank customer support has been notified about the posted complaint.
                              Mar 31, 2020
                              Updated by Ravi Aathimulam                               Cancellatioof r shield insurance policy
                              I have received my credit card on 12/06/2019 rbl bank without informing charged an r shield insurance policy from july/2019 to june/2020 (12 emi) per month sum of rs 537. 38 /- l want immediate action to cancel the membership at the present time & future stage. Already informed every monthly by phone message several times they don't respond and no replay.

                              My mobile number - [protected]
                              Mail id - [protected]@gmail.com
                              My name - ravi aathimulam credit card number - 5239××××××××5312
                              Mar 31, 2020
                              Updated by Ravi Aathimulam                               PRE CLOSE MY CREDIT CARD
                              Apr 06, 2020
                              Updated by Ravi Aathimulam                               PRE CLOSE my credit card RBL BANK. NOW & STILL TIME. I HAVE NOT SATISFIED YOUR BANK RULES AND REGULATION. KINDLY INFORM TO YOU REFUND & REPLAY WHAT CAN I DO FOR PRE CLOSE MY CREDIT CARD. PLEASE REPLAY THANKS.
                              Apr 06, 2020
                              Updated by Ravi Aathimulam                               PRE CLOSE my credit card RBL BANK
                              Apr 24, 2020
                              Updated by Ravi Aathimulam                               Pre close my credit card
                              Apr 28, 2020
                              Updated by Ravi Aathimulam                               Cancellation of R SHIELD INSURANCE POLICY from RBL credit card
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                                P
                                PUSHPANKAR TRIPATHI
                                Mar 30, 2020
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201304

                                I got my first credit card bill a few days ago. They have billed some insurance called "r shield" in the bill. I do not remember when i applied for this insurance. I am trying to contact the customer care but the contact number does not connect and no one replies to the email address.
                                I do not want to pay any insurance on the card. Either cancel the insurance and refund the amount or cancel the card itself. I do not want to pay an annual fee or insurance. There is plenty of lifetime free credit cards available in the market. I am already using 4-5 free credit cards. I never faced this kind of fraud. Bad experience with rbl card.
                                RBL Bank customer support has been notified about the posted complaint.
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                                  S
                                  skrishnan586
                                  Mar 28, 2020
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                                  Address: No 7 narasimman lane triplicane, Chennai, Tamil Nadu, 600005

                                  Hi,

                                  Myself harikrishnan one of your rbl credit card holder this bring to your notice at the time of card application the your rbl executive named dhanalakshmi cont no [protected]
                                  She told and assured there will be no joining and membership fees so i trusted and got a card in book my show. After that i'm receiving the statement for the value for 3540 rs. This is not at all acceptable and cheeting without knowledge of customer. How i supposed to pay instead i had clearly asked with your bank executive. Please refer the attachment for her commitment and arrange to rollback or waive the charges value asap. Awaiting your reply. Or else will escalate to higher management level and will call up in consumer forum and i have voice record also

                                  Regards
                                  Harikrishnan. M
                                  [protected]/[protected]
                                  [protected]@gmail.com
                                  RBL Bank customer support has been notified about the posted complaint.
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