RBL Bank Complaints & Reviews

Dear rbl bank, greetings of the day!!! I have received your mail i need to pay due after that you will release the noc. I want to inform you i am already inform the customer care in sep 2018 i want to close my titanium delight and money tap card please close it. After that i have not received any update from your side when i call you to reaching time to customer care will 1 hr i am select to option to block and inform them want to close card then not getting support i am inform them i lost my card.
Card no 8549 i think its money tap card when i am paid all amount of loan closure around 43000+ but have paid 44000+ after that inform the customer care i have paid amount please closed my both account will close your card within 1 week you will get call.
After that i have received the money tap statement my card was minus 30000 then next month 25000 next month 23000 and every month 1200 rupees 1000rupees 200rupees i have paid exceed amount my all dues i have paid till december my money pending in your bank 250rs and 180rs my extra money.
I have called around 7 to 8 time and share the concern every time my call transfer my call retention department and hold my call 1 hr i have never seen that kind of pathetic service in my life.
I am not getting call from retention department and your team but getting massage we are trying to reach you but not connect..
I have lots of complete register in your call center department still not getting any solution.
And right now i am getting statement my 7519 paid 853 rupees.
I demand to your bank pay me my exceed amount and pay the charges i am waist my 15 to 20 hrs to inform you close the account.
I am not pay any amount of card no 8549 and 7519.
And defiantly i will take legal action to your bank if i am not received my noc within 24hrs.

Thanks with regards, raj thakre.[protected]

This is nageswara srinivas had applied for rbl credit card thank you for ur service. That iam confirmed for the card. But due to some excutetive forcing to apply insurance they telling total free any cost you cont pay thats why i said ok for r sheild insurance yesterday got massage i. E.. Is 26.10.19 rupees 12000/- debited my cardbecause r shield insurance premium iam shocked so plz kindly refund my amount i dont insurance and credit card also thank u
My mail id ; [protected]@gmail.com

From last month statement I Paid min amount on the due date even though
Late bee has been charged in the next statement bill and also other fin charges.

Don't know the exact reason why it has been charged even paid my min amount.

No credit card has been used above the limit Everyone know that.
Even if we swipe it will be decline by the bank.
Even though they charged me over limit fee.
I called customer care there is kid who picked my call and for my enquiry he is blabbering.

Fed up with thai bank service

He said he wil be waived off. But I not received any confirmation messages so far.

No proper response from the team.
As they wish they charged 3250 including GST and all. He said to pay the balance from this amount.

What's the guarantee that I will not be get latw fee not paying the full amount if it not waived of.

Pls I want to make a note to all .
That no bank will be used anywhere over the limits it will be declined.
But I'm getting every month over limit fee charges

I was not able to use net Banking so that I can't attach statement

My name is akansha parekh i hold a credit card with rbl bank and last month i took a loan against credit card and they told that u will receive statement on every 14 th of the month so i waited for the same u did not receive any text or email regarding the statement so i called the customer care, the executives are so stupid that they dont know the process aswell, every advisor is giving different information so i told that i want to speak with the manager, after 10 min they got me connected to the manager named ishwar he told that due to some system error i did not receive msg nd after confirming the email id i came to know that my new email id is not updated and hence i did not receive the statement hence i told him to change the email id he told me to go through ivr and do it but every time i was putting the right otp but it was showing error he advised to do online but it didn't get updated online aswell kindly help me

Today morning 21476 rs lien in my account. A/c no is [protected]. I am x employee in rbl bank. On diwali occcation huge amount lien by bank without any intimation. Please reverse the same in my account. I have to give bonus to my worker by today. Please do the needful asap. You should not lien huge amount in my account. Please solve asap.in this bad time you lien this huge amount is not good.

Hi Team,

I have got the mesg from RBL that, EMI's are pending for 2 month's. How come bank is communicate wrong information about the payments, even though regular payments are being made by me. Bank is directly debiting my account in the form "NACH".

Got the mesg like, if I am not paid bank will file FIR itseem. Getting mental pressure for the same. Not checking properly in the

Please resolve at the earliest.

Below are the details of Debit

Tran Date CHQNO PARTICULARS DR
[protected] - NACH-DR- RETAILASSETDEPTOFRBL 6102.00
[protected] - NACH-DR- RETAILASSETDEPTOFRBL 6102.00
[protected] - NACH-DR- RETAILASSETDEPTOFRBL 6102.00

Got the call & mesg from Pratap Kumar J

Please take serious action as giving the mental torture from him.

One of the worst customer service ever in my life. I am using rbl credit card since more than 3 years. I was given a commitment of annual fee waiver and it's been 2 and half month. And itsnot done. Inspite of multiple times calling customer care no proper response. Worst service, it's not acceptable. Kindly improve and help me out.

I can be reached out at [protected]

I am not liable to pay anual charges + gst
As discussed with you (Ref id[protected]
As you said my anual card charge (I. E rs 750 +gst and also fine charged by you) will be reversed within 3 working days but still not reversed, i have tried so many call you but not reversed yet, so
Please do the needful as soon as possible.

Thank you,

Sanjay kumar
[protected]@gmail.com

Hello,

I wanted to avail a vehicle loan for purchase of a 2 wheeler last week and i got to understand that rbl bank credit card division has put a negative marking against my name for allegedly submitting "forged documents". I would require details of this and require a reason why this was falsely alleged against me. I also want to know what i can do against the bank for falsely accusing me of such conduct

Dear sir,

I purchased an phone from flipkart under 0% interest emi scheme using rbl credit card on 9th july 2019.

For price 38506 which emi should be 4280 for 9 months, but rbl is charging me 4500 every month, when asked rblsaying it's from flipkart and when checked with flipkart they saying from rbl bank, i have already paid 3 months extra which is more than 1000 and no one is bothering about it.

So i request you to please help customers from these forgery and robbers.

Thanks for your cooperation!
Sadiq

On redeeming my reward points i faced and error in system 707. However also recvd an sms that order placed and will be delivered. Post 10 days checking call centre mentions that no such order was placed and nil reward points in account. Escalation to various people with an assurance still after 1 month no respite. This seems some internal fraud happening. The blame game is on technical team, ops team but how does it matter to me. I need points back with equal no. Of points for harassment. Most highly unprofessional bank in terms of customer service. No value for customer at all. Now escalation will be to ceo and rbi to check and conclude

Without my acceptance, rbl released a r-shield insurance and debited 600 rs from my credit card and converted that into emi. I don't want any insurance for rbl credit card and i tried to reach out to customer care but i don't get any response from them. So i'm raising the issue here and requesting to resolve my issue. So please cancel it immediately and i won't pay that amount anymore.

Dear rbl bank, greetings of the day!!! I have received your mail i need to pay due after that you will release the noc. I want to inform you i am already inform the customer care in sep 2018 i want to close my titanium delight and money tap card please close it. After that i have not received any update from your side when i call you to reaching time to customer care will 1 hr i am select to option to block and inform them want to close card then not getting support i am inform them i lost my card.
Card no 8549 i think its money tap card when i am paid all amount of loan closure around 43000+ but have paid 44000+ after that inform the customer care i have paid amount please closed my both account will close your card within 1 week you will get call.
After that i have received the money tap statement my card was minus 30000 then next month 25000 next month 23000 and every month 1200 rupees 1000rupees 200rupees i have paid exceed amount my all dues i have paid till december my money pending in your bank 250rs and 180rs my extra money.
I have called around 7 to 8 time and share the concern every time my call transfer my call retention department and hold my call 1 hr i have never seen that kind of pathetic service in my life.
I am not getting call from retention department and your team but getting massage we are trying to reach you but not connect..
I have lots of complete register in your call center department still not getting any solution.
And right now i am getting statement my 7519 paid 853 rupees.
I demand to your bank pay me my exceed amount and pay the charges i am waist my 15 to 20 hrs to inform you close the account.
I am not pay any amount of card no 8549 and 7519.
And defiantly i will take legal action to your bank if i am not received my noc within 24hrs.

Thanks with regards, raj thakre.[protected]

Respected sir/ madam, i have received a credit card approval call yesterday from ur executives.. Now i want to cancel my approval.. As i am not interested to take credit card... As for now i don't have any card related details except my registered mobile no. [protected]. And mail i'd [protected]@ gmail.com... Kindly cancel my credit card before it is been dispatched to me.
Thank u...

Without my information how can you start r shield insurance.? I want to cancel it on urgent bases please refund my all amount..
My card number is [protected]
My register number is [protected]
Can you please close and stop this insurance.. I have no capicity to pay this amount. My income is less.. Please refund all amount in my credit card... I want bring it all money back i once i told them i don't want this insurance then how could you guys deducted this amount without my permission refund amount immediately i not able to pay any insurance amount...

These guys are cheaters big time cheaters, deducting money wothout thee customer's knowledge. Worst service. I would request ppl out there not to use their services. Definitely not recommended. Cheaters
The customer care is highly irresponsible no proper response, they just want to get rid asap. I am not gonna leave it lightly i m gonna fight for it, they have deducted a huge amount I've been a genuine customer for almost more than a year and this is what is done in return.

Dear sir

I use a credit card of rbl bank which is provide by bajaj finserv but your team always misguide to me and give wrong comitements i face problem of charges of your card please help regarding charges otherwise i have no option to close your credit card and i will not use continue any relation with rbl bank and bajaj finserv

Regards
Gurdeep singh
[protected]
Mail [protected]@gmail.com

श्री मान जी मेरा नाम अर्जुन सिंह है मेरे पास RBL के दो क्रेडिट कार्ड थे लेकिन मेरा पर्स के साथ दोनो क्रेडिट कार्ड कहीं पर गिर गए उसके बाद मैने आपके कस्टमर केयर नंबर पर दोनो कार्ड को बंद कर दिया था लेकिन मेरे पास आज भी स्टेटमेंट आ रही है और पेमेंट के भी मैसेज आ रहे है में एक कार्ड की पेमेंट भी कर चुका है और अब दूसरे कार्ड की भी पेमेंट के मैसेज आ रहे है श्री मान जी आप कृपया करके मेरे कार्ड परमानेंट बंद कराए।
आपकी बहुत बहुत धन्यवाद
प्रार्थी
अर्जुन सिंह
[protected]

On 30th September 2019, Mistakenly I processed my credit card payment twice of Rs. 19000 each. When I called their customer service to refund one of the amount, they said that they will deduct the already done transactions without even generation of the bill and refund the rest of the amount without my agreement. But till date I've not received any refund. Even their all levels of customer care and escalation people have stopped responding.

नमस्ते सर /मेडम
मेरा नाम प्रतिक गोर है मूझे क्रेडिट कार्ड स्टेटमेंट की कोपी मूझे मेरे रजिस्टर्ड एड्रेस पर नहीं मिल रहा है हर महीने मूझे कस्टमर्स केर मे फोन कर के कम्प्लेंट कर नि पड़ती है तब जाके मूझे कॉपी मिलती है लास्ट महीने की कॉपी मूझे मेरे एड्रेस पर तीन बार कम्प्लेंट करनें के बाद भी अभी तक मूझे नहीं मिली और कस्टमर केर मे भी फोन नहीं लग रहा है गटीया सर्विस rbl बेंक क्रेडिट कार्ड की है इस लिऐ मेने ये बार कोई भी ट्रांजेक्शन rbl बेंक क्रेडिटकार्ड से नहीं किया मेने लास्ट टाइम बात हुई थी तो मूझे 10 ऑक्टोबर तक आपके रजिस्टर्ड एड्रेस पर मिल जाऐगा ऐसा बताया गया था अफसोस के साथ मूझे अभी तक नहीं मिला ये मे इस लिऐ लिख रहा हु की आप के क्रेडिट कार्ड डिपार्टमेंट को मालूम पड सके की आपकी सर्विस कैसी है

आपका धन्यवाद
प्रतिक गोर