RBL Bank Complaints & Reviews

Respected sir/madam
My credit card no. Is [protected] which is blocked on 9th oct. 2019 on my complaint on 8th october 2019 regarding fraud transactions on 5th october 2019. Total fraud amount rs. 13000/- (5000/-+5000/-+3000/-).
I did not shared any otp as because no otp came for this transactions on this day. I did online payment 2360/- as per your bank's executive call regarding due amount to pay immediately so i paid it on the same day. Then when i opened rbl card app. On mobile on 8th oct.2019, i found these fraud transactions, so immediately i called customer care [protected]. They told me our cyber team will enquire it. Yesterday i got call from [protected] that you have to pay this amount. But i haven't shared any otp. So i will not pay this fraud amount 13000/- it's your insecure system that caused fraud transcations. So i amnot liable to pay this fraud transcations amount. I have evident proof to prove my self, so i am going to file fir against your bank.

Hello team,

I was offered a bajaj rbl bank super card with number [protected] in august on 14th and i agreed for the card and in the month of september i got statement on september 14th for my bajaj finserv rbl bank supercard ending with 3418 for total amount due rs. 5898.82 and min amount due rs. 1149.77 due date 02/10/19 without even using card and when asked i was informed that it is annual fee which i was not made aware of in the beginning.

I placed a request to cancel my card on september 16th and they said their team will contact me and i was getting messages that they tried calling me but i didn't receive any call.

Please note that i was getting messages about not answering their calls after 7.30 pm wherein their call centre is open only till 7.00 pm and after i making several follow up calls they cancelled my card for which i received confirmation on october 10th and now they are billing me for rs 156.11.

This is basically fraud and by not paying my cibil score is getting impacted. Hence i need your assistance in resolving this issue and helping me wherein as a customer i was cheated by hiding charges and why should i pay annual fee in advance for something which may or may not happen.

Also it will impact my cibil score wherein i have been managing my finance well by paying all due bills for credit card i have been using.

I am writing this mail with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount Rs. 1, 30, 000/- (Rupees One Lakh Thirty Thousand Only).

This is to inform you that i cannot pay this amount as my company is not paying me on time since last 5 months. Since last 2 months my salary is arrears from my company. Even a home loan is going on and for repaying the same, I have encashed my savings as well as my gold ornaments. I am really having a hard time for the daily expenses. Besides me my husband is the only sole earner as well as we are having a 4 years old child. Employees in my office are losing their job & the company's financial condition is worst. I am in search for new job for last 2 months.

Bajaj Finserv is harassing me and using abusive language for the payment. Even they are continuously calling my company HR as well as my colleagues. They are using abusive language for payment which is very disturbing and insulting. Literally it’s a mental torture which they are doing. We are not fraud people; we just want to settle the amount in a fair manner. Due to my financial crisis I had to borrow money from a friend to pay the latest payment of Rs.7800/- (Rupees Seven Thousand Eight Hundred Only) dated 14.10.2019 which I could make on a 2 months gap, I can't go on borrowing money from friends to pay the dues for indefinitely time. Its very hard to pay the full due amount which has been arrived after levying high interest rate.

It’s not possible for me to pay the next payments, so here is an ernest request to the RBL Bank to stop harassing the customer.I want to settle the dues before the next payment date in a fair manner so that the issues with the credit card is settled ASAP.

Please look into the matter with urgency.


Regards,
Mrs.Subharthee Kundu

Hi i am sudha i am the credit card holder of rbl super card, through which i applied for xpress loan on 13th of september but i didn't get any details regarding the process of loan amount, but the amount got credited on 16th september 2019,, but bill gets generated on 15th of every month, but the bill got generated before the amount got credited to my account that was on 17th i received it.
When i mailed them i didn't get any satisfactory answer from their side then the person called from customer and he saying the processing date is 5 working days but i clearly said him i did int get any updated on the same,

But still their are asking me to make payment for the same and i get en number of calls and they have charged some late payment fee
So please block the card i don't want to use such rubbish card, and i will pay loan amount as per next month statement my card no ending with 75

Hi sir my name is shemim ali my reg. Mobile no.[protected], i have recieved message from r-shield bundled insurance on your bajaj finservrbl bank supercard. This is bundle of three policies. Basis your consent 12000/- will be debit from your bijaj finserve rbl supercard with in 2 working days. So finally i'dont want any insurance policy. Please cancel it. I need quick response.

Thanking you

Hi my name is gunti rakesh, yesterday we have recieved message from r-shield bundled insurance on your bajaj finservrbl bank supercard. This is bundle of three policies. Basis your consent 12000/- will be debit from your bijaj finserve rbl supercard with in 2 working days. So finally i'dont want any insurance policy. Please cancel it. I need quick response.

Hi, i am vishal n. Chavan request to cancel the r-shield insurance programme which is under process on basis of my new bajaj finserv rbl bank super credit card for rs. 720.00 p. A. At first i opted the insurance but i don;t want to open the insurance, i also inform till now i haven, t activated the card. So i request to cancel the insurance programme or i'll return the card immediately. I also declare that i'll be not liable to pay the premium in future.

I am the holder of your credit card from 2 yrs. And also having a good record of payment in past. Because of my health issues i am unable to continue my job. So i facing difficulties to do the payment o[censored]r card. Ur executive were coming one another day to ask for money and no of calls i am receiving from your bank.
But now i am not in the situation to clear your amount cause i am out of money. I borrowed some amount of money for...

I mailed & visited to my near branch for closing rbl credit card, then customer care person called me but they forced me to do not close credit card, she cant listen my what i am saying and disconnected the call, i want to close my credit card,

I havent use this card, so want to close the card

Please close the card below mentioned details

Card no. [protected]
Name - abhijeet jori
Dob - 28/04/1994

Dear rbl bank team,

I have been getting calls from your bank over last couple of days saying that my name is there at reference number of some default case of credit card of my relative which i did not know earlier…still i tried and get that person contacted anyhow and also done the concall with atul and vinod over phone number [protected] and[protected],[protected] with defaulter and but instead of following up with that defaulter they continuously calling me and over my office phone number over various locations which is not at all related to me. Also they are calling my colleagues and abusing, threatning and misbehaving with them even when they have nothing to do with it... More over you are even calling my colleagues to their personal contact number which is a serious concern... If you are going to continue the same harassment then we have no option to take strict action against your bank.

First of all there was no reference check happened by you before issuing the credit card to defaulter... Over asking the employee identity of the caller of rbl bank.. They refused to give the same which puts me in doubt situation. I live in rajasthan and defaulter is in delhi. Bank people continuously calling me but not the defaulter. Calling me is not going to solve your purpose.

I have nothing to do with what treatment you do with the defaulter but you need to understand that you can not harasse me like this and if it gets continue then i will file a complaint against you for harassing me and my colleague and defaming my reputation at my work place.

Rahul khanna ([protected])

Dear sir
I am again request to pls solved my extra charge in my card and abuse lunguwas your rahul sharma vashali nagar jaipur to me. Pls request to you solved my problems and remain payment i am pay you

मेरे कार्ड मे 2 emi लगी हुई ह जिसको मेने बन्द करने के लिये आपकी कंपनी को 4-5 कह दिया पर उनका कोई जवाब सही से नही रहा ह साथ मे मेरे लेट फीस नाद fanscing charge भी चार्ज लगा दिया ओर कोई कही चार्ज लगा दिया ह ओर हा मेने जिस का कैश का भी चार्ज लगा ह
मेने emi का पेमेँट भी किया ह जो मुझे नहीं मिला ह
मे
Emi 1658.83×2 3317.66
Emi 1733.15×1 1733.66
Late fees charge 3000+gst
Cash charge 300+gst
Cash charge 300+gst
F/charge 696+908
D/f/charge 186
Other charge 2000

Total
Pls i request to you slowed my problems and reversal my charge in my card and after remain payment 4 day in deposit in you bank.


Acttch with cash bill
Pls retrun all amonut in my card with all datails
Lekhraj sharma
[protected]

Dear sir

Good afternoon,

I have rbl bank credit card. I have taken loan from rbl of rs. 226000/- i have paid 2-3 installment. I am regular customer of rbl credit credit and loan account. I have used rbl credit card last 3 4 years. And made full payments on time before due dates. But from last months i have make no payments. Last few months i have many losses in business. At this time my financial condition is not goods. I am not able to pay outstanding amount at this time.

Rbl recovery staff call me everyday. They threatened us and use abuse language everyday. I have asked many times don't used abused language but their behavior is same. I have all recording of rbl staff calls. They harass me.

I have many complained to rbl customer care by mails and calls and requested them pls ask your staff don't use abuse language. But only one time i have received calls but no any solutions. Rbl staff behavior is same.

Today rbl staff again call me and same behave use abuse language and harass me and my family. "they called my all relatives for payment use abuse language. Take my all relatives on call conference and talk with me in abuse language.

I am very mentally disturb. I don't understand what can i do?. Please help & call me urgently.

So your requested please solve my problems & how can we solve this problems. I know am liable for outstanding amount. But no any one used abused language and threatened me and my family & other relatives as per rbi guidelines.

I am attached all mails of sent to rbl bank.

So please help. And contact me urgently.

Name - anil kumar
Dob[protected]
Mob. No. [protected]

Order details

1 item (S) purchased
Order no : [protected]
Date purchased : 29 sep 2019 3:35:35 pm
Total : rs. 2293
Item details
Print

Omron hem-7120 autom...
Size:. Jpg
Qty. 1
Coupon code:
New
Rs. 2, 293
Processed
Shipped
Delivered
Shipping address
M v suresh kumar,
H. No 61-9/1-7, mahalaxmi nilayam,...

Dear sir

Good afternoon,

I have rbl bank credit card. I have taken loan from rbl of rs. 226000/- i have paid 2-3 installment. I am regular customer of rbl credit credit and loan account. I have used rbl credit card last 3 4 years. And made full payments on time before due dates. But from last months i have make no payments. Last few months i have many losses in business. At this time my financial condition is not goods. I am not able to pay outstanding amount at this time.

Rbl recovery staff call me everyday. They threatened us and use abuse language everyday. I have asked many times don't used abused language but their behavior is same. I have all recording of rbl staff calls. They harass me.

I have many complained to rbl customer care by mails and calls and requested them pls ask your staff don't use abuse language. But only one time i have received calls but no any solutions. Rbl staff behavior is same.

Today rbl staff again call me and same behave use abuse language and harass me and my family. "they called my all relatives for payment use abuse language. Take my all relatives on call conference and talk with me in abuse language.

I am very mentally disturb. I don't understand what can i do?. Please help & call me urgently.

So your requested please solve my problems & how can we solve this problems. I know am liable for outstanding amount. But no any one used abused language and threatened me and my family & other relatives as per rbi guidelines.

I am attached all mails of sent to rbl bank.

So please help. And contact me urgently.

Name - anil kumar
Dob[protected]
Mob. No. [protected]

I have made payment on my cc on 4th oct 2019. Even after getting sucess msg along with reference the same amount hasn't been credited.

Payments were made on two of my current credit card of rbl.

I would like to know the status of my account as my due date is on 7th october. Generally i get confirmation the very same day. Its been more tha n a day to receive confirmation.

Hi myself prashant parkar from kolkata
I am using bajaj finserv rbl bank credit card. On 4th october i had received an email and message from bank to make payment through razorpay. They shared the link of razorpay in the mail. I had made the payment of my credit card through that link. Now it's more than 24 hours i have not received any confirmation from bank and getting harassed by their customer care people for the payment. Also contacted to razorpay but they said payment was successful from their side.

RBL executives use to regularly call up & inform that I have a Pre approved Credit Card, as my Cibil Score was good. So I thought to apply for RBL Credit Card. I also have a Bank account in RBL bank since 2018.
My reference no : # CC11HER1U8. But I received sms saying, regret to inform that my Application is dis-approved as my assessment criteria does not match. I was shocked...
I am having the best banks Credit Card. With on time payments on all Cards. No late payments on my head. I am very disappointed by the working process of RBL...
I think bank is not a Professional bank. With limited sources of working team.
I want to know the reason for my disapproval of card. Than why do the executives call up, to just waste time.
I had in my mind RBL is a very Professional bank with efficient people working for it. Eagerly waiting for a reply or I should close my and my family accounts from RBL.

Rbl bank call me regarding my rbl credit card due payment.
The staff name is deepak who called me and after our some conversation he started abusing in very vulgar language. As for the proof i have the recording of our conversation. So please go through with this matter as early as possible.
Otherwise i will complain in lokpall rbi

Thanks
Jai jaitpuria
[protected]

Dear sir i dharmendra shukla. I want to cancel my insurance policy. Because i have insurance policy other company. There is no require you insurance. Please sir cancel your policy immediately.
Refund money as you didect from my card. Not renewal again these types of insurance policy. My number is [protected] call me on this number.
Please sir resolve my problem.

I am one of the rbl bank credit card holder. My name is john peter. My card ending 5512. I could not redeem my rewards points. They sent link to me which i could redeem my reward points. But that url is not working properly. Also credit card payment link not working properly. I tried past three days to pay my card o/s amount, but i can’t. Customer care service also tooooo worst