RBL Bank Complaints & Reviews

I received a free bajaj finserv rbl bank credit card free without applying. I thought i will use this. After 3 months, they offered us insurance scheme for health, personal accident insurance and card protection in emi. The insurance certificate delayed and i got one by mail after a month. It did not show the name of the insured person, insurance no or sum insured, for the past more than one month, i am following up with this people by mail and phone, after repeated assurance till there is no solution. No i am thinking of cancelling the card and approaching consumer forum to retrieve the money with compensation.

Email: [protected]@yahoo.co.in

Santhosh

He gave me health insurance along with the credit card of RBL Bank, but for 20 days I complained that I did not get any documents, but in 10 days, I will complete your complaint but nothing else has been done so I asked them to cancel it but they did not cancel it yet.
Pramod [protected]
Mail [protected]@gmail.com
Rbl insurance issues on 31march2018

Hi, this is the second time i have submitted my documents for rbl credit card through online as well as physically to executive after collecting the documents its their responsibility to inform the applicant that whether his application is approved or not but this bankers never update anything even in their online tracking portal it shows same for as long as we check that application is under process worst banking service which i ever had sbi and hdfc are really good. Please return my documents or else update the status.

Please note that i applied for rbl credit card and got reference no :.#cc08nsl0a3 i got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in rbl link showing track your card application. Found the reason as follows status dear customer, your credit card application is declined as it did not meet the policy requirements of rbl bank. I have given all papers and verification also done positively. I have called customer care and they are not giving any correct reason one is telling u r card as been approved some one saying u r credit card application still in process. Customer care people not giving any correct reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman. I want reason for rejection as it will hit my cibil. My cibil was all clear and i got sbi card too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected. Please provide reason or else i will file case in consumer court. Regards shantanu.
Please suggest me what is next process. And where exactly my application got declined. Hoping positive response.

Dear sir,
Last year i was offered a free credit card from rbl bank, after 1-2 months o[censored]sing i thought its not giving any benefits as offered at the time of offer do i stopped using the card and tried to contact their customer care executive, but in their ivr system they have no option to reach to executive so i sent them various mails regarding my problem. But no body could ever resolve. I have not used the card since may-17. But now all of sudden i got bill from rbl credit card stating that its annual fees. Then again i mailed them & they said they will credit some rewards and my fees will be waived off so that i can use the credit card again. But nothing happened instead they have mailed me second bill increasing the charge. & said if i dont pay my credit score will become bad. Its simple blackmailing. First you offer free credit card then you send charges. Please look into the matter

The abnormal finance charges have charged to credit card account at rate of 60 to 70% p. A. Which are out of the banking norms several times i have reminded but no positive solution is recd. This is best cheating banking corporate body who is cheating to small customers out of rbi norms. Rbi has also no control over the cheating policy framed by the bank and cheating since incorporation to small citizens of democratic country
Several times i have lodge the complains but response is given

Ramesh patel [protected]

Respected sir,
My credit card no. [protected] issued recently. I have not yet received my pin either on mobile or email. Even the numbers printed on the super card is getting erased without using it in just a week. I am sent a bill of rs 1178 without pin no. I have never seen such a service. No response from customer care numbers provided.
Regards
Shifali bhandari

Dear rbl bank,

Thanks first of all not letting me have your bank credit card. I never interested personally to apply rbl credit card due card charges and annual fee. But your bank people keep calling me multiple times and request me to apply again and again. I think it's enough of applying and learn lessons not to apply anymore in rbl bank.

Is it not funny!! I applied rbl bank credit card on 3rd may 2018 and not approved but i applied hdfc bank credit card on 14th may 2018 and got approved on 18th may 2018. It shows your bank standard in front of hdfc bank or others banks.

When i called your toll-free number for rbl cc application status. The ibr says "application rejected due to technical" wow what a reason rbl bank has for me lol! So funny isn't? Is that reason technical, can you explain me further please?

Let me introduce you myself,. I own business software development and website designing company. I do business in australia, usa and other 32 countries and travel many times. I hold credit card from sbi, icici, indusind, kotak and hdfc.

I'm not talking to get your bank credit card. But to show you how shameful to know your bank policy or backend works not able to see the person cbil score or whether approve or not. The biggest things is funny reason is due to technical application got rejected. Oh no i don't your bank credit card anymore. I'm writing you here let you know your business and also let people know. Thanks

-pushparaj krishnan
[protected]
[protected]@gmail.com

Date : 17th may 2018

Rahul ganpatbhai parmar
Mob - +91- [protected]
Credit card no: [protected]

Respected authority,

I have a rbl credit card and card no - [protected].

I wish to lodge a complaint regarding the debt collection practices of rbl bank recovery agent, mentally pressure and harassment by agent / representative last 1 month to till.

1) on 16th may 2018 bank recovery agent call me at 04.35 pm ([protected]) for recovery of due amount, she (Ms. Kadambari as supervisor) ask me for payment of due amount, i told you that at these time i am not able to pay due to financial problem.

2) after yours representative frequently in the same way pressure me for payment and she told me that we will call yours colleague for that payment and send our executive at yours colleague home and mentally pressure for payment.

3) according to the fair debt collection practices act (Fdcpa) provisions, prohibits disclosure of debts, recovery agent cannot discuss yours debt with any other personal.

4) on 16th may 2018 representative of your bank/ agencies call at 05.06 pm ([protected]) at my workplace and spoke to a co-worker of mine about the debt i owe you. Your representative spoke to my co-worker his home address and contact detail and told that we are send our executive at yours home for my payment. These practices will not as per fdcpa. This embarrassed me and harmed my professional reputation.

5) they have being calling my office board line abusing and using offensive words with my colleagues to defaming my image in the office which is mental torture and harassment. Also, threatening me and my family for dire consequence and defaming my social status.

I demand this harassment stop immediately.

If the harassment does not stop i reserve the right to take further action as necessary.

Regards
Rahul parmar

Copy to:

1) corporate office-rbl bank ltd.
One indiabulls centre, tower 2b, 6th floor,
841, senapati bapat marg,
Lower parel (W),
Mumbai 400013. India.

2) ms. Rozina sehgal-nodal officer
Cards operating centre - coc, jmd megapolis,
Unit no[protected]rd floor sohna road,
Sector 48, gurgaon, haryana 12201

3) mr. Zaheerul hasan - regional nodal officers
Rbl bank limited
Upper ground floor, hansalaya building,
15, barakhamba road, new delhi, 110001

Hi this is amit sharma i am using rbl bank credit card.in 10 of january i have close my rbl bank credit card through customer care. But on 12 of may i receved a mes than rupee 2000 due for anul charges of rbl credit card. I am shocked very verst service given by rbl. Agin i have complant on 13 to cuatomer care. They accept mistake but still my card is not deactivated. I dont now why. Kindly stop my card. And keep away your anual fee.

My card no is [protected]

महोदय
निवेदन है कि मैने किसी प्रकार का आपका credit card नही लिया है, और न ही किसी प्रकार का Card issue करने का निवेदन किया है अतः आपसे किसी प्रकार की देनदारी नही है आप लोगो मुझे बहुत समय से मेरा मानसिक उत्पीड़न कर रहे है आगे से इस तरह का कोई message या mail आया तो मै अपने आप को कुछ भी कर सकता हू जिसकी जिम्मेदारी केवल आप लोगो पर होगी और आप के विरुद्ध मै मानसिक उत्पीड़न का केस भी करुगा

Dear sir,

My self aranganathan my credit card has lased 4 months back i registered for customers centre also and bank is charged annual fee and membership fee 1700rupees,
Lased credit card complain no action taken till now
I send the mail for credit card account closing, this is also no replay till now
I want to surrender my credit card

Please kindly do the needful
Thanks,
Aranganathan t

Dear Sir,

I have inform you I have buy mobil[protected] amount 39999/- on Flipkarte online by credit card(No.[protected])but same day I have cancel this mobil and transition. This amount see debit and credit my card statement but I have look carefully your statement find the EMI amounts 13645.31/- and I am pay three EMI this amount date give below
[protected] = 13645.31/-
[protected] = 13645.31/-
[protected] = 13645.31/-
So please I have requested you please take action very urgent and please refund my ecsess amount my account. I have calling your customer care(No[protected] but not take call and send many mail but not seek feedback, I am visit Bajaj center wakdewadi Pune branch two time and calling your hotline but not seek positive result than going to RBL bank branch he is give nigtive answer.so I request you please help me.
Thanks,
Jawahar Yawalkar
[protected]

Myself Sameer Gore, mobile no. [protected]

This is regarding the RBL credit card applied through MoneyTab,
I have applied for the RBL credit Card,
almost month passed i did'nt get any card and i got the bill of 588.82 INR

Dear MoneyTap user, payment for your RBL Bank MoneyTap account is due on[protected] . Total Amount due is Rs. 588.82. Please make a payment of minimum amount due of Rs.289.82 to keep enjoying your MoneyTap experience. You can pay instantly through your MoneyTap app or through RBL MyCard Mobile app. Happy MoneyTapping! Please ignore if already paid.

I have received the message from RBL that
Dear Cardmember, your MoneyTap Card has been dispatched on 02 May'18 via Speed Post. You can track the delivery of your card using Ref. No. EB[protected]IN on https://www.indiapost.gov.in website.

Seems all information is fake and i am unable to contact customer care as well

I request you to kindly look into this, otherwise i will file the complaint agains the RBL Bank in consumer forum

Ive been making payment of 3900 rs every month but still not been credited to my card. When valled and ask to customer care they always come with some reason like gst, tax etc etc. So last month i made a payment of the same 3900 and i have nt used a single penny but still my credit limit has been deducted by 1000 rs... Veru worst. No clarification whatsoever...

I have achieved 16401 rewards points by using my rbl credit card so i wanted to redeem it now as i am trying to redeem it i am not able to book the product which i want because the product needs 17401 reward points so i selected the option points+cash then too they are not accepting my order as they are not accepting the remaing payment by credit card please look in this matter as fast as possible before the reward points expire.

Dear Sir
RBL Credit card Deportment
Sir find the all attached all Documents I had made 58500 shopping in April 2017, for AMAN MOTERS .and I have 12 installments per insta.is 5557.25 Rs and total pay is 66687.00Rs in 12 Month.sir I have a pay total amount is 64641.26 Rs. than my balance is 2045.74 Rs.but he is Again sand emi 5557.25 way. save a little bit of that amount to him, but you have sent the installment again. I have all the proofs that I am giving you, you take quick action.Sir Till date total amounts pay Rs.70198.51 Only Please Check
Thank
Best Regard
ARUN CHANDEL VERMA

Dear team,
Hello, such a worst customer care service. I have informed you to cancel my rbl credit card. I am very disappointed with your service. I gave u 9 complaints to cancel my card and each and every time i gave u my 6 different alternate number. But only resolution ill get is im not reachable on my phone. Such a worst service.
My complaint numbers are 02165683
02165654
Contact no.[protected]
[protected]
[protected]
[protected]
Suresh. [protected]@gmail.com

Drar sir/madam,

This is inform you that i had three time call to your customer care for billing cycle change but no buddy responce me avery buddy shate me wrong information. They are telling me only one thing the payment has been not updated so this is not my folt if mu payment is not updated. And i had alredy paid my bill credit card bills before due date
And now i want to block the card asap.

Regards-gps...

Concern: not able to register in myrbl card app.

I complianed in play store then they told send an email to [protected]@rblbank.com. I sent an email with all necessary details to the mentioned email then they asked me to send all necessary details again then i sent all details.

Finally they told we can't help you as your email id is not registeredd with us and please contact our customer care number [protected].br...