RBL Bank — credit card complaint

Address:Gurgaon, Haryana, 122002

I have a maxima credit card with rbl bank. They called me a asked me to upgrade to icon... I didn't receive the card and they charged 5000 for the card i have not received.. I called there customer service they said i have to pay that and then they will refund. I told them without the card why i will pay.. The representative told it's free for first year... They trick people and cheat them... A stick action should be taken for these local bank... I have paid them always on time but they are not cooperative and consumer service will denied to help me... Now they have blocked my old card and not receive new card...
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Hi,

I have RBL credit card and have not been getting the statements for this months .I complained but no resolved yet

ARUNA KUMAR SAHU
[protected]
Hi team,
Why u are not provide RBL Credit Card, Please tell me the exact reson

Application Reference No #CC3B3RP7U0 Reg Mobile-[protected]
Application StatusDear Customer, your credit card application has not been approved as it did not meet the policy requirements of RBL Bank

Thanks & Regards,
Suprabhat Kumar
[protected]
I upgraded my credit plating rbl credit card into icon credit card but the bonus 20000 points not rewarded as yet.pls take action. Other benefits are not given.

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