[Resolved]  RCOM — Internet Connection Down from 13 June, 2014

Address:

Panchkula, Haryana

Dear RCOM, I'm RCOM broadband subscriber from last two years. This is second time I'm facing downtime of such long duration. My internet connection is not working from 13 June, 2014. On contacting customer care my complaint was registered but it's not being resolved. Every time I call customer care they let me, today evening internet will start working. Local engineer told me RCOM has not paid electricity bills, due to this switches/servers are down and he can't do anything about it. Please let me know when you will resume services? If it's going to take more time I should move to some other provider. My subscriber ID is[protected].