RCOM — Unauthorized Data Plan

Address:	Bangalore, Karnataka, 560103
Website:	www.rcom.co.in/Rcom/personal/internet/wireless_internet.html

Hi,

I've purchased Reliance WiPod Max data card on 24th May and signed on the application for the plan 999-40GB. It's a corporate plan offered by sales person within my company. However, when it was activated from backend, it was updated to 12GB Day + 12GB Night = 24GB for the same of Rs. 999/- for which I've not signed and accepted it at all.

I realised this when I called up customer care and they said there was no solution change it to 40GB plan as it was not available in the system.

This is very much cheating & fraud to the customers who trust Reliance. How could they change it to different plan without my knowledge and acceptance. This is clearly illegal and not accepted at all.

My Reliance WiPod Max MDN: [protected]

I request to refund my amount paid to data card Rs. 1200/- and compensate the bill charges or Upgrade it to 40GB only.

Please do the needful and justice asap.

Thanks,