RDP Thin Pc — Worst product and service

Address:Hyderabad, Andhra Pradesh

We have purchased Thin clients from RDP Thin clients. They said that the Thin client is compatible with Windows Server 2003, however even after innumeral phone calls and emails they were reluctant to support the issue and they said that the issue is not worth their hardware. They are cheaters. They told that the would take the Thin clients back through a distributor, for which distributor said he would paay 800 rs, we have purchased them for 3300 rs each. They simply are cheaters. I toldd I would raise a complaint on thee forr which they asked me to go where ever I wanted to make a complaint. Help me in this regard
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Worst hardware and the worst ever service. You have call then 100 times and then go out. To their office with the hardware for support
Plz.stop my ECS Not withraw payment on my Account
Manindersingh Singhmaninder's reply, Apr 25, 2019
plz.stop ECS Not withdraw payment on my account
Dear Customer,
I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.

I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.

Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
Dear Kudaravally,

I hope this email finds you well, and I am writing to you on behalf of RDP Workstation Pvt Ltd. We regret to inform you that, despite our best efforts to reach out to you, we have not received any response regarding the ticket.

We understand that circumstances can be busy and communication can sometimes be challenging. Nevertheless, we have made several attempts to contact you via email, but unfortunately, we have not received any reply from your side.

In order to ensure the efficient and timely resolution of customer inquiries, we must adhere to certain guidelines. Regrettably, due to the lack of response, we are left with no option but to close this particular ticket. However, please be assured that should you have any further concerns or questions in the future, our customer support team will be more than willing to assist you.

Thank you for your understanding in this matter. Your satisfaction as a valued customer is of the utmost importance to us, and we hope to have the opportunity to better serve you in the future.

Once again, thank you for choosing RDP Workstation Pvt Ltd. We look forward to assisting you in the future.

Best regards,
Sadequa Anjum
Sales Operation Specialist

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