Zapmart Complaints & Reviews

Your order ID is ZM218780 and total amount is ₹748.00 (Cash on Delivery).

We have opened the parcel and Substandard Track Pant are delivered.

Request you to collect the Track Pants and refund us the amount....

I am highly disappointed with this first transaction (ZM#203387) on zapmart. The delivered product is nothing close-by to the product I saw on web ads across youtube and facebook. What I received is very low quality, very cheap product and what I assume to be a fake. The quality is so pathetic and looking utterly cheap; something that one may pay hardly 50 rupees.

Expectation set by zapmart by advertisement: https://zapmart.live/products/sportflex-combo-of-2-mens-sports-regular-fit-lycra...⇄br...

Hi team,

I ordered two mens track pants with black and grey colour but they sent women blue both and totally different and junk product,

Ordered grey and black men’s track pants but delivered blue linen ladies inner

Bad practise and fraud comp may zapmart,
Product listed under shiprocket app

Worst thing is no option to return or contact

Kindly return...

Products advertised online and delivered are different. Substandard products are delivered, and no return process given....

कल 16 मार्च को हम ने shiprocket online से 2 Night paint मगाये लेकिन उस की quality बहुत हि खराब है. हम ने XXL का order दिया था लेकिन size बहुत small आगयी. हम ने इसका 748 rupees phonepe से online payment कीया. हमें ये order return करना है और इस का...

I had ordered this product from Zapmart track pants with order id ZM164666 but delivered product is very cheap and not matching the product displayed while ordering. I need the refund immediately.

If this isn't done I'll be escalating this issue to online consumer forum for selling such cheap products.

Dr G Divya Deepak...

Product quality is not good. So I want to return the product....

I wish to escalate a UPI merchant dispute where refund is being denied due to merchant non-response.

Transaction Details
Amount: ₹699
Date: 25 December 2025
UPI Transaction ID:[protected]
Payer Bank: ICICI Bank
Beneficiary VPA: [protected]@ybl
Merchant Name: Zapmart (online seller)

ICICI Bank informed me that the chargeback request was rejected because the merchant’s...

Address: Teynampet
Website: Zam-mart.shop

Dear sir.

As per your Email my [protected]@gmail.co.is registered with your site and my mobile number too registered while put online order, as I am not reachable to seller as well as your customer care no.so I am regular member of Education Research society (NGO) Ahmedabad who will fight against consumer right against unfair trade practices.i have also 2 days...

Dear sir.

As per your Email my [protected]@gmail.co.is registered with your site and my mobile number too registered while put online order, as I am not reachable to seller as well as your customer care no.so I am regular member of Education Research society (NGO) Ahmedabad who will fight against consumer right against unfair trade practices.i have also 2 days before same mail about my return order to [protected]@gmail.com,...

I have purchased an Iphone 5S from Zepmart.com on 11.11.2015 where i was redirected from junglee.com. The amount paid was 22, 951 from Credit card but product has not come even after two months. No body is responding to calls which was mentioned on Zepmart.com as customer care number. Site also is suspended from few days. Kindly help....

Dear Sir, This was to bring into your kind notice that on 18/11/2015 i ordered WD Element WDBUZG0010BBK External Hard Drive with Order ID: #2551 Payment Method: Paynimo and Shipping Method: Flat Shipping Rate my account was debited with Rs 3201/- order was confirmed and when tried to contact their customer care [protected] its coming switched off and i confirmed that it is a fake site and searched about company where it showed lots of complain . So, I request you to take appropriate action in banning the particular site so that other people are not fooled in future and we may get the ordered amount

Sir, I ordered a Redmi note 4 phone to zepmart.com through janglee.com on 10.11.2015 order no. is 1154 and paid an amount of rupees 8501 by credit card. Till now i have not received the phone and company is unresponsive on phone as well as on email. We made a complaint to janglee.com but they responded that zepmart is responding to them also and janglee just regretted for this. kindly ban this side and help us to recover the money. Rajat Chaubey Panipat, Haryana phone. [protected]

Hi Sir/Madam, I have purchased a WD Element WDBUZG0010BBK External Hard Drive 1 TB from Zepmart.com. Please find there website URL below http://zepmart.com/index.php?route=account/order/info&order_id=771 Order Details: Order ID: 771 Date Added: 09/11/2015 Payment Method: Paynimo Shipping Method: Flat Shipping Rate Status: Complete Date Added: 09/11/2015 Products: 1 Customer: Nitesh Kumar Total: Rs 3, 201 Company details: Address: Zepmart Old Delhi Road Sector -14, Gurgaon Customer Care number: [protected] ( I talked with customer care person on 16 Nov, they told me that product would be delivered upto 20th Nov but now i am calling then getting number swithched off). The amount is debited from my account under head MOTO_TTSL(transaction of INR 3, 201.00 at MOTO_TPSL (November 09, 2015; 09:06:27 hrs.)) Kindly help/ guide me for further action on same. Regards, Nitesh Kumar [protected]