Rdp Workstations — Laptop1410A6201...Your ref.Ticket no.19425 | |||
My name is Lila Vadgama. I reported to your customer complsints team that the above laptop, still under warranty, collapsed. One of your man Srikanth was assigned this task.He appointed a courier to pick up the laptop. It was picked up by one Rajesh of Sheepcote ( I think that is the name) on 15 July. I have sent hundreds of emails asking to return the laptop if it has been repaired or replace, as it is still under warranty. I had bought it from Amazon. CAN YOU BELIEVE YOUR WORKSTATION SAYS THEY HAVE AS YET NOT RECEIVED IT. I AM GOING CRAZY WITH YOUR PROPLE who are going round and round. Did your Customer Team appoint a fake courier to steal my computer. The man Rajesh, who had picked it up, is giving me weird fake answers? Should I file an FIR with the police that my laptop is gone missing as a result of your people's mischief? Lila Vadgama Was this information helpful? | |||
RDP WorkStations customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
Dear Customer,
I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.
I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.
Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.
I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.
Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
Dear Customer,
I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.
I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.
Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.
I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.
Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]
Dear Lila Vadgama,
I hope this email finds you well, and I am writing to you on behalf of RDP Workstation Pvt Ltd. We regret to inform you that, despite our best efforts to reach out to you, we have not received any response regarding the ticket.
We understand that circumstances can be busy and communication can sometimes be challenging. Nevertheless, we have made several attempts to contact you via email, but unfortunately, we have not received any reply from your side.
In order to ensure the efficient and timely resolution of customer inquiries, we must adhere to certain guidelines. Regrettably, due to the lack of response, we are left with no option but to close this particular ticket. However, please be assured that should you have any further concerns or questions in the future, our customer support team will be more than willing to assist you.
Thank you for your understanding in this matter. Your satisfaction as a valued customer is of the utmost importance to us, and we hope to have the opportunity to better serve you in the future.
Once again, thank you for choosing RDP Workstation Pvt Ltd. We look forward to assisting you in the future.
Best regards,
Sadequa Anjum
Sales Operation Specialist
I hope this email finds you well, and I am writing to you on behalf of RDP Workstation Pvt Ltd. We regret to inform you that, despite our best efforts to reach out to you, we have not received any response regarding the ticket.
We understand that circumstances can be busy and communication can sometimes be challenging. Nevertheless, we have made several attempts to contact you via email, but unfortunately, we have not received any reply from your side.
In order to ensure the efficient and timely resolution of customer inquiries, we must adhere to certain guidelines. Regrettably, due to the lack of response, we are left with no option but to close this particular ticket. However, please be assured that should you have any further concerns or questions in the future, our customer support team will be more than willing to assist you.
Thank you for your understanding in this matter. Your satisfaction as a valued customer is of the utmost importance to us, and we hope to have the opportunity to better serve you in the future.
Once again, thank you for choosing RDP Workstation Pvt Ltd. We look forward to assisting you in the future.
Best regards,
Sadequa Anjum
Sales Operation Specialist
25%
Complaints
14
Pending
14
Resolved
0
+91 95 3311 1111
+91 95 3331 1111
8-2-248/B/32, Sri Lakshmi Arcade, Road No.3, Journalist Colony, Banjara Hills, Hyderabad, Telangana, Khairatabad, India - 500034
View all RDP WorkStations contact information
I hope this message finds you well. I wanted to reach out to you through this platform, to express my deepest apologies for any inconvenience or frustration you may have experienced recently.
I am truly sorry for the issue you encountered with the RDP device. I understand how important it is for our customers to receive prompt and efficient service, and I deeply regret that we fell short of your expectations on this occasion.
Please know that your satisfaction is our top priority, and we are working diligently to address the matter and prevent it from happening again in the future. If you have any further complains or need any information, contact our toll free number[protected]