Realme — My screen is damaged

Address:

#12 AGN residency, 9th Main,8th Main road, Virat nagar Virat

Hi sir/mam
My real me X2 pro screen was damaged in Jan 2022 then I went 2 times to realme authorised service center to repair it they told that stock is not available then I wait for 1 month then I again went different authorised service center of real me in banglore after 1 month again they told that it's stock is not available.Then as you know mobile is so much needed so I search it in olx might be some one will sell his 2nd hand mobile i will use that screen i found 1 person he is ready to give is mobile in 6000 .His mobile motherboard is damaged but other than every thing was good but he was from up and I am from Bangalore so he told he will send me this by post he taken half of the amount that is 3000 and I told another half i will sent after receiving the product.But when I recieved bricks and stone present inside the box.i loose my 3000 .Then I have only option that I will repair it from authorised center.Again i call them they told stock is still not available now it's month of March.Then some one given me the realme distributer number and i given there.That distributer told me that with in 3 days it will repair and given the bill(I will attach that bill) .Then 17 days gone it's still not repair finally after 17 days i have taken my mobile from distributer.Then i call to main office of realme available in Delhi.They told u go to real me authorised service center and give your mobile there then u share the job of given by them to us then we can help.Then I went again to different realme authorised service center and they again told that sir we can't keep it with us because stock is not available and at that time it was 2022 April 5.Then yesterday again i call realme customer care number then they told that sir u give there they should not refute to take ur mobile bcs it's our authorised service center and it's there duty.I told my they are not taking it they are telling stock is not available.Tgen customer care told that u go there and reach us from authorised service center we can help .Again today I went then again they refused by saying same that stock is not available.so i call customer care from there only and that authorised service center and customer care directly talk.Then after some time customer care officer told me sir its end of the line for realme X2 pro product.

Mam i have used this mobile not more than 1.5 years but I was harrashed a lot I am sending all my evidences please help me out from this.