| Address: | No.26/27/28, Uttarahalli Main road, Subramaniya pura main road, bangalore -560061 |
Dear Sir,
We purchased REALME TV on 27.03.2021 from ORANGE MOBILES and it has a lot of audio & video issues and the TV gets off mode automatically. I contacted the REAL ME service team last week and they have done some service and it was working fine for a few days but again we are facing the same issues. He has mentioned that there are some problems with the TV and advised me to contact the showroom. He had also mentioned that to contact showroom for TV replacement if similar issues continue. His contact number - [protected]
We have been contacting this service person multiple times for the replacement of this TV but he has not received our calls - We are completely dissatisfied with this TV performance, poor response & lack of accountability from both REAL ME & Orange mobile team - you people made us run from pillar to post. Pathetic service.
Bill details are attached herewith and request you arrange to replace this TV immediately. Thanks Sir.
Regards,
Ramesh
M: [protected]
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