RechargeItNow Complaints & Reviews

Rechargeitnow.com — regarding refund of amount

Respected sir,

I recharged Sun Direct DTH for Rs.500 on 25th December 2009 through rechargeitnow.com at 3.40pm.but the transaction came failure and money has been debited from my account. CCAvenue Order Number: RA[protected].I made complaint on same day but till now they didnt credited my money back. I wrote lot of mail to customer support, but no response from them. Please take neccessary action at the earliest

thanking you,
yours sincerly,

suresh

Rechargeitnow.com — failed to refund

i had recharged for rs 500 for my son in law,sun direct dth dated 2/4/2010,through my sbi net banking facility,but the transaction was failed due to technical errors but the amount has been debited from my account, i mailed to them till now and no improvement,i think they want to cheat customers,this is not good for business,i personally mailed to sun direct they told me the matter has been send to concern department,the transaction id was cca[protected],for stb card no. [protected] and the amount has been transfered to[protected] avenues india private ltd.till now i do know what happened to my hard earned money.

Dear Suresh,

We have not received the authorization for your transaction from the bank, that's why you transaction could not processed, we have received the status as "Unsuccessful Transaction" from the payment gateway CC Avenue. please find below the screen shot for the same:-
Order No. RA[protected] Order Received: Dec 25, 2009


State Bank of India Debit Card Holder Ramamoorthy Suresh
Billing Address:(As entered by the Customer)
SIBAR Cancer Hospital
Krishna Andhra Pradesh
521144 India
Customer's Phone : [protected]
Customer's E-mail : [protected]@yahoo.co.in
Customer's IP Address : 117.197.208.44 ( Analyze IP Address )

Recepient's Name :
N/A

Shipping Address :
N/A
N/A N/A
N/A N/A

Recepient's Phone Number :
N/A

Special Instructions :
Payment made for Recharge through rechargeitnow.com

Customer Total : Rs.500.00/-

Captured Amount : Rs.0.00/-

Less Fee : Rs.9.25/-

Service Tax : Rs.0.95/-

Net Payment : Rs. 489.80/-
Status: Unsuccessful Transaction

we request you to kindly cross check with your concerned bank for the same.

Regards
Team RechargeItNow.com

pls recharge my mobile

Please provide us the following information with your bank account statement & send to [protected]@rechargeitnow.com

a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.

We will start looking into the problem as soon as you provide us the above mentioned information.
Regards
Team rechargeitnow.com

my id is:

Ganesh
(g.[protected]@gmail.com)


mobile number is:[protected]

please help me

Dear Customer,

Please share your complete details on [protected]@rechargeitnow.com

Regards,
Customer Care

07 Apr 2012
Internet Debit

CCA12DAEH511
CCAVENUES
[protected]XU4424001
recharge
[protected]
50.00

Sir i want to inform u that my order num is A[protected] an transaction id 693599 date[protected] in after noon 13:25pm when i recharge RS250 my mobile number [protected] is a company of vodaphone i do all the process and then the process is failed an then there is a option of try again and i tried again an its again failed an then i see my balance in mobile an there is no ballance of this transaction and then i see my ballance of my bank account of sbi debit card i see there is a transaction of RS250+RS250=500 is debit from my account. so i request u to refund my amount of RS500 in my sbi bank account. my register id in recharge it now is [protected]@yahoo.co.in, I also filed a complaint at http://www.consumercourt.in/online-shopping/6438-recharge-now.html and even after this not get any response, I shall be highly obliged.

Dear Customer,

Regarding your query, this is to inform you that the refund for your transaction (Rs.300 & Order id-R[protected]) has been processed from our end on 4-4-2012 and should be credited to your account within 5-7 working days.

Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team rechargeitnow.com

Dear Customer,


Please provide us the following information & write to us at [protected]@rechargeitnow.com

a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.

We will start looking into the problem as soon as you provide us the above mentioned information.

Regards
Team rechargeitnow.com

Dear Customer,

Regarding your query, please be informed that we have verified the status of your transaction (Transaction ID:39980628, Order ID:R61654814a11, Rs.500) with the operator and found that it was success at their end. The Operator ID of the same transaction is (MRIT[protected]).

Kindly contact your operator and tell them this operator id-MRIT[protected] for further query

Hope this resolves your query.

Regards
Team rechargeitnow.com

Hello,

I am saying it was successful but i received only 406 as talktime and not full 500 as mentioned on your website..Th full talktime mentioned on your website was wrong..

Please refund.

I have contacted my operator.

Thanks

The amount has been credited in my account.Thanks

Dear Customer,

Please write us a mail on [protected]@rechargeitnow.com & provide us the following information:

a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.

We will start looking into the problem as soon as you provide us the above mentioned information.
Regards
Team rechargeitnow.com

Dear Customer,

Regarding your query, this is to inform you that the refund for your transaction (Rs.655 & Order id-R[protected]) has been processed from our end on[protected] and should be credited to your account within 5-7 working days.

Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team rechargeitnow.com

Dear Customer,



Regarding your query, this is to inform you that the refund for your transaction (Rs.189 & Order id-R[protected]) has been processed from our end on[protected] and should be credited to your account within 2-3 working days.

Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team rechargeitnow.com

Sir,
I Would like to say that on www.rechargeitnow.com i have tried to recharge my number and i also paid RS 301.00 for My number [protected] but it has not been recharged of any amount. I would like to inform you that I have paid amount RS 301.00 through ITZ cash cash on[protected]:02:00pm and transaction number is 34802.

yours faithfully,
Nitesh Nehra

hi sir mere ko recharge kese ki jati he wo bateo ple.

v.c.no.[protected].i payment for 500rs.but i not response for dish tv.please start for my v.c.Please confirm by mobile on my no.[protected]

Iam Recharge This Website
Iam Recharge For Not Receive Blance So please Resend My Blance
Recharge Amount 361 This Company My Money Eating

I tried to recharge my dish tv account using my debit card, almost I have fulfill all the requirements but afterwards I came to know that my dish tv account was not credited.Now I want to know whether dish tv subscirption is made or not or what else I have to do for that.

Hello,
I definitely agree with others on this issue. I recharged IDEA mobile [protected] for Rs 245 and the TT was Rs 222. But I got only TT of Rs 112. When I asked CC of IDEA they said that its a special offer. So the IDEA MRP rates on this site, ARE NOT UP TO DATE. They also display a warning, saying that they are not responsible.. i.e the state of Indian companies.

RechargeItNow.com — Charged Twice

I have done E-recharge for the cell [protected] of INR 201. However, they have charged us twice for the similar transiaction. We have regualry updated the our complaints. However, we have just received a response that the we are currently investigating the issue. As per there refund policy, they should remit the funds within the 7 days, however, we have not recieved any credit yet.
The below is the mail i received on 1Jul09.

Quote...
Dear Customer,

Thank you for contacting http://rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that we have identified your issue and are looking into it. We will get back to you at our earliest. As per our Refund Policy, it takes minimum 7 working days to process a refund request. Until then we request you to kindly cooperate with us. Your cooperation and support is required for us.

If you require any further assistance, please feel free to revert. Assuring you of our best service at all times.
Regards
Team rechargeitnow.com
Please do not respond to this mail.Should you have any further queries, please submit the contact us form with the appropriate description.
Unquote...

We would highly appreciate if you can look into the below matter and advice us.

Thanks & Regards,
Sudhanshu Jain.

sir i my rs333 was credited from my accont through debit card but i do not recieve any balance on no[protected].please resend my balance on my account or recharge my phone.

Sir,
I Would like to say that on www.rechargeitnow.com i have tried to recharge my SUN TV and i also paid RS 200 for SUN TV but it has not been recharged of any amount. I would like to inform you that I have paid amount RS 301.00 through Net Banking (union bank of india) on[protected]:02:00pm and transaction number is 756789

www.rechargeitnow.com
Ravi Singh: Congratulations!
Recharge successful.

transaction id: 756789
Subscriber ID recharged: [protected]
operator: SUNTV
circle: INDIA
purchased value: Rs. 200.00
date:[protected]:33:34 PM

yours faithfully,
Ravi Singh

RechargeItNow.com — cheating website

do not use this website

RechargeItNow.com — rechargeitnow.com

Hello,

Last week i made a top up for RS 50 to my mobile. I did n't get any recharge and there is no proper response from management on my complaint.

There is no information on my recharge account details but i have lost my money.

It obviously showing that it is a scam site

Beware of this

regards
gopinath

I have recharged my VODAFONE mobile through this website. Till this date no amount has been credited. Kindly take immediate action on this fraudulent company immediately.
The transaction details are as follows with www.rechargeitnow.com
transaction id: 1598856
subscriber id recharged: [protected]
operator: VODAFONE
circle: Chennai
purchased value (MRP): 49.00
date:[protected]:38 PM

RechargeItNow.com — Not refunding my money of unsuccessful recharge

Rechargeitnow.com providing service to recharge online Airtel,Vodafone,Idea,Aircel,Reliance,Virgin,BSNL,MTNL,Spice mobile phones,TataSky & DishTV[/url]
But they only providing fake services to customer. They only frauds
I recharged my cellphone many times but after payment through ccavenue.com the transaction failed but recharge amount is deducted from my account
I sent many times a wriiten refund according to the refund policy of the website but they never gave any positive response and also not providing their customer care number and also not refunding money.
This is not the first time , i get cheated many times by rechargeitnow.com
So, this is my request to the consumer court that pls take a postive response against rechargeitnow.com


Thanking You!

Dear Customer,

the refund for your transaction has already been processed on 1st February, 2010 for Rs.15/-.
The amount for the same will get credited to your bank a/c within 5-7 working days time, please cross check your bank a/c for the same.

Regards
Team RechargeItNow.com

Try www.mobikwik.com for mobile recharge - they are the best. Your money is always safe! 24/7 customer support.

I have tried transaction costing Rs. 333 through rechargeitnow.com web site to recharge my mobile [protected] using State Bank of India debit card on[protected]. But despite of transfer of money my mobile is not recharged. I have complained to the company regarding same on same date but have not got any response till now. So please consider about this. Thanking you.

RechargeItNow.com — refund of money.

Sorry that the complaint i have launched just before this, date of transaction is mentioned on the wrong date that is[protected], actually date of transaction is 25 Jan 2010. So sorry again. Complaint is as- I have tried transaction costing Rs. 333 through rechargeitnow.com web site to recharge my mobile [protected] using State Bank of India debit card on[protected]. But despite of transfer of money my mobile is not recharged. I have complained to the company regarding same on same date but have not got any response till now. So please consider about this. Thanking you.

RechargeItNow.com — NO RECHARGE NO REFUND

I also paid Rs. 50/- to recharge my mobile. I found that the Rs. 50/- is debited from my account (SBI Netbanking) but my mobile is not recharge.
details
15-Feb[protected]Feb-2010) POS PRCH
[protected] [protected].00

What precautions should I need to take so that www.rechargeitnow.com will not misuse the information I provide to register the account.

I think their customer care doesn't work. I wrote them several times, but they didnot reply.???

BIG CHEATER!!! RECHARGEITNOW.COM

Dear Customer,

We have checked at our end & found that the following transaction is done on your given mobile no, the details for the same are given below:-

Mobile No:- [protected]
Amount of recharge:- Rs.444/-
Date & Time of recharge:- 1/25/2010 8:53:51 AM
Operator:- Airtel
Status:- Successful transaction

where as you have given a complaint of Rs.333/- recharge, but there is no such transaction with your given mobile number on 25th january 2010 with our website, request you to please check again & write to us on [protected]@rechargeitnow.com so that we can resolve your query.

regards
team rechargeitnow.com

Dear Customer,

We have checked at our end & found that the following transaction is done on your given mobile no, the details for the same are given below:-

Mobile No:- [protected]
Amount of recharge:- Rs.444/-
Date & Time of recharge:- 1/25/2010 8:53:51 AM
Operator:- Airtel
Status:- Successful transaction

where as you have given a complaint of Rs.333/- recharge, but there is no such transaction with your given mobile number on 25th january 2010 with our website, request you to please check again & write to us on [protected]@rechargeitnow.com so that we can resolve your query.

regards
team rechargeitnow.com

Dear customer,
kindly provide the total details of the transaction so that we can provide you the resolution at the earliest possible.

regards

Team rechargeitnow.com

Thanks, I Received the Money in my account:

18-Feb[protected]Feb-2010) BULK POSTING
CCA100208642004628607618RFND50.00 50.00

Regards

Ranjit

chutiap website behan kay loday rechargeitnow walay.

harami website ko band karao. iskay malik ki biwi ko bolo ki aur accha paisa kamana hai tau GB road kay kotay pe baith jayay.

RechargeItNow.com — not recharged

i recharged my docomo with rs 333. i didnt get the recharge. i have lodged a complaint. but i think this site is fraud. pls consider.

Dear Customer,

we request you to kindly write to us with the following details at http://www.rechargeitnow.com/support.jsp so that we can provide you the resolution at the earliest:-

Mobile Number recharged
date of recharge
Transaction Id if any you have
Order ID if any you have
amount of recharge.

Regards
Team rechargeitnow.com

RechargeItNow.com — fraud service

today i.e 20rd april 2010
at 8.30 p.m i would like to recharge my mobile through rechargeitnow.com
i choosed the facility internet banking.then i entered my internet banking id and password and also transaction password.at the same time the window will shows the message your time will expired.but the amount deducted from my account.but the recharge not done in my mobile.
mobile number is [protected].

Dear Customer,

we request you to write to us with the following details at http://www.rechargeitnow.com/support.jsp

Mobile number recharged
Date of recharge
amount of recharge
transaction id if any you have

this will help us to provide you the resolution at the earliest.

Thanks & regards
Team RechargeItNow.com

Dear Customer,

Kindly write to us at http://www.rechargeitnow.com/support.jsp with brief about the issue you have faced, so that same can be resolved & the resolution can be provided to you.

Regards
Team RechargeItNow.com

Dear Customer,

Request you to please write to us at http://www.rechargeitnow.com/support.jsp, with the following details of your transaction, so the resolution can be provided to you at the earliest possible:-

Date of transactions
Mobile number tried to recharge
amount of recharge
transaction id if any you have.

regards
Team RechargeItNow.com

Dear Customer,

We have not received the authorization confirmation for your transaction from your bank, that's why recharge for your transaction could not be processed.
we request you to please speak to your concerned bank for the same if the amount has been debited to your bank a/c.

Regards
Team rechargeitnow.com

sir
i am priyanka verma having airtel mobile no [protected]..i applied for 500 rs recharge from www.rechargeitnow.com ..the 500 rs also got deducted from my SBI account via online banking with following details

08-Apr[protected]Apr-2010) TO TRANSFER CCA[protected]IG19738935 TRANSFER TO [protected] AVENUES INDIA PRIVATE 500.00

and after it website also send me the following mail
--- On Thu, 8/4/10, rechargeitnow.com <[protected]@rechargeitnow.com> wrote:

From: rechargeitnow.com <[protected]@rechargeitnow.com>
Subject: RechargeItNow - Successful Recharge
To: [protected]@yahoo.co.in
Date: Thursday, 8 April, 2010, 10:18 PM


Dear Priyanka,

Thank you for using RechargeItNow.com to recharge your Mobile/DTH service.

Your subscriber id [protected] has been successfully recharged as per following details:


transaction id: 5194547
subscriber id recharged: [protected]
operator: AIRTEL
circle: Uttar Pradesh(W) & Uttarakhand
purchased value (MRP): 500.00
date:[protected]:18 PM




Thanks Again!


Wish you happy recharging
Team RechargeItNow.com


Please do not respond to this mail. Should you have any further queries,
kindly submit the contact us form with the appropriate description and
always quote the transaction id while communicating with us.


now still i hvn't got amount credited in my phone..i am fed with their irresponsible behavior over the customer care..firstly they blame SBI and now they are blaming AIRTEL and said we cant do anything its not our fault..the reality is they are running such a website just to looting the customers ..i am tired of complaing to SBI and AIRTEL..but no solution outcome..

please help me

RechargeItNow.com — reliance gsm mobile recharge not successful

i made recharge of rs.100 on my reliance gsm mobile no. [protected] on the date of 28 may 2010 but it was not done suuccessfully and i lossed my money and time so take action aginst it and return my money.
or else this site for online recharge is fake site so close this site for lifetime

RechargeItNow.com — Recharge Failed/ Money not refunded

Hello Sir

I have the honor to lay down following few lines for your favourable consideration and sympathetic action.
I have recharged my mobile from www.RechargeItNow.com and the transaction is failed due to some technical reasons. I wrote an email them so many time but they didn't respond me at least once. At last i tried to find phone num on net website but it not be available on site. Atlast found the number from domain details and called them but then also they didn't respond me properly. Please do needful action asap.

I ll be very thankful to you for this act of kindness

Regards
Mohit

RechargeItNow.com — Payment deducted without recharge

This is to notify that I used the services of www.rechargeitnow.com twice and both the times my recharge was unsuccessful, while the money was deducted from my account. There is no way to contact them, and they only require us to raise tickets. After raising a ticket i waited for 10 days and then logged an escalation ticket, but still have not heard from them.

As I can see, there are so many complains flooding the internet regarding this website. In case there are technical issues they should atleast give out contact details.Have decided not to use this service henceforth and can only warn others. The details of the transactions are as follows:

Transaction 1: (escalation ticket raised after 10 days of lodging complain)
Track Id: [protected]
Name: Sagar Sarbhai
Email: [protected]@gmail.com
Mobile No/DTH Subscriber ID recharged: [protected]
Date of transaction:[protected]

Transaction 2:
transaction id: 1517534
subscriber id recharged: [protected]
operator: RELIANCECDMA
circle: Uttar Pradesh(E)
purchased value (MRP): 100.00
date:[protected]:29 PM

Can someone suggest a cyber cell number or email id where I can lodge an official complaint?

Thanks
Sagar

I m also a subscriber of tatasky. but I can't recharge through online. where as dishtv, airteldigitel, bigtv, sun direct subscriber they can rechare through online recharge vocher.

sir, i say that i recharge on www.rechargeitnow.com rs. 200 but, my amount deducted from my a/c sbi [protected] and not recharge in my mobile no. is [protected] at 3:46 pm date[protected].
so, please sir help me, and recharge in my mobile.

Please provide us the following information :-

a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.

We will start looking into the problem as soon as you provide us the above mentioned information.
Regards
Team rechargeitnow.com

i made recharge of rs.100 on my reliance gsm mobile no. [protected] on the date of 27 OCT. 2010 but it was not done suuccessfully and i lossed my money and time so take action aginst it and return my money.

Account Number : [protected]
Transaction Date : 27/10/2010
Transaction Amount : (INR)100.00
Transaction Type : DR
Transaction Description : ICONN/21069480/271010/TECHPROCESS SOLUTI

RechargeItNow.com — Recharge failed but amount not refunded

I have recharged my Idea mobile number [protected] from www.rechargeitnow.com website for rs500 on 30th Sept 2010.

The amount was deducted from my account and received an email saying the recharge was successful but neither the balance got updated in my mobile nor I received any sms. I called up Idea customer care and they said no transaction happened on my number on 30th Sept so I contacted rechargeitnow.com website guys by filling an online complaint form.

I waited for a week but there was no response and I filled that form every alternate day hoping for a response. They have an option to escalate the issue if you dont receive the reply in 10 days so I was waiting for the 10th day. Finally on the 10th day I filled up the escalation form and I received a reply after 2 days saying they have checked with the operator and confirmed that the recharged was processed and asked me to contact my operator with a transaction number KK[protected].

I called up Idea even though I wasn't expecting much help from Idea but to my surprise they took the complaint and followed up with me at their mentioned dead lines and finally told me that they have verified everything and no transaction happened on 30th Sept. They also said that the reference number provided by RECHARGEITNOW website is not reflecting in their system.

Immediately I mailed rechargeitnow.com guys again but never received any reply AND I CANNOT DO ANYTHING ABOUT IT.

The amount could be just Rs500 but imagine how may people might have lost their money like this? Just do a search for rechargeitnow.com and you can see hoards of complaints. Can't we really do anything about this?

What was interesting to note was they do not have any contact number or email address mentioned anywhere on their website and the only way to contact them was to fill up the form. Had I realized this earlier, I would have never used their services. My suggestion to everyone, NEVER USE ANY ONLINE SERVICE UNLESS THEY PROVIDE VARIOUS OPTIONS TO REACH THEM IN CASE OF ANY PROBLEMS.

RechargeItNow.com — Refund not given even after one month for failed recharge

Sir,
I've recharged mobile no. [protected] for Rs 500.Order Id for ccavenue transaction R[protected]. The transaction was successful but recharge was not done. So I submitted one complaint and asked for the refund but one automatic mail has come stating that it'll be resolved within 10 days. But even after one month no refund has given. One "escalation" options is there for complaints pending for more than 10 days. That too is not working. No contact number and no valid e-mail id. Without anything they are running the website. Please do something for this issue.

Vodafone — online recharge failed and money not refunded

i had a recharge on my vodafone numbered [protected] but balance did not come..and it showed transaction faliure .though transaction was failed then also money was deducted from my account which is PNB retail service..as i used my account for the online payment of recharge...what should i do????

Dear Customer,

Thank you for contacting https://www.rechargeitnow.com. It is a pleasure to assist you.

Please provide us the following information:

a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.
We will start looking into the problem as soon as you provide us the above mentioned information.

Regards
Team rechargeitnow.com

RechargeItNow.com — Recharge failure but amount deducted from my account

sir i have recharged my vodaphone number [protected] of Rs 75 with www.rechargeitnow.com my money was deducted from my account but the recharge was not successful, i have complaint it on their site but they are not giving me any response and now its being 18 days and there is not a single response from their side . sir please help , and take some strict step against them. The details of the recharge is as follow:

ORDER DETAILS:
Merchant Site URL : http://www.rechargeitnow.com
Order Number: R[protected] Order Received: Nov 12, 2010
Total Amount : INR (Indian Rupees) 75.00
State Bank of India Debit Card Holder : Ravi Sharma
Billing Address : (As entered by the Customer)
b-34 hari om niwas vijay nagar
Bhopal Madhya Pradesh
462032 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@gmail.com
Customer's IP Address : 122.163.107.44

Recipient's Name : N/A

Shipping Address :
N/A
N/A N/A
N/A N/A

Recipient's Phone Number :
N/A

Special Instructions :
Payment made for Recharge through rechargeitnow.com

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that the refund for your transaction (Rs.75) has been processed from our end and should be credited to your account within 10 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.


Regards
Team rechargeitnow.com

Rechargeitnow.com — Recharge amount debited twice

We recharged our Sun Direct TV on 23rd Nov, 2010 at 2 PM (Transaction id:[protected] for Rs. 500.00.

The recharge was successful; however, we were charged twice in our credit card. We have already contacted them through their website (rechargeitnow.com) but ended up with no response and wondering whom else should we talk to in this regard.

We may be reached at [protected] or [protected]@yahoo.co.in for further details.

Thank you!

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that the refund for your transaction (Rs.500) has been processed from our end for ordre id R[protected] and should be credited to your account within 10 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.


Regards
Team rechargeitnow.com

Sir,3 days back i had entered my credit cARD NO. AND HAD TRIED TO GET A RECHARGE OF RS.444 DONE BUT I DID NOT GET ANY RECHARGE AND MY ACCOUNT WAS CHARGED WITH RS.444 RUPEES.AND THEY HAVE ALL DETAILS OF MY CARD.I DONT KNOW WHAT TO DO.THEY CAN EVEN MISUSE MAY CARD.

RechargeItNow.com — Deduction Of Charges

Sir,
This is Rajesh Gupta.I had tried to get a recharge of Rs.444 done fromthis particular site.they have taken all the details of my credit card and have charged my account but i didnt recieve any recharge.
Below are the details:
Subscriber ID(Phone no.)-[protected]
Date And Time[protected]:54 PM
Order ID-R[protected]
Payment Gateway-Citibank

I have recharged my videocon D2H on 3 dec 2010, transaction was successful with status recharge failed.

transaction id : 15445344
order id:R[protected]
transaction date 3 dec 2010.
Amount Rs.600/-

Kindly refund the above amount.

Regards
GANESAN

RechargeItNow.com — amount deducted but phone not recharged

Hi i am sadaf khan i recharge my phone from rechargeitnow.com they have deducted 608 rupees from sbi debit card but my phone not recharged yet so please do someting for me and given bellow are details for the recharge
[protected]:16 AM [protected] 10.00 R[protected] CCAVENUE SUCCESS 18294908 FAILURE 122.162.69.232
[protected]:44 AM [protected] 299.00 R[protected] CCAVENUE SUCCESS 18294612 FAILURE 122.162.69.232
[protected]:41 AM [protected] 299.00 R[protected] CCAVENUE FAILURE 0 FAILURE 122.162.69.232
[protected]:24 AM [protected] 79.00 R[protected] CCAVENUE FAILURE 0 FAILURE 122.162.71.116

my contact no is [protected] also please do something for me as i have lost my money and this company is making fraud with all customers who used their website for the first time .
Thanks
Regards
Sadaf khan

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that we have identified your issue and are looking into it. We will process a manual recharge for the same within one working day or a refund will be processed according to our refund policy, in case of refund this credit should be reflected in your account within 10 working days. We will send a separate mail on successful manual recharge or refund as the case may be.

If you require any further assistance, please feel free to revert. Assuring you of our best service at all times.

Regards
Team rechargeitnow.com

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

Regarding your query, please be informed that your payment had failed for transaction(Rs.299 & order id-R[protected]) and we did not receive an affirmative from your banking institute regarding your transaction. please get in touch with your bank if the amount is shown debited in your account.

Hope this resolves your query.

Regards
Team rechargeitnow.com

Dear Customer,

Thank you for contacting https://www.rechargeitnow.com. It is a pleasure to assist you.

Regarding your query, it is requested you to submit your ticket or query in ESCALATION on our contact us link on our website. The following URL-(http://www.rechargeitnow.com/support.jsp) may be used directly for submitting your query.

We will start looking into the problem as soon as you provide us the above mentioned information.
Regards
Team rechargeitnow.com

RechargeItNow.com — Payment successful but recharge failed

Recharge failed but payment was successful

Subscriber id - [protected]
Order id - R[protected]
Transaction id[protected]
Amount - INR 500
date - 07.02.2011

I am not able to raise ticket from their portal. I sent a mail but, till now i didnt get any response.
Please be aware of this site. i have attached the proof

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that the refund for your transaction (Rs.500 & order id-R[protected]) has been processed from our end on[protected] and should be credited to your account within 10 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team rechargeitnow.com

Yep. same thing happened to me day before yesterday. The recharge amount was same, Rs. 500. In my case, I even sms from IDEA saying that the amount is being updated in my mobile. But the amount was not recharged. I've sent a mail to their grevieance cell, lets see what happens.

Regards,

Prahlad
[protected]@gmail.com

RechargeItNow.com — refund of money

i tried to recharge my mobile on 05/03/2011 but i didnt get recharge & amount of 100 Rs. is deducted from my account.
as per your refund policy my money shold be refund but yet it didnt.
so please refund it to my account.

Details
Order Number: R[protected]
mobile no.[protected]
date-05/03/2011

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that the refund for your transaction (Rs.100 & order id-R[protected]) has been processed from our end on 08/03/2011 and should be credited to your account within 10 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team rechargeitnow.com

Let me see what happens in my case. I'm too affected similarly

RechargeItNow.com — Recharge not done

I tried to recharge my reliance for Rs.250 by SBI internet banking. The money got deducted but my mobile has not been recharged.. The transaction id is 97806549. The SBI reference number is 15600999IG45421741 TRANSFER TO [protected]. Kindly refund the amount.
Regards,
Sarada

RechargeItNow.com — money deducted from my account but did not recharge

Sir, I K.Bharat Bhai from gujrat . Sir on 31/03/2011 i tried to recharge my dishtv VC No. [protected] through www.rechargeitnow.com there is money deducted to my account Rs.980 like silvar sever pack 160 Rs each month and 20 Rs late charge total -980 deducted but dint recharge my dish tv.sir please me help to refund above Rs. to my account.................k bharat bhai

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that the refund for your transaction (Rs.980 & Order id-R[protected]) has been processed from our end on[protected] and should be credited to your account within 10 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team rechargeitnow.com

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

Regarding your Complaint, it is requested you to submit your ticket in ESCALATION under contact us page. kindly revert all possible details for your transaction.

Please provide us the following information:
a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.
We will start looking into the problem as soon as you provide us the above mentioned information.

If you require any further assistance, please feel free to revert. Assuring you of our best service at all times.

Regards
Team Rechargeitnow.com

refund of money
i tried to recharge my mobile on 23/04/2011 but i did get recharge & amount of 111 Rs. is deducted from my account.
as per your refund policy my money shold be refund but yet it didnt.
so please refund it to my account.

Details
Order Number: R[protected]
mobile no.[protected]
date-23/04/2011

RechargeItNow.com — money deducted

i have tried to recharge my vodafone cell through my pnb debit card using the site rechargeitnow.com, the money got deducted but i haven't got my recgarge, this happened several times...

RechargeItNow.com — mobile recharge is not

sir I am Kiran I recharge my airtel ([protected]) mobile through recharge it now.com on 08/05/11 the amount of 333/- rupees deduct from my ICICI account till this minute recharge is not successful.
Order Number: R[protected], please help me.

Thanks,
Kiran

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that the refund for your transaction (Rs.333 & order id-R[protected]) has been processed from our end on[protected] and should be credited to your account within 10 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team rechargeitnow.com

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

Regarding your complaint, it is requested you to submit your ticket in ESCALATION under contact us page. Kindly revert all possible details of your transaction.

Please provide us the following information:
a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.
We will start looking into the problem as soon as you provide us the above mentioned information.

If you require any further assistance, please feel free to revert. Assuring you of our best service at all times.


Regards
Team Rechargeitnow

RechargeItNow.com — Amount paid but no recharge

I requested rechargeitnow.com to recharge my TataSky subscription by Rs 1000 and paid the amount electronically through their order ID No.: R[protected] on 19 May, 2011.

But so far, despite several complaints lodged with their Customer Care, no recharge has been made, nor any communication has been received. There's no contact number or email ID where direct communication can be made to the Customer Care. This is indeed questionable that there's really no way to complain (the email ID provided by the company ([protected]@rechargeitnow.com) is fake because the email sent to them bounces back.

Please help me and guide me how to take action against the company.

Anil Shivdasani
[protected]@live.com

My complaint has been resolved and amount has been credited back to my account.

Thanks
Anil

RechargeItNow.com — No refund of money from "recharge it now " for failed vodafone mobile recharge

I tried to recharge my cell [protected] on 30 june 2011 for INR 222 from web "http://www.rechargeitnow.com/" money got deducted from my credit card account however i have not received any refund till date despite repeated reminders and escalations raised as suggested by the site in case of money deducted and recharge failed, pls help.

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that the refund for your transaction (Rs.222, Order Id-R[protected]) has been processed from our end on[protected] and should be credited to your account within 4-7 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team Rechargeitnow.com

RechargeItNow.com — we have not got his balance

i have to online recharge by the rechargeitnow.com but we have not got his balance..................

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

Regarding your complaint, it is requested you to send your query at "[protected]@rechargeitnow.com" .

Please provide us the following information:
a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.

We will start looking into the problem as soon as you provide us the above mentioned information.

If you require any further assistance, please feel free to revert. Assuring you of our best service at all times.

Regards
Team Rechargeitnow.com

RechargeItNow.com — Amount deducted but never got anything

I was trying to recharge my phone Via www.rechargeitnow.com on 26 Aug 2011 .Mobile No [protected] Via Indusind Net Banking I got my money deducted and also received a failure confirmation .neither i Got SMS .nor email, .i have been keep emailing them about it but neither they contacted me nor i got my money refunded yet.
Please look into this matter and help me out.
It seems like a BIG scam. Plz Do Need Full ASAP

My Complain No:-- [protected]

Thank & regards
Shyamal Sharma
[protected]

Dear Customer,

Regret the inconvenience caused and apologies for the problem faced by you.

Regarding your query, please be informed that we are unable to trace your transaction on the basis of above information given hence it is requested you to please send a separate mail with all recharge details at "[protected]@rechargeitnow.com".

we will get it verified with our team & shall update you once we receive your Mail.

Thanks & Regards
Team Rechargeitnow.com

RechargeItNow.com — Payment Deducted-Recharge not received

This is to inform you that yesterday i.e on 7th Sept i was making my payment for my DTH Service -DISH TV through the website rechareitnow.com.Rs.400 has been deducted. But recharge has not done.Neither got any notification in my mail from Recharge it now. However got notification from bank that 400 has been deducted.

I want my money back. Please let me know how much time will it take.

RechargeItNow.com — Failed Transaction

i tried to recharge my mobile on 12/09/2011 but i didnt get recharge & amount of Rs. 552 is deducted from my account.
as per your refund policy my money shold be refunded but it hasn't yet.
so please refund it to my account or kindly recharge my number with the same amount.

Details
mobile no.[protected]
date-12/09/2011

RechargeItNow.com — Transaction success but recharge failed

Transaction Success but recharge failed(Rechargeitnow.com)

HI today[protected] i have done 2 transactions of rs. 150/- each,
amount has been deducted from my account but butrecharge failed
Please have a look into this matter

here is transaction id :-

1)R44777131c11
2)R44709031c11

mobile DTH 1000 mehbob sistam your shofter

ham ko onlin rcharg karana hai wol mobail sa DTH bhi karana hai hame saftre chai ye

Rechargeitnow.com — Recharge not done

Cheating consumers
I have made an online transaction to recharge my Dishtv A/C from rechargeitnow.com recharged through Credit Card date time 1/2/2012 Time 22:59
But Recharge not done in my Dish Tv A/C
subscriber ID [protected]
amount 350.00
order ID D[protected]
payment gateway CITIBANK
payment status SUCCESS
recharge status RECHARGE PROCESSED
Complain request[protected]
IP address 59.180.220.70

.As I confirmed with the bank the transaction has been successfully done. But the amount is not yet credited to my DTH

account. When I call to DishTV costumer care I don't get a proper response from them. I called them at least 10

times for the issue.I request you to guide me on resolving this issue.

Dear Customer,

Regarding your query, this is to inform you that the refund for your transaction (Rs.350 & Order id-D[protected]) has been processed from our end on 7-2-2012 and should be credited to your account within 5-7 working days.

Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team rechargeitnow.com

RechargeItNow.com — DTH Recharge

I recharge my vediocon d2h on 17/7/2012 and the recharge proses not complied , Rs 200 deduct from my SBI account. how i got 200. And vediocon d2h is not recharge till now.

As soon as possible please solve my problem..

Recharge It Now — money deducted but recharge is not received

Rs 119 is deducted on 27/4/15 by recharge it now but recharge is not received yet . details Date of Transaction:[protected] Order ID: RGA[protected]

Dear Customer,

Regarding your transaction (Rs.100 & Order id-R[protected]). Kindly check our website correctly & it very clearly mentioned that in 100 rs recgarge you will get 88.66 rs.

PLEASE CHECK THE WEBSITE CORRECTLY!!!

Regards

Team rechargeitnow.com
Please do not respond to this mail. Should you have any further queries, please submit the contact us form with the appropriate description.

online recharge — Recharge Failed:Fraud

I am a regular user of Recharge it now.com...... online recharge site. At first I found it very useful as its easy to recharge from anywhere in the world. But one fraud they do is once you have a transaction getting failed, you will never get the money back. They are so clever that they have not left any phone numbers or addresses of their company. After getting failed, I tried recharging again but of no use. Again the transaction got failed and all of the money went out of my account. Am tired of writing and complaining against such companies who never credits customer's money back. I dont know how far they will take the business like this.

Recharge — no response

your customer care called me and offered me a offer. That is you can pay your bills prepaid recharge etc by using your prepaid card. they said that our executive will visit you and you simply need to submit address proof of two xeror copies and 150 rs cash. Then will provide a new sim card.

They came to me and took the address proof of two xeror copies, photo, signature and 150 rs cash and provided me a new card and said that if new sim activiated then old sim will not work.

You can use new sim to recharge any airtel number and you can pay bills through mobile using Airtel money.

the old sim was deactivated and new sim card is working now. Then the offer provided by your customer care is not at all working. I tried so many times but it is not working. When i tried it is always in please wait for a hour or two.

I tried to recharge my wife number, my uncle number, my dad number, my mom number, my brother but it is still not working then how come the new sim activiated without any features which has been promised by your customer care executive.

Can you help on this or i do not need airtel connection. I will change it other network by number portalability.

Do the needful

Rechargeitnow — No refund for failed recharge, no response for complaints

The company has received Rs 222/- on 21 Nov 2011. Though repeatedly requested for the refund they were not even willing to reply. I have stopped recharging online using Rechargeit now and I would like to advise others not to be cheated. If the company wants to contact me they can reach me at [protected]@yahoo.com. Phone [protected]
Genet Teshome
The following was the details of the failed recharge:

Track Id: [protected]
Name: Genet Teshome
Email: [protected]@yahoo.com
Mobile No/DTH Subscriber ID Recharged: [protected]
Date of transaction:[protected]
Order Id: R76547312b11

Hi even they are not returning my money rs. 300 no response from them.
pls dont recharge from that website it is completely fake with no contact numbers nothing.
they should be banned by the government ASAP

Hi Nikasta,
You are right. There is no any contact no, even the e-mail Id [protected]@rechargitnow.com, which was given to contact them bounces back. I wonder how could we trust them when we gave them our credit/debit card details. We need to inform others their behaviour so that they shouldn't use that online site. I think an appropriate government body should take a serious measure on the companies like this one.
Regards

my no [protected] i recharge for rs 333 but i didnt get balance

this is good

sir ,
this is to inform you that I recharged my mobile for Rs 125 from the site rechargeitnow.com on 7th may. The transaction was failed due to some reason. According to the policy the amount should have been reverted back to my account within 2-3 days. But nearly 1 month have passed and the amount is still not credited. I tried contacting the site 4-5 times but there was no response from there side. They are not even sending me a confirmation message about my transaction failure. Please help me out of this as it is causing a lot of inconvenience.

Akash bansal

Dear Customer,

Regarding your query, please be informed that the reversal of your amount (Rs.350 & Order id-R[protected])has already been done on 06/01/2012.

It's request to you firstly recheck your bank account & after confirmation still amount is show debited from your account, kindly send your bank statement to us from the date of transaction to this month.

Hope this resolves your query.


Regards
Team rechargeitnow.com

Should you have any further queries, please submit the contact us form with the appropriate description on www.rechargeitnow.com

Regarding failed top up,

My 150 recharge to Idea no [protected] got failed on 27 Jan which i made it through SBI bank.

Money already it has been deducted, kindly rectify the problem.

Sarvesh..

SUN DTH — amount deducted

I am a customer of sun dth since 2008.i can not see paid channel after change sun satellite,i am also calling many time to sun customer care but finally i am not get engineer in my home for dish realigment,i am continue calling to sun care for re aligmant of dish,they always say "your complain noted & forward to concern dept" please wait 48 hour but currently i spend for wait more than 2 month.

I have some complain no eg 1-[protected],1-[protected],1-[protected],1-[protected] and i have recording of your executives.

So my balance contiune detact from my account i am requsting to sun that if i am not able to see your paid channel than why my balance detact.


mY SMART CARD NO. IS [protected].


Best regards

Ved Prakash Jogpal

mobile : [protected]

Rechargeitnow.com — no charge but transaction succeeded

Sir
I recharge my mobile via rechargeitnow.com my mobile no is [protected] service provider reliance cdma recharge money 200 via pnb debt card on the date of 18.12.2011
i dont get recharge but transaction successed my Order Number is: R43245018c11 i log a complain but there is no answer of that complain till now please help me what will i do

Dear Customer,

Regarding your 1st query, this is to inform you that the refund for your transaction (Rs.100 & Order id- R[protected]) has been processed from our end today i.e. 16th Jan'12 and should be credited to your account within 7-8 working days.

Regarding your 2nd query, this is to inform you that the refund for your transaction (Rs.100 & Order id- R[protected]) has been processed from our end today i.e. 16th Jan'12 and should be credited to your account within 7-8 working days.

Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.


Regards
Team rechargeitnow.com

Sun Direct — AMOUNT DEDUCTED FROM ACCOUNT BUT RECHARGE NOT HAPPENED

DEAR SIR,
I WAS RECHARGED SUN DIRECT DTH Rs.655/- THROUGH RECHARGEITNOW.COM ON SATURDAY AT 5.50PM
TILL NOW RECHARGE NOT HAPPENED .PLEASE AGREE MY COMPLAINT & RECHARGE MY SUNDIRECT DTH.


Regards,
VENKAT..S
[protected]

Dear Customer,

Thank you for contacting https://www.rechargeitnow.com. It is a pleasure to assist you.

Kindly recheck & provide correct transaction date.

Please provide us the following information:
a. Mobile/VC number recharged.
b. Name of the mobile/DTH operator (eg. Idea, BPL, Dish TV etc.).
c. Date and exact/ approximate time of recharge.
d. Amount with which you recharged your mobile/DTH.
e. Transaction i.d. of the recharge that failed.
f. Name of Payment Gateway.

We will start looking into the problem as soon as you provide us the above mentioned information.

Regards
Team rechargeitnow.com

Recharge It Now — amount is deducted but no recharge

I have recharged my mobile vide Order No.R[protected] dt.30.06.2011. But recharge failed payment
is deducted..still now i have not got a refund. So I registered my request but I have no response received. Rs.200.00 is deducted from my account.

Please do the needful in the returning the Amount.

My Mail is [protected]@rediffmail.com

hello sir i recharged 50 rs for my airtel number [protected] amount debitted but recharge failed for my account please do the needful

hello sir i have recharge 30 rs for my Rel CDMA No [protected] through Net Banking but recharge failed and amount debited from my account( SBI)
Date of recharge 14 Oct 2011 Ref No - IG71773808. Pls do the needful

i have recharge mobile no [protected] Rs.60 from Mobikwik.com money deducted my account but mobile not recharge. plz refund money in my bank account.

Recharge It Now — amount deduct but not recharge

Sir i use all time online recharge last time i recharged my phone by recharge it now.com no [protected] and my transaction id is[protected] by icici bank on 24/02/2012 but till now my phone is not recharge and i also complaint 2 time fist is 25 of feb and second is 29/2/2012 but they have no response, in this condition what should we do pls take any action as soon as possible
thanks Regards
Aparna Sharma
[protected]@ymail.com

Hi Aparna,

We regret the inconvenience caused to you. We have made a note of your email id. We'll contact you soon.

Regards,
ICICI Bank Customer Service Team.

amount rs. 300/- deducted from account but not recharged my mobile no. [protected] dtd. 01/03/12 through recharge it now

amont inr 100 deducted from my account but my mobile is not recharged my cell no [protected] (IDEA) through it now

Repeated contacts with rechargeitnow.com failed to resolve the grievance. When I serached internet about this company found many complaints. Through this complaint want to reach to them one last time if they refund my money back. Otherwise will persue other options to get fair treatment. No response would mean that it is a fraud. I fail to understand why Mibile and DTH companies are tying up with such companies.
Below is prrof and details:
date time[protected]:42 PM
subscriber ID [protected] tata sky
amount 3850.00
order ID R[protected]
payment gateway CITIBANK
payment status SUCCESS
transaction ID 19852289
recharge status FAILURE

Dear Customer,

Thank you for contacting http://www.rechargeitnow.com. It is a pleasure to assist you.

This is to inform you that the refund for your transaction (Rs.3850 & order id-R[protected]) has been processed from our end on 17/02/2011 and should be credited to your account within 10 working days. Kindly check your account to confirm this and in-case the amount is not credited within this time then kindly contact your bank.

Regards
Team rechargeitnow.com

I have recharge dishtv On 07/01/2012
vide my VC no [protected] Rs.200/- Order no. R[protected] recharged failure but amount deduct in my account
pse check and imdtly salutation today .