RechargeItNow Complaints & Reviews

i have recharged my Sun dth account on 18th dec 2011 and after it didnt got successful recharged i made several notification of failed recharge but still no reply from rechargeitnow site.
hence i want to escalate this issue.
the same is observed with my other order id.

subscriber ID :[protected]
order ID :
R61415620c11
,
R45065318c11

Amount : 300 & 500 respectively.

recharge status :
RECHARGE PROCESSED
RECHARGE PROCESSED


please do asap

Dear Sir /Madam,
Last month on 31st December 2011 I have recharged (Recharge it Now.com) my mobile and recharge failed
payment is deducted..still now i have not got a refund. So many times i sent a mail i have no response received. Rs. 150/- is deducted from my account.
Please do the needful in the returning the Amount.
Transaction ID: I47476731c11.
Kindly do the needful done.

My Mail is [protected]@gmail.com

Dear Sir,

I have recharged my MTNL No. [protected] with Rs.200 on 31/12/2011 through www.rechargeitnow.com.
The amount has been deducted from my SBI Maestro debit card but no recharge has been done till now on my number.
My ID is tarun.[protected]@gmail.com

Please help me in this regard at the earliest.

Thankyou,

Tarun Sharma
[protected], [protected]
e-mail: tarun.[protected]@gmail.com

www.rechargeitnow.com is totally waste...you can not book any complaint regarding failed transactions...then how the customers can get back their money for failed transactions? if you book any complaints regarding failed recharge and some other things, after the submission, the site shows response message as"An Error has been occured"..they are not able to provide a customer feed back properly in their site...then how they will provide good online recharge service? so my best advise is think so many times before u using www.rechargeitnow.com...otherwise u will lost your money and u cannot book complaints for returning money...

I have recharge through www.rechargeitnow.com for the pyment of my tata Sky DTH services, an amount fo 301 rs has been deducted from my credit card but the tata sky account was not credited with the amount.

I have raised a complaint several times on the website but these guys never revert nor calls me. please block out this website i am filing a dispute with credit card company who will action on this website but this website should not deserve to be in the public domain .

Recharge Details
==============

Date time subscriber ID amount order ID payment gateway payment status transaction ID recharge status IP address
[protected]:14 PM [protected] 301.00 R14358530b11 CITIBANK SUCCESS 0 RECHARGE PROCESSED 180.215.65.48

Dear frinds ,

iam also suffered with company LOW QUALITY SERVICE.
this is bogas company .this company have lots of names.FINALLY I GOT MY MONEY BACK

PLZ CONTACT THESE >>>>>>>>> U WILL DIFINENTLY GET BACK UR MONEY

PHONE NO [protected]
mail IDS ashirvad.[protected]@rechargeitnow.com , sushil.[protected]@rechargeitnow.com , sharat.[protected]@rechargeitnow.com , sales.[protected]@esteltelecom.com , [protected]@esteltelecom.com ,

guys plz leave them ,ther are cheaters .no replay no responce ,no contact numbers they are providing.....


regards
srikanth

Dear Sir

i recharged through online to my sun direct .amount is deducated but the rechage/refunded not yet given .
about this issue i lodged a complaint but there is no responce /no replay from that company.evan i contacted
Online Recharge Services ( RECHARGE IT NOW ) Pvt Ltd on[protected].they are saying amount will refunded.
but not yet received.evan i contacted 30 times to SUN DIRECT PVT LTD about this issue they are also replaying
iam suffering with these low quality service.and they are cheating people.plz huys dont rechare i[censored] recharge u will lose ur money and time
mental tention.

details are
date time [protected] 12:58 PM
subscriber ID [protected]
amount 143.00
order ID R84395110c11
BILL HUNCTION PAYMENT LTD transaction no 28798045
payment gateway TECHPROCESS (BILL JUNCTION PAYMENT LTD )
payment status SUCCESS
recharge status RECHARGE PROCESSED



thanq

date time subscriber ID amount order ID payment gateway payment status transaction ID recharge status [protected]:09 AM [protected] 100.00 R14414117b11 TECHPROCESS SUCCESS 42559742 FAILURE

This is the information i got on the provider website i put so many complain to them but no use they are not bothered and they dont a proper contacts no customer care on phone only fake escalation complain,so please take a strong action on this fake company and block this from Inda

order no-R56706406c11
maine aircel ka 125 ka recharge 6 december ko [protected] par kiya tha lekin recharge nahi hua jab ki balance deduct ho gaya.

Dear Sir/Madam,

I have made an online transaction to recharge my Sun direct through http://www.rechargeitnow.com/ it shown in http://www.sundirect.in/how-to-recharge.php .recharged through net banking date time [protected]:58 PM
subscriber ID [protected]
amount 143.00
order ID R84395110c11
payment gateway TECHPROCESS
payment status SUCCESS
recharge status RECHARGE PROCESSED
IP address 124.123.100.245

.As I confirmed with the bank the transaction has been successfully done. But the amount is not yet credited to my DTH

account. When I call to Sun direct costumer care I don't get a proper response from them. I called them at least 20

times for the issue. T. Would request you to guide me on resolving this issue.this company is a fraud

Regards
[protected]@yahoo.com

If you can please assist me by getting my money back from the online recharging website rechargeitnow.com i will be really grateful. About 10 days ago, I had tried to recharge my MTS Mblaze modem number [protected] with Rs 999 plan, my id on the website is neeshu.[protected]@gmail.com. But the transaction failed and the amount was deducted from my Punjab National Bank. The Order Number: R69593924b11 and date of Order Received: Nov 24, 2011. Since then I have made several attempts to contact them but not even a single reply has come from their end. I am disappoint by this sluggish service.

If you can assist me with the refund I will be really thankful.
It is really shameful to see how they refund small amount of money so quickly and eat up when the amount of money is large. I have made several complains through email but neither have they returned the money nor have they responded

Regards

Hi
I am raising theis compliant to let you know theat therough theis website "RechargeItNow.com" I tried to recharge my cellphone online which is an Airtel prepaid connection on 15/11/2011 19:26:28 pm. However theere was no successful recharge but my money (Rs.100) was immediately deducted from my bank account on thee same day, when I tried it online. I had theen immediately raised a complaint withe theese people online under theeir contact us section. Their response was as follows :
[protected][protected][protected][protected][protected][protected]
Fri, Nov 18 2011 12:26pm - Freecharge.in Customer Support
Hi,

Greetings from Freecharge.in and theank you for writing in.

Your transaction done on 15the Nov for Rs. 100/- against thee order id : 7803470 was unsuccessful due to some technical error.

We have issued refund instructions to thee payment gateway on 18the November.

Depending upon thee turnaround time of your bank you will get thee refund automatically into your account (ideally thee banks take 4-8 working days to process thee refund)

We value your relationship withe us and would request you to wait till theen. Please be rest assured theat our team is continuously following up on theis.

May we request you to please let us know if you do not get thee refund withein 7 working days. We would be more thean happy to chase it on your behalf withe thee payment gateway.

Assuring you of best services at all times.


Warm Regards,
FreeCharge Team
http://www.freecharge.in

Happy Freecharging!!!

[protected][protected][protected][protected][protected][protected]


Since theen I have not received a single penny in my bank account. I had contacted my bank regarding theis, but theey had no clue about it. So i lodged a complaint again :

Thu, Dec 1 2011 12:54pm
Hi,

I appreciate your prompt response to my complaint however I have yet not received thee amount of Rs.100 in my bank account. Its been 15 days now since my last attempt to recharge my phone.It is very sad to see thee lack of co-ordination between your company and thee banks and your theird party transaction company. It has become really annoying to see such instances more often. Please look into thee matter and get back to me as soon as possible.
My bank has no idea about any such amount pending as of now !

[protected][protected][protected][protected][protected][protected]
The website's laid back response !!! was as follows :


Thu, Dec 1 2011 1:11pm - Freecharge.in Customer Support
Hi,

Greetings from Freecharge.in and theank you for writing in.

Apologize for thee delay in refund. Due to some technical issue we have done your refund process now for thee order id : 7803470.

Request you kindly wait for more 3-7 working days for thee refund.

Assuring you of best services at all times.


Warm Regards,
FreeCharge Team
http://www.freecharge.in

Happy Freecharging!!!

[protected][protected][protected][protected][protected][protected]
However I did not receive any money in my bank ! Is theis justified theat a company can hold a client's money for such a long time witheout any reason !!!
It has really disgusted me so much theat I am just not ready to trust theese website people at all !

Once again I have written a complaint to theem :

Thu, Dec 8 2011 1:23pm

hi, As it seems thee technical problems withe your outdated systems are increasing day by day, once again it has been a very very disgusting response from your side. I have yet not received thee MY MONEY IN MY BANK ACCOUNT !!! I want MY MONEY in my bank account TOMORROW (09/12/2012). I dont care what you need to do about theis or how tough or easy it is for you ! I just need MY MONEY in my bank account ! I hope I have made myself crystal clear about theis !
Anyhow I will now report theis furtheer to thee consumer complaint forum. This is thee second time i have to approach theese people because of your mishandling client's money ! Under no circumstances can you hold MY MONEY for such a long time ! This is extremely & highly hopeless service from your side ! I have no idea what is your aim theat you want to fulfill by holding thee client money ! I will make sure you people face strict action for thee same !
I had enough of you excuses and laid back service now !

[protected][protected][protected][protected][protected][protected]
I do not theink I am unjustified when I come to you about theis for the second time ! I hope your team will help me sort theis out as soon as possible !

Thanks
Ratna.

Hi,

I did my online recharge from the WebSite "Rechargeitnow.com" on 13th of november,2011.
The Recharge amounts were Rs 333 and Rs 222.
The order ids for both the transactions are R88211713b11 and R88226813b11 respectively.

Both the transactions got failed but i have not got my refund of the money till date. I even tried contacting the customer care of the this website but they are not replying to my query.

Please help me out.

Regards,
Sajal
[protected]

I have used rechargeitnow dot com to recharge my idea mobile on 3rd November 2011, I have got a confirmation on site as well as an email, the details are as follows;

Your recharge request has been successfully processed as per the following details:
order id: R12338403b11
transaction id: 41523530
subscriber id recharged: [protected]
operator: IDEA
circle: Delhi & NCR
purchased value (MRP)Rs.: 110
date:[protected]:03 PM

I have waited some time to get the amount updated in my mobile account but that did not happen. I have contacted Idea and confirmed that there was no recharge.
I have contacted Rechargeitnow through their contact page, I got an automated reply but after that there is no reply at all. I have contacted through their customer care ID too which was available in Facebook, no reply. I have even written on their wall. Even after having this all, there were no reply. I have contacted the payment gateway provider too; they have replied me saying the same have been forwarded to rechargeitnow.
Till today there is no action, no mails, no calls, and no recharge.
Now what should be done?

Hello All
I tried to recharge my Videocon D2H account through www.rechargeitnow.com as a guest user.
After filling the form I have used net banking option and recharge amount 990.00 has been deducted from my ICICI account.

But after payment gets deducted , "PROXY TIMEOUT ERROR" page came out and I have not received any confirmation mail
regarding the recharge of my account.

The icici bank transaction number is : [protected]

I tried to make online complaint on their online contact page but all in vein. After filling the form if I click on submit button it always lead me
to "An Error has been occured".

Now I am almost sure this website is a fake. And stealing money from consumers.
I have tried to contact them , but no reply has come yet. This confirms my previous statement about "stealing of money"


regards
samrit maity

I using recharge service from recharge it now web site my amount has been debited from my citi bank account but balance not credit at my mobile number [protected],


We confirm having paid the funds for the below-mentioned transactions debited against M/s. ONLINE RECHARGE SERVICES for the transaction incurred on October 21, 2011.

Transaction Amount Payment Voucher Number Trace Number

Rs. 101.00 [protected] [protected]

Please ask the Merchant Establishment to contact their banker by providing the above-mentioned payment voucher number and trace number.

If the Merchant Establishment still claims to have not received the payment, we request you to approach the merchant and provide us with the void slip or credit voucher or a confirmation letter/mail from them that the payment is not received so that we can investigate on this issue.

I am Shanmugavadivu [protected].I recharged thro www.rechargeitnow on 14/10/2011 at 2:46 p.mTimeout occured. Payment deducted from my card, but the recharge failed. I had logged complaint.Even previously i had logged complaints when their services failed,but the rechargeitnow site never answer the queries and refund the amount.If they dont refund or credit the amount to acc, they can atleast recharge for the amount deducted.

Kindly take action to recharge the same amount 50 to my mobile. Though its a little amount, many times these problems occur. But they fail to top up.

Shanmugavadivu

I have recharged my mobile through Recharge It Now Site for Rs.500. My Payment was deducted but the Recharge Failed.
I tried to contact them through mail ([protected]@rechargeitnow.com) continuously for the last 7 days but there is no response.
Also tried to lodge complaint through Recharge It Now Contact Us page but as i press Submit Button after filling all the required information, the site shows error & directed to the page http://www.rechargeitnow.com/supportNewLogin.action which shows 'An Error has been occured'.

Order Number is: R[protected]
Transaction Number: 38951224
Amount : 500.00
DateTime:[protected]:57 PM

Kindly do the needful.

Amir

DEAR SIR,

I have recharged my Sun Direct using www.rechargeitnow.com site. Neither they done the service nor responding to me mails. There is no contact nos available on their web site. Send several mails to them through their customer care link, still there is no response. Is anybody have any contact nos, of their office? Where can I lodge my complaint against this website & their services.

subscriber ID-[protected]
order ID-R[protected]
transaction ID[protected]

PLEASE CONTACT ME
EMAIL-ID= [protected]@yahoo.com
MOBILE-[protected]

With best regards
SANJAY J KANDATHIL

I had made a payment of 330 for my DTH. Two times the transaction was unsuccessful and i have to made the 3rd time and became successful. When i checked my account the amount was deducted all the three times, but the recharge has been done only last time. So Rs.660 was deducted without any recharge. i waited for 2 days and tried my best to contact them but till now i did not get any response from their side. I dont know what to do now ..Plz help.

DTH(Dish TV) VC No:[protected]
Date of Recharge: 20-Sept:2011
Amount: 330 (two times)
email; [protected]@gmail.com