| Address: | Vadodara, Gujarat, 390011 |
Self tushar patel mob:[protected] baroda.
I am very glad to say reconnect is one of my life 39 years very worst service provider even manager level person will not able to resolve a problem
I log a complain in february 24th -2018 and asking for enginner for service my working condition ac
Engineer come on 5th march-2018 and he checked ac and reply ac is not working and i am doing only service like cleaning ac (It’s a sweeper job) then i log a complain for repairing engineer come and said it’s pcb problem and its not available in our service center it will take 10 days
After tooooomany followup even personally visit res q center (Situated at op road, akshar chowk, baroda, engineer visit on 8th april with new pcb checked and reply very happily now it’s problem with transformer and personally said don’t complain anyone i will visit within two days and resolve the problem today even i ask for engineer and guess replied was wonderful part will be received after one week or 10 days
I said i will complaint to consumer forum and the gentleman reply i don’t care you will go anywhere and complain against me or my company (Res q)
Even after this all story moral is very worst quality product was provided by reconnect
Even engineers was not capable to identify the exact problem
No manners how to talk with customers and no fear of consumer forum, even we buy a product and not in working condition company or representative didn’t care or shame
On phone or personally i agreed to pay service charge even my ac is in warranty period but they don. T care
Very very worst quality service and engineer behavior Was this information helpful? | 
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