Red Bus Complaints & Reviews

The ticket fella clearly sounded and appeared illiterate, getting loud unreasonably. Even though I and my companion kept on one berth, he made us pay 500 rs extra for another berth that we never used during the whole travel.

The driver's cabin was overcrowded throughout; maybe that's why he drove slow cos he was rather busy chatting and laughing. The urinal in there stank awful! Don't know how the passengers placed closed to it survived??

The floor carpet was dirty and smelly.

The space and atmosphere created around the berth could make anybody claustrophobic; no wonder I fell sick!

The stopover for refreshment could've been A LOT better, but the driver chose it according to his class.

The bus's booking website is pretty misleading. They show something else over there and give a total shock later on!

Never riding on a red bus ever again.

I'd strongly demand my wrongly charged money back if possible, please!

Unable to book ticket in between stop of Swargate-Karmala bus from redbus app.

I want to book a ticket for Chilwadi stop which comes in between Swargate to Karmala bus. but I am unable to find the bus if I select these destination. I can direct book for Karmala destination.
so can u please add in between stop while book bus tickets.

Ticket no: TRDR56584480
PNR no: D7K3FFFJ

From Ranchi (Jharkhand) To Gaya (Bihar)

Bus was cancelled but got to know when we reach in Bus stand.
Already requested to refund the ticket amount but refund not given till date.

Dear Red Bus

I am writing to express my mother's extreme dissatisfaction with the Red Bus bus service that she recently experienced. My mother, Sarita Chhetri (42 years old, female), was traveling from Kathmandu to Sarojini Nagar in Delhi on 30 December 2022 at 07:00 AM. When purchasing her ticket, there was no mention that there would be an interchange of buses during her journey with Red Bus. This caused significant...

I supposed to travel banglore on 06/02/2023 at 11pm
So I booked the tickets via red bus on SRS travels. Bus number KA51AB0451.
My boarding point should be Avinashi and got the bus too.
And I wanted to ask my seats and luggage details to driver but he was very very rude and did a physical man handling too.
So I wanted to make a complaint again him.
Here after these problems not happen to another passangers.
So please take immediate action otherwise I ll file police complaint against him.

Today(06.01.2023 11Pm) I have a travel with Coimbatore to banglore so I booked the bus ticket via red bus. Bus name SRS Travels and bus number KA51AB0451. I am approaching the bus driver for the boarding point and luggage details.
He was very rude to answer and did physical man handling also.
I am making the complaint here and need a solid apologies from him.
Or I can raise a police complaint against red bus and SRS travels.

Dear Sir / Madam

Really a bad & worst experience from this Bus Service Staff for Ticket that booked thru Red-Bus with Kalimakal Travels to Chennai from Bangalore for January 2, 2023 – Bus Registration Number : KA-51-AE-6728.

Came to know that I have given a wrong contact number which is my mistake & sincere apology for the same. Actual number [protected] by mistake given [protected] what I remember,...

I'm Satya Ravi from Hyderabad.
On night of 30th dec 2022, I have booked tickets from Tiruvannamalai to Hyderabad on redbus platform.
Due to engine failure, bus was stop at the middle of night around 2.00am. Bus driver told that - from there we need to catch another bus by our own & 100% amount will be refunded with in 2-3 days.

Now that consultant contact persons of om sri tours and travels are not responding to calls & messages.

Redbus team was saying that they have arranged 15% refund only. We can't provide more than that.

As redbus is a trusted platform, we have booked tickets. Now redbus team also not agreeing with the 100%refund.

Consider this issue as serious one & do needful

Regards,

D Satya Ravi.

I was booked ticket to Salem attur . But they get me to the thiruchendoor. No proper explanation. How to I get to Salem now...

MTicket Route: Ratlam to Multai Ticket No: TRDS60134078 Primary Passenger: Rukhmani Soni (64, FEMALE) PNR:[protected] Trip Code: 74677 Travels: M R Travels Departure: 03:50 AM Dec 31, 2022 Seat Numbers: 5
Boarding point: M.R.Travels, Roadways Bus Address: M.R.Travels, Roadways Bus Boarding point contact: [protected] M R Travels Please Note: It is mandatory to follow the travel guidelines of your source and destination state for travel.
Team redBus

I didn't found any services .your provide mobile No no response at the time.bus not receive at bording point discuss with your help desk but he already no response found. Today 3 days complete my amount not receive plz provide my amount.

I booked a ticket for my mother on Saturday ticket details:-
mTicket Route: Ratlam to Multai Ticket No: TRDS60134078 Primary Passenger: Rukhmani Soni (64, FEMALE) PNR:[protected] Trip Code: 74677 Travels: M R Travels Departure: 03:50 AM Dec 31, 2022 Seat Numbers: 5
Boarding point: M.R.Travels, Roadways Bus Address: M.R.Travels, Roadways Bus Boarding point contact: [protected] M R Travels Please Note: It is mandatory to follow the travel guidelines of your source and destination state for travel.
Team redBus

I continue called this number but I did not receive any respond no person call attend. No any information recieve .My mother and me all night stay in Ratlam for Bus pickup but morning 3:50 am no any bus comming in bording point.I call redbus customer care he call MR travels but no person pick up his call also . Customer care promise for cash refund but I have not received any amount I paid 1260 rupies. I didn't get any proper response till date why?

I was trying to book a ticket and money got deducted but booking was not processed again i have tried to book the ticket. I got the booking but the amount was deducted twice. Red bus had deducted the amount twice it's already been debited and it is also reflecting in the bank statement.
So i need the refund now.
Please do the needful.

My bus is 5 hrs late and I connected red bus live 24/7 service and they said they can't help as bus operators are not picking in call .

My bus is 5 hrs late I had a chat with red bus live chat and they are saying we can't help you as the bus operators are not picking in call.

On my trip to Shegaon from Nagpur on 24th Dec 2022 the Gagan travels bus got failed due to leakage of Disel pipe. This issue was sorted on next morning by the mechanic within 30 minutes.
The failure of bus was happened between Kondhali to Karanja (15km away from Karanja) at 12:00am night. Rectification of 30minutes was possible by sending mechanic from Nagpur in just 2 Hrs maximum but the owner not willing to do the same. and the customers get stuck at one place for more then 12Hrs. on highway where no provision of food and all needful things.
On enquiring by redbus executive on next day owner said the bus got repair and all passengers is on board. thus Redbus refused my claim to return the money.
What about customers inconvenience occurred during journey?
What about our further bookings which get disturbed due to this?
What about the time we had wasted due to negligence by redbus and by the owner ?
Redbus should paid me double for the same and get penalized to owner for such act.

Ticket number - TRDQ[protected] passengers travelled one is a Senior citizen and took 10 hours to reach destination

.

On the said date we have booked a ticket in your red bus from Hosur to Chennai on 04.12.2022 at 13.00 Hrs with Ticket No TRCH34918771. We were waiting at Hosur boarding point on time at 13.00 Hrs. We we're waiting at the boarding point for 2 and 1/2 Hours ( upto 3.30 PM) and the due to no lack of communication from red bus or the UST travels we were forced to look for alternative arrangements for our Hosur to Chennai Journey. During our wait more than 2.5 Hours no bus turned up and no information was made available by red bus or UST travels.

After considerable inconvinience and we managed to reach Chennai only at late midnight. Being senior citizens, we went through torcher because of your unfortunate lack of proper bus service.

We request you to refund our ticket amount along with suitable compensation for our discomfort and torture.
In case of your failure to do this, we will be constrained to go to consumer forum and media forum redressal

Dr. V Anandha Moorthy
[protected]
[protected]

On the said date we have booked a ticket in your red bus from Hosur to Chennai on 04.12.2022 at 13.00 Hrs with Ticket No TRCH34918771. We were waiting at Hosur boarding point on time at 13.00 Hrs. We we're waiting at the boarding point for 2 and 1/2 Hours ( upto 3.30 PM) and the due to no lack of communication from red bus or the UST travels we were forced to look for alternative arrangements for our Hosur to Chennai Journey. During our wait more than 2.5 Hours no bus turned up and no information was made available by red bus or UST travels.

After considerable inconvinience and we managed to reach Chennai only at late midnight. Being senior citizens, we went through torcher because of your unfortunate lack of proper bus service.

We request you to refund our ticket amount along with suitable compensation for our discomfort and torture.
In case of your failure to do this, we will be constrained to go to consumer forum and media forum redressal

Dr. V Anandha Moorthy
[protected]
[protected]

Ticket Number: TRCZ39895168
Tickets worth Rs1800 were sold to me for Rs3988. Pls refund Es2188 asap.

I booked a ticket from pondicherry to hyderabad i want to cancel by ticket because i kept ae wrong date total amount 15000 there is no refund option there and also cancel option also not there please give me some solution