Red Bus Complaints & Reviews

I booked tickets for goa to hyderabad on 2may2016. Pnr no[protected] @rs 1000*5=5000+300 (Taxes). On the date of journey 11may2016 suddenly the travels agency changed the bus sleeper coach to semisleeper bus. They promised me pay back for difference amount. At time of day redbus.In showed me the price @rs 750/-. But they paid me rs 750/-. I actually my return amount is rs 1250+300/-because of their fault. I faced so many problems in...

Hi,
Ticket no: tj[protected]
Pnr no: ts-rb28707044xju/351483/tenkasi to bng

Yesterday i am waiting for royal travel madurai. Booking message give to travel person. He told waiting sir bus 30 minits late. I am waiting for 11:30pm again ask travel person he told bus for waiting 5 minit in kalavasal your go to cach auto (Travel to kalavasal 9 km). Travels not given bus number. He ask fully funny answer (Travel person...

Hi,

I have booked 2 tickets for ac bus from kolkata to bhubaneswar (Tran ids tj[protected], tj[protected]). Once i boarded the bus, after 30 minutes of travel, the ac as well as fan of the bus became non functional. After complaining to the staff, they tried something for nothing for an hour, and they told it can't be fixed, and told us to adjust. Also the staff didn't open the window after repeated complaints when we told it's...

Hi,

Sanjaya here. I bookked my seat thought redbus from banagalore to belgaum on 6th night with sri balaji tourist. My ticket number is tj[protected].

My boarding time was 10:30pm from govardhan theatre, yashawantpur.
I tried to call balaji on the no given.[protected] at 11 pm asking for where is the bus. But the reply was it will come in 10 min. I used to call every 10 min, that balaji guy used say after...

The buses that are enlisted here do not have adequate information.Some of them are not in a very good condition.Those must be put off from the list.Traveller safety must be their concern too.Bus policies are not clear and redbus does not take liability if the bus malfunctions, making refund a difficult process.Women also feel unsafe because no background investigation is done about bus drivers and helpers .
Do verify before enlisting...

Hi,
i have booked a ticket on Red bus app from my Iphone. the ticket is from Anakapalli to Hyderabad on May 2nd 2016. the time shown at the time of booking is 7:40 PM.
But after booking the journey time changed to 9:40PM. because of that, my complete journey got shifted by 3 hours.
actually time i thought to reach hyderabad is 6:40 AM next day.
but i actuallly reached by 10 AM.
because of that i have reached...

Tickets for three members has been done for journey on[protected] from thiruvarur to chennai vide ticketno.Tj5c85255588 and the pnr no.84cjk5u in universal travels and the departure time is 10.50pm at thiruvarur. The seat numbers are b5, b6 and 6. On[protected] i got a phone call from [protected] saying that the bus will not be operated due to technical reasons.

Since, i have not travelled due to cancellation of the trip by the...

I have had a nightmare wid redbus... It's bull... I had booked a ticket online frm chn to blore for nyte 11.45 pm n i get a msg for mrng 11.45 am... N i evn got d msg late.. I tried calling red bus they said it mite be technical issue and we cannot cancel d ticket pls contact sangita travels... Worst behaviour d guy spokr to me so eudely saying we cannot shift ur ticket to nyte bus... We can't do nythng u talk to red bus... Very...

I'm traveling in an AC bus from Ajmer to Jaipur. The condition of this AC bus is even worse than a local bus. The bus operator is stopping the bus at rural areas every now and then, and has overloaded the bus with dirty crowd for 50-50 Rs. There is so much commotion that we are unable to breathe. On top of that, when we told the bus conductor what you are doing, he started using bad language in front of the other passengers, and said 'do...

Very poor response & late arrival approx 3 hrs
Booked ticket for Bharuch from Pune & boarding station at Somatane Phata near Toll Plaza & boatding time as per confirmation at 11.20 PM on 29.04.2016. Still I am wIting & it's 1.20 AM of 30.04.2016. No bus arrived from respective agency (Mahavat Travels) under Red bus. Very tensed as going for important meeting & also losing valuable personal time. Asking for assistance & compensation...

We booked our ticket from Haridwar to Delhi for 24th April, 11a.m. We were asked to reach to a boarding point near Gurudwara. We reached there well before time and waited for the bus, but after half an hour of waiting we got to know from a person there that our bus was cancelled. We didn't even have the contact no. of driver mentioned in our ticket. We enquired here and there and got a number of the conductor of that bus. When we called,...

I am Chandrasekhar. I have booked ticket to travel Bangalore to Visakhapatnam on April 16, 2016 on VRL Travels Volvo A/C Axle Semi Sleeper, Ticket no: TJ[protected]. But in journey, after crossing around 70 kms from Bangalore, in mid forest, driver stopped bus, stating as bus has brake down. While contacting VRL travels manager, he simple rejected to arrange alternate bus, even not arranged transportation to nearest town. At that time SRS...

For normal days omni bus charged rs.400 to 700 for tickets from madurai to chennai. But this is a festival time... They know very well... So they charged upto rs. 2000 per tickets... So public's are affected for price increasing... Plz check the online pries... They are selling tickets three times of normal tickets... Consider my request and take action as soon as possible...

Name : redbus

Web: https://www....

I booked in Sribalaji tourist today from bangalore to chennai at 10:45 PM from bellandur Some one called from [protected] and informed the bus is cancelled.
I tried to reach the contact number given in the ticket - [protected].
This does not belong to Sri balaji tourist and the person told he is from muskan travel who attended the call gave me another number to reach which is a woman's number [protected].

I got...

I have booked a bus ticket from Blr to haripad on 29th march and money got deducted. But ticket was not booked.I still have not received the refund and I have been following up on the same from that moment .but not getting proper response at all


Lakshmy.S
[protected]...

I had booked two tickets in shatabdi ac from Lucknow to varanasi on 18 for 19 april.I didn't get any information earlier from your side regarding cancellation of bus.when we reached there then we come to know about the bus being cancelled.we had no choice left after.but this doesn't end here, after cancellation the total amount was not refunded.it would have been true if I myself would have cancelled the ticket but it was bus which get cancelled...

I have made payment in red bus through payumoney. I had received the mail from red bus regarding payment received and not tickets not booked. I was informed that "Your refund for previous transaction has been initiated already." but i have not received any intimation from red bus regarding refund status. Payumoney payment ID[protected] and Merchant Order ID: 72471906....

Dear Sir / Madam,

i have booked 2 tickets from Ajmer to Delhi on 16th Apr 2016 by red bus . according to my pick up timing from bhola travels by pass ajmer was 6:45 pm but I was reached before 4:35pm at pick up point . I am really very disappointed with your services because till 7:30 pm I did not received any call from travel agency and no information shared by bhola travels . post that I was dialed red bus customer care...

I am daily passenger for aya nagar to badarpur border. The bus frequency is very low. While passengers are big in count.
From 12 noon to 4 pm and 8:30 to late night, there is no service in this route. On ask of timing of departure driver said is after an hour and it is very rudely. Many of the passenger are ill-literate so they just walk to the metro for break journey. Which is not only costly and also inconvenient.
I would...

Hello ..

On 17 th July : I was booking tickets from Bangalore to shirdi for 19 th of March 2016, with vrl bus Ac sleeper, through redbus between 9am to 10am, I selected 19 th proceeded with booking while I reached the payment page, I used first time user code and the RBAPP100, and the page got refreshed and Since it s my first time thought because of the code used the page refreshed and proceeded with it and finished the payment...