Red Taxi — Complaint- service is not satisfied

Dear sir / madam,

I raised my complaint on last Thursday (16.03.23) releated to traveling location and traveling fee. Still I didn't get any solution from your side.

Complaint no refer below sms received from your end.

Dear Customer, Your complaint has been registered successfully with ID COMCR[protected]. Our representative will get back to you in 24 working hours.
-RedTaxi

I book traveling from Sulur KMCH to nachipalayam (kanyeyampalayam to tirupur road). But your call center guy was booked to sulur to Coimbatore nachipalayam. But cab driver was dropped at my designation. Driver was not close the trip and my passenger was waiting for 30min at night time. After the discussion with your call center guy and Driver and my self only the trip is closed at the time around 9.50pm. and amount is invoiced for Rs1400. (During the booking your persons was told aound Rs900 since this location is out of city).
Why your drive was start the trip with this confusion, why the driver was not calling to me. Still that cab driver is calling to me for reaming amount closing of Rs500.

I'm totally un ststisfied with your service and your support. I need solution from your side shortly.

Ramkumar
[protected]
[protected]