[Resolved]  Redbus — Amount deducted, but ticket not booked.. Refund of ticket amount

Address:600093
Website:www.redbus.in

This is dileepkumar, and i has booked ticket from chennai to kovilpatti on 10th nov 2016 at 9:18 pm of tippu sultan travels of redbus. I got following message
"dear parameshwaran,
We're sorry! Your ticket could not be booked due to technical glitches. Please not we have received your payment, you need not pay again. Our representative will call you in next 15 minutes to confirm the booking.

You can use the reference number reg. No.[protected] when you communicate with us."

I had booked ticket for my friend.

Parameshwaran

Refund my amount as soon as possible.

My cell no is [protected].
Kindly refund the amount immediately.
My e-mail is [protected]@gmail.com

Actually booked email id: t. [protected]@gmail.com
Mobile : [protected]
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Dec 24, 2016
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2016
Red Bus Customer Care's response
Hi Dileep,

Greetings from redbus!!

We are sorry for the distress, we have initiated the refund back to your source on 18th November. It will be reflecting within 7 bank working days.

Feel free to reach us at [protected]@redbus.in for any further assistance.

regards,
redBus Team.
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