[Resolved] Redbus — amount deducted but ticket not given | |
I've booked a ticket on 7 aug with kerala lines from bangalore to pala but once the card details were submitted amount were deducted from the account but ticket was not issued to mail or reg mobile number.. Please fix this problem as soon as possible.. My number is [protected].. Ticket amount costing rs. 1260 was deducted immediately from union bank of india for the seat reserved i1 but no tickets been issued.. I contacted the bus operator (Kerala lines) but they said that no tickets been booked.. Kindly refund the amount as early as possible.. Transaction details listed below
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Oct 2, 2019 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Aug 27, 2019 Red Bus Customer Care's response Hi Athul, Greetings from redBus! We are sorry that your transaction[protected] was not successful due to some rare technical glitches. The refund of your transaction Rs 1260 was processed from our end on 7th August 2019 to the original payment source and the bank ARN number for the same is[protected]. Please check with your bank if you have not received the refund yet. Thank you! Regards, Team redBus. | |
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