[Resolved] Redbus — amount not refund

[Resolved] Redbus — amount not refund

U unitedyashi from Mumbai, Maharashtra

On 21th april i was trying to book bus ticket from allahabd to kanpur. After paying ticket amount rs 1683/- it was suddenly showing some error. Ticket was not booked on red bus app and three times transaction failes but amount is deducted from my account. I already contact to customers care team many. Times. Every time i got same rply as within 24 hours i got only feedback mail for customer care service. Kindly take the appropriate action to refund the amount and oblige. Plz refund my amount as soon as possible. Refund amount 1683/_ Name_ Akshay srivastava Mobile num [protected] [protected] Was this information helpful? No (0) Yes (0)
May 2, 2019 Complaint marked as Resolved Email address - [email protected] Mobile num_ 8081045042 Plss refund the amount in my account as soon as possible Red Bus customer support has been notified about the posted complaint. Verified Support May 04, 2019 Red Bus Customer Care's response Hi Unitedyashi, Greetings from redBus! We are sorry for the trouble caused. The refund of 2 of your failed transactions[protected] &[protected] Rs 561 & Rs 561 was refunded from our end on 21st April 2019. The bank ARN numbers dor the same is 75120339112000265755797 & 75120339112000265770499 respectively. Please check with your bank with the given ARN numbers if you have not received the refund yet. The refund of your another failed transaction[protected] Rs 561 is credited to your redBus wallet as you have opted the refund to the wallet. This amount cannot be transferred to your bank account. This amount has no validity and no conditions to use. Hope this is clear. For any other questions please write to us at https://www.redbus.in/info/redcare. Regards, Team redBus.
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khousik cg

from Mumbai, Maharashtra

Redbus — redbus ticket booking payment via google pay app .payment is successful but ticket not booked

Plz refund my amount

Amaan Gazi Khan

from Behror, Rajasthan

I had booked bus ticket from kota to Bikaner, ticket number TN5S5594393. Boarding date today and I am cancelling this ticket but no support from customer care of red bus. All customer care number of red bus is not working. It is requested to refund my amount. Phone no [protected]