[Resolved] Redbus — amount not refunded | |
Dear redbus team, On 20.04.18 i booked ticket for nellore to rajamundry, you charged as 599rs. Which is your team has given ticket number :tm5n94916548 & per number :ts[protected]ycwb/141439/kvr-222a, After so many calls and your people not responded wel, and given wrong numbers, at last recived cancellation messages from your operator named kvr tours and travels, Well till now i am recived my amount as refund, already i contacted with your customer care via phone call and by wht's up, iam very much disappointed with your services, here by iam asking ఈ want my money back as refund immediately, Or i will go to further actions Was this information helpful? | |
Jun 11, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Apr 25, 2018 Updated by Ramakrishna Vadaparthi Here by Iam mentioning redBus ticket for further reference. Verified Support Apr 27, 2018 Red Bus Customer Care's response Hi Ramakrishna, Greetings from redBus!!! Complaint reference number: 3760544 We sincerely apologize for the inconvenience caused. We have escalated the complaint to our relevant team and the same may take 1-2 business days for us to receive an update. Rest assured, we shall share an update as soon as possible. We request your co-operation in this regard. Regards, Team redBus Verified Support Jun 27, 2018 Red Bus Customer Care's response Dear Customer, Greetings from redBus! Ticket id: TM5N94916548 I understand that the poor experience during your journey would have caused an inconvenience to you, and I am truly sorry. We’ll work harder to educate bus operators on providing hassle free, quality service in the future. In hopes of compensating for the inconvenience caused to you, we are refunding your ticket amount. The refund for your ticket has been initiated from our end on 3rd May 2018. Basis the policy of your bank, the amount should reflect in your account within 7 business days. The refund will be in the name of IBIBO Group Pvt. Ltd. PO Number:[protected] Refunded Amount: Rs. 224/- And Rs.375/- to your redbus wallet account. Once again, I thank you for choosing redBus and hope you accept my sincerest apologies. Have a great day! Regards Team redBus | |
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still i haven't receive any single update from your side, , today is 2/05/18 since how long i need to ask you to refund my money, either you can resolve or not ?? at least give a clarity i will handle this,
since so long i have been connected with your services so that, am waited till date but you people are not taking any action..i wants to take it into consumer forum.