[Resolved] Redbus — booked 3 bus tickets.. and bus is not arrived.

Mayur Suryawanshi Live

Address:

Pune, Pune, Maharashtra

Booked 3 bus tickets from pune to latur for 3rd march 2019. And bus has to be arrive at 7: 30 am. But bus is not arrived till 9: 30 am. We want our money back that is 1830 rs... Very bad service.. I called each and every bus operator whose no. Is given by the redbus. But bus is not arrived... We want our money back otherwise we will file 3 cases against redbus... And will promote a very bad feedback on every social site... That is fb, insta, what's app, messenger, youtube, hike, google websites... We want solution today only... Otherwise we guys will file and promote bad feedback from tomorrow...!!!

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Apr 4, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2019

Red Bus Customer Care's response Dear Customer,

Greetings from all o[censored]s, here at redBus!

Thank you for reaching out to us regarding the refund for your ticket no. TN3M17027513.

As per your complaint, the bus booked by you was delayed. We understand that this experience would have caused an inconvenience to you, and I am truly sorry.

However, I regret to inform you that we are unable to refund this amount. Your understanding in this matter is appreciated.

We would be happy to answer any other questions you may have or help you with your future travel bookings.

Once again, I thank you for choosing redBus and hope you accept my sincerest apologies.

Have a great day!

With thanks,
Team redBus