[Resolved] Redbus — booked bus from ahmedabad to amreli on 17 jan 2019 10:15pm but no bus in that day

sojitra sudhir

from Jamnagar, Gujarat

Address:

Ahmedabad, Gujarat

I book bus through redbus but there is no bus. I can't get call back from redbus executive as he promised me to call regarding my boarding point issue.
I called 4 time to redbus for my bus number details but i can't get bus no and contact no of bus operator. Every time your representative put call hold for long time and wasting my money and time. Finally can't get bus for my journey. Due to this i had to pay penalty to party as i can't reach to my destination due to redbus. I will do consumer complaint against redbus if can't get any solution i will report to newz reporter regarding fraud caused by redbus. And also file police complains against this.

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Mar 1, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2019

Red Bus Customer Care's response Dear Customer,

Greetings from redBus!!

We are sorry to hear about your poor experience and regret the inconvenience caused. Kindly share the ticket id with us and we will look into it.

Awaiting for your revert.

Thanks,
Team redBus

Jan 20, 2019

Updated by sojitra sudhir TN[protected]