[Resolved] Redbus — bus breakdown | seabird tours & travels | |||||
This is with the ticket reference number tmbu78609400 booked from bangalore to chennai, bus got breakdown at krishnagiri there was no alternative bus we had stranded on the hole night in highway with mosquito and cold, after having conversation with redbus support team they are giving only 50% of the booking amount, although i had lost my connecting train through this wonderful bus operator seabird. Worst support to customers, it's very unfair and unjustice to the customer there is no compensation to customers then why do we need to book from redbus? Was this information helpful? | |||||
Dec 12, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Nov 02, 2018 Red Bus Customer Care's response Dear Praveen, Greetings from all o[censored]s, here at redBus! Thank you for reaching out to us regarding the refund for your ticket number TMBU78609400. I understand that the bus broke down and the poor experience during your journey would have caused an inconvenience to you and I am truly sorry. We’ll work harder to educate bus operators on providing hassle free quality service in the future. In hopes of compensating for the inconvenience caused to you, we are refunding your ticket amount partially. The refund for your ticket has been initiated from our end on 2nd November 2018. Basis the policy of your bank, the amount should reflect in your account within 7 business days. The refund will be in the name of IBIBO Group Pvt. Ltd. PO Number:[protected] Refunded Amount: Rs.368/- Once again, I thank you for choosing redBus and hope you accept my sincerest apologies. Have a great day! With thanks, Team redBus | |||||
 2 Comments | |||||
Comments
Not getting refund money, i had booked 3 nos tickets from bhopal to sagar
nilkamai65's reply, Oct 28, 2018
i had booked 3 nos tickets from bhopal to sagar at 9th oct tickets are not con firmed but money are allready has gone from my sbi a/c, but money is not diposit of my a/c till now.
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i tried cancelling this ticket TMBR90398044, immediately after 5 minutes, but could not cancel, redbus asked me to contact travel office mahasagar,
mahasagar travel person asked me to contact rebus, again i called redbus, then they said ticket can not be cancelled.