[Resolved] Redbus — Bus Cancelled by Operator & Refund not done

Kantesh Jain

Aug 31, 2026

Address: MAKEMYTRIP (INDIA) LIMITED Indiqube Leela Galleria, 5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No: 74,

Website: www.redbus.in

I booked tickets of 5 persons for journey on 7 June 2026 in Patil Tours Bus for travelling from Bhusaval To Ahmedabad.
The Bus was cancelled by bus operator and at the time of departure no one onform me about it. I filled complaint in Redbus app then I received a message from red bus stating that refund has been initiated and will be credited to your account within 5-7 days.
So far, the amount has not been credited into my account,
Hence, I request you to look into the matter and do the needful at the earliest.
Regards,
Kantesh Jain

Was this information helpful?

No (0)

Yes (0)

Oct 11, 2026

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2026

Red Bus Customer Care's response Hi Kantesh,

Greetings from redBus Team!

We are checking on your concern, and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.