[Resolved] Redbus — Bus operator cancelled their bus

rmc260

Address:

VILL POST INAYAT NAGAR AYODHYA

My name is raj kumar i booked a bus ticket from faizabad to delhi through redbus.in website on 06th august 2020 my ticket no. Is tp[protected] and mail id [protected]@gmail.com. But the bus (Unique tour and travels)
Can't arrived the boardind point. We wait 5hours but no response from bus operator and their mob phone swich off. Unfortunately we back to my home. We try many times to contact him but no response. And we have paid ticket fare 1627/- rs.
So i want to refund my money from redbus company to my account.
Thanks
My contact no.[protected]

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Aug 7, 2021

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2020

Red Bus Customer Care's response Hi Raj,

Greetings from redBus!

As discussed on the call, apologise for inconvienence caused due to bus cancellation. We have processed the full refund today. This should reflect in 5-7 business days to your source account.

If you do not receive this amount within the expected time, please reach your bank to know the status of your refund, from the customer care team of your bank.

In future if you need any assistance regarding your travel you can feel free to connect with us at [protected]@redbus.in

I do hope this solution made you happy.

Take Care,
Team redBus