Redbus — Bus or red bus ditched

Address:	411036
Website:	Redbus.com

My friend belinda booked a bus for me from pune to hubli
Here is the bus details

- redbus mticket -
Pune to hubli
Tj[protected]
Agb9ppo7
Sharma transports
11:30 pm jul 4, 2016
L28
Rs.1014
—
Wargate
Opp swargate bus stand swargate
Swargate ; natraj travels opp swargate bus stand shukravar pet swargate pune. ph no ;[protected]/2
[protected]
—
Thanks for using redbus. please present this mticket at the time of boarding.
Redbus helpline:
[protected]
T&c apply

Driver called me on 11:15 said he was leaving i told him there is still time for me to board the bus then he asked me to come at katraj which is the next stop and from there will leave at 12:30 i said ok, i was at katraj at 12:20 and i am trying the driver number is switched off, when i called red bus the guy said he will calm the driver and arrange for my transport in the very next bus and it might take around half an hour so i waited but after waiting for more then 45 minutes, i called back again the other said to manage it by my own i the middle of the night around 2:15 am this was the worst thing ever happened i just paid around 450 bucks to the taxi driver to drop me at katraj as per the drivers words, my friend told me about this red bus if not i would have never taken it, i received a call on the other day from some guy from sharma transport he just asked me did you board the bus i said no he said he will co tact me but no sign, no to enquire i called up red bus they said they have sent some number on my friends gmail address that is [protected]@gmail.com she has lost the password for it and i am asking the guy is there any other way he straightaway denied this is rubbish service i need ans.