Redbus — Bus was canceled by operator request to refund the amount

Address: Cherlapally, Hyderabad, Telangana state, India

I booked a ticket on 29-05-26 for journey on 30-05-26 from Bhubaneswar to Hyderabad by Royal express 4pm from Baramunda bus location - 3 sleeper tickets wide Ticket. No. TV6U36080144, PNR.No 15998YU, but buss was canceled by operator, and we need to have refund the total amount, my UPI transaction ID No.[protected], could you please refund the amount as quick as possible, and I booked through Red bus app I forgot the enter phone number and mail id at the time of ticket booking. I think the above given information is sufficient, if any further information require, please mail me [protected]@gmail.com or [protected] my WhatsApp number.
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Red Bus customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2026
Red Bus Customer Care's response
Hi,

Greetings from redBus Team!

We are checking on your concern and we will get back to you soon with updates.

Please allow us some time.

Thank you
Team redBus!

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
 
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