[Resolved] Redbus — Bus was cancelled and not informed to us due to that we have to face loss | |
Booked two tickets using redbus on ksa travels, for travel on june 5, 2017 From our place to boarding place 20 km we have traveled in auto. When we reached the boarding place, they are informing us that bus has been cancelled. From boarding place to destination place is around 650 km And there is no bus seat was there that day. We have traveled back to our home and took next day leave and travelled in another No arrangement where made for us due to that, we have to face lose of rs 1000 for auto and rs 2000 for salary +booked two ticket worth rs 1600 the next day. We want compensation for this negligence caused us a big amount of money We have raised a complaint on redbus Complaint id :1213840 Ticket number:tk6u88249626 Was this information helpful? | |
Jul 11, 2017 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Jun 09, 2017 Red Bus Customer Care's response Hi Sivakumar, Greetings from Redbus!! Ticket id-TK6U88249626 We understand your concern, we deeply regret for the inconvenience caused. We have initiated the full refund back to your source, refund will be reflecting within 7 bank working days. We have noted your feedback and we have taken the issue very seriously with the bus operator to take the necessary measures on the same. We'll ensure such types of issues will be reduced in future. Feel free to reach us at [protected]@redbus.in for any further assistance. Regards, redBus Team. | |
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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But as per MSRTC officer no bus is available during this timings.
We have waited for more than 2 hours and we did not got the bus.
ultimately we have to travel by different bus.
Request you to refund the money/