[Resolved] Redbus — Cancellation of ticket

Akkmurthi Kumar

from Melur, Tamil Nadu

Address:	625006
Website:	online@redbus .in

Today i have booked a ticket in online in redbus for kpn travels from madurai to chennai. My ticket no. Is82jqjyrn, and the pnr is g[protected], and the jd id is bbu6h4g6 and the date of journey is 02jul 2017, total fare is 766.8 bus type is volvo a/c multi axle (2+2) instead of night 10 'o' clock i booked morning 10 'o' clock. I realised the mistake. I immediately tried to cancel the ticket in online but it did not cancel the ticket. I informed the kpn travels atonce kindly refund my bus fare immediately.

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Aug 5, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2017

Red Bus Customer Care's response Dear Customer,

Greetings from redBus.in!

We would like to inform you that the cancellation policy may vary from one operator to other. The cancellation policy might have been expired due to which you were unable to cancel. The cancellation policy will be shared while selecting the seat or before the check out the page for customers reference. The last minute booking options are open for the benefit of customers. We would request you to refer the T&C for more details on cancellation policy.

We thank you for your co-operation.

Regards,
Team redBus.