[Resolved]  Redbus — Change in reschedule

Address:Banglore, Karnatka India

It is 3rd time i have got stuck with the red bus.
I need to change my date of visit but it is showing invalid or you cannot reschedule.
I have made my payments.
Still no response for reschedule.
They don't even refund as i have faced this 3rd time.
Such a very bad service of red bus.
Please help me with consumer law. Even after payment they don't listen to the customers.
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Aug 17, 2021
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2021
Red Bus Customer Care's response
Hi Yash,

Greetings from all o[censored]s, here at redBus!

We definitely understand your disappointment We would request you to share the registered email ID/ ticket ID with us to contact you.

You can also write to us at [protected]@redbus.in with the registered email ID/ticket ID details.

With regards,
Team redBus

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
R
Complaint comments 

Comments

Ticket id is TQ[protected]
And Email id is [protected]@gmail.com

Please contact as soon as possible.
As it is my Frnd's Id from which i booked my ticket you can contact this :)
Thank you for the response.

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