[Resolved] Redbus — changes made in boarding point without informing | |||
Tp4g[protected] this is my ticket number My boarding point was changed from gulbarga to humnabad as per the person i contacted on [protected] / [protected] I have still not received any notification from redbus regarding to changes made in boarding point I have been trying to contact their customer care from last 1 hr but the number is continously busy I want to catch the bus from gulbarga itself.. Boarding time is 4.45 pm Was this information helpful? | |||
Apr 27, 2020 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Mar 27, 2020 Red Bus Customer Care's response Hi Bhimrao, Greetings from all o[censored]s, here at redBus! Thank you for reaching out to us regarding the refund for your ticket number TP4G15575650. I understand that the poor experience during your journey would have caused an inconvenience to you and I am truly sorry. Your feedback regarding this experience has been duly noted and communicated to the bus operator. We’ll work harder to educate bus operators on providing hassle-free quality service in the future. We tried reaching you twice on call to inform you that, in hopes of compensating for the inconvenience caused to you, we are crediting Rs. 1503/- to the mode of payment used by you for this transaction, as an exceptional gesture. The amount has been processed from our end on 21st March 2020. Basis the policy of your bank, the amount should reflect in your account within 5 - 7 business days. Details of the transaction are given below: • PO No. :[protected] • Refunded Amount: Rs. 1503/- In case, you do not receive the amount within the designated time period, you can contact your bank to know the status of your refund I hope this solution made you happy! Once again, I thank you for choosing redBus and hope you accept my sincerest apologies. Have a great day! Take Care, Team redBuddy Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same. | |||
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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Diwakar travels
Boarding time :5:20 PM electronic city
Seat no : U9
Ticket no : TP[protected]
I have cancelled my ticket and still didn't get any refund as of now.its been one week
Ticket details:
Ticket number (TIN): TP4573783765
From: Bangalore
To: Ananthapur
Date of journey: 06/03/2020
Travels: Diwakar Travels
Bus type: A/C Seater / Sleeper (2+1)
Boarding time: 05:20 PM
No of seats: 1
Seat number: U9
No update on my refund
Ticket details:
Ticket number (TIN): TP4573783765
From: Bangalore
To: Ananthapur
Date of journey: 06/03/2020
Travels: Diwakar Travels
Bus type: A/C Seater / Sleeper (2+1)
Boarding time: 05:20 PM
No of seats: 1
Seat number: U9
I have booked my ticket for march 06 2020.above are the ticket details.Initoallu they have informed bus is cancelled.Later I cancelled the bus.and I received mail saying that 1000 will be credited .My mode of payment is phone pe .There is no response from redbud .It's already been a week