[Resolved] Redbus — CHEATING WHEN REFUND IS ASKED

[Resolved] Redbus — CHEATING WHEN REFUND IS ASKED

A ajitlobo from Bengaluru, Karnataka

I had booked a ticket bangalore-mangalore this was cancelled on the 12th of nov and i received an e mail with refund details ticket number TGC[protected] .Its been nearly a month and every time they say transfer done and bank would take 7 days for the refund, i dont understand why would a bank take 7 days to credit the amount . This is pure nn sense, i raised the issue yesterday and received an email with the same says refund done and bank would take 7 days to credit the amount to my account, i need to know which transfer takes 7 days . This is pure cheating. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

rajunrajun

from Vijayawada, Andhra Pradesh

i have same scenario and waited for 90 days for refund. Every time i called to them, they are saying it is in the process you will get with in 7 days. i raised 2 requests on rediff customer support, but there is no use.

Finally i followed below procedure with 3 days my money got refunded.

This can help:

Send email : [protected]@redbus.com
[protected]@ redbus.com
Fill the feed back form which is in redbus.com
And raise a complaint at redbus.com phone support & Take complaint number

Take all emails replies from Redbus.com & note the names to whom you speak.

With all these the evidences log complaint At http://www.core.nic.in

But keep on send emails to redbus.com email ids, do not stop.