Redbus — complaint

 
2 Reviews
Genus Electrotech Ltd., Survey no. 43, Meghpar Borichi, Anjar, Gandhidham, India
 manish mahur on Jun 16, 2019
The charger socket is not not working, but that is small issue the sec and big isssue in which water is leaking from ac so that couldn't sleep that night. What benefits are there to travel with Patel tours travels after charging high prices of tickets. Is this a kind of service you provide to your customers. Very bad experience.
Can't expect this from redbus

Complaint Status


[Jun 16, 2019] Red Bus customer support has been notified about the posted complaint.
Verified Support
Red Bus Customer Care's response, Jun 25, 2019
Hi Manish Mahur,

Greetings from redBus!

We regret the inconvenience caused to you during the journey. Please share the booking details with us at [protected]@redbus.in to share your feedback with the bus operator to ensure such inconveniences do not occur in the future. Please rate your journey on redBus app. Thanks for choosing redBus.

Regards,
Team redBus.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I had booked from Bangalore to gadag on Jun 2. My transaction ID is S1906011515197386977360 made via phone pe. Money got deducted 715 rs. But ticket didn't received. So red bus said it will be credited 5 working days, , now it is been 11 days, I am going for lawyer now, my phone number is [protected]

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