[Resolved]  Redbus — Complaint for refund

Worst ever i have been using this app for years but when ocurred with problem they just delay to resolve, i booked tickect for a bus which didnt arrive for hours, the driver reported the rto had booked the bus for some issues, which wasn't gonna resolve, and as a result i booked my ticket from redbus itself with same name, and when asked for refund they say i travelled from both bus at same time... Worst app... So never do bookings... I think paytm would be more better
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2021
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2020
Red Bus Customer Care's response
Hi Akhil,

Greeting s from redBus!

Thank you for reaching out to us with your concern

We kindly request you to share the ticket ID on [protected]@redbus.in so that we can work on it.

For any other questions you may have or help with your future travel bookings please write to us using the link https://www.redbus.in/info/redcare.

Thank you for choosing redBus.
Have a great day!

Take Care,
Mohan
redBuddy

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3905
    Pending
    278
    Resolved
    2490
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information