[Resolved] Redbus — Customer service

Amit Wadkar

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560064
Website:	www.redbus.cim

I am travelling from Bangalore to Pune as address provided by redbus.com I reached near veshvantpura police station then I called cell provided by redbus then they told me that come near govardhan gate near petrol pump using bad words and after that they told me that near theatre this was hectic for me because of this ignorance customer servise.. please improve customer service and address of boarding point

+1 photos

Was this information helpful?

No (0)

Yes (0)

May 10, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2017

Red Bus Customer Care's response Hi Amit,

Greetings from redbus!!

We definitely do not want our customers to have such experience. Your feedback is valuable to us. We will have it passed on the bus operators and ensure that such instances are not repeated in future.

Thank you for your patience.

Regards,
Redbus Team

Mar 02, 2017

Updated by Amit Wadkar This is havoc happened due improper address provided by red bus the bus staff and orange travels are good. And bad words are spoken by the number provided by the number provided by red bus which is [protected]. And really want to know what action red bus has taken