[Resolved] Redbus — Deducted fund 2 times for single booking , I need refund | |
Team red bus I am Anseena Anees .I have made a booking on December 1 st 2020 from kollam to kannur and I have done the payment through phone pe and first it got failed and again I tried via PhonePe but redBus shown it has not booked, then I made again via debit card and got booked . But redBus took my money 2 times for the single booking. . They deducted money via PhonePe and also via card . Kindly refund my money 630 Rs . I am enclosing my Bank statement and booking proof . Kindly refund my 630 rs Thank you Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Dec 09, 2020 Red Bus Customer Care's response Hi Anseena, Greetings from redBus! We checked the details of the screenshot attached. Unfortunately, we are unable to fetch any details from the screenshot shared. You are requested to share the email ID/contact number associated with the transaction via email to '[protected]@redBus.in' and we will have this checked. We are here to help. Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same. Thanks and regards, Team redBus! | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
67%
Complaints
3904
Pending
278
Resolved
2490
View all 3904 Red Bus reviews & complaints
Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
View all Red Bus contact information
Greetings from redBus!
We checked the details of the screenshot attached. Unfortunately, we are unable to fetch any details from the screenshot shared.
You are requested to share the email ID/contact number associated with the transaction via email to '[protected]@redBus.in' and we will have this checked.
We are here to help.
Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.
Thanks and regards,
Team redBus!