[Resolved] Redbus — delay in refund for two months

Guganuma

from Kottayam, Kerala

Address:

Chennai, Tamil Nadu, 602024

Dear sir
I booked ticket on october 17 2019 then i cancelled ticket they said refund will be within 7 working day but still i didnt get my refund amount please can you help me to file a case in high court against redbus
I mentioned below booking details
redBus mTicket
Route: Chennai to Bangalore
Ticket No: TNBD33892588
Passenger: Gugan (26, MALE)

+3 photos

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Feb 13, 2020

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2020

Red Bus Customer Care's response Hi,

Greetings from redBus!

We did check the details and could see that the refund was successfully reversed from our end on 18th Oct 2019 to the original mode of payment with the refund reference Num:[protected]. You are requested to check with PhonePe team for the same.

Hope this clarifies!

Note: We never ask for UPI PIN or Account details over the phone. Please do not share the same.

Thanks and Regards,
Team redBus!