[Resolved] Redbus — didn't get refund | |||
I booked ticket on 25 Aug from amravati to Pune but it didn't confirm and also I dint get refund to my bank account. Kindly find the below mail for confirmation On Sat, Aug 25, 2018, 19:06 wrote: Dear dipti likhar, We noticed that your transaction through our payment gateway may not have completed. Please find a copy of your transaction details included below: Merchant: www.redbus.in Transaction ID: [protected] Amount: 1629.00 Date:[protected]:07:18 Phone Number:[protected] In the rare event that you have been charged, Please contact seller at www.redbus.in Regards, PayU on behalf of www.redbus.in payu Was this information helpful? | |||
Oct 28, 2018 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Sep 27, 2018 Red Bus Customer Care's response Dear Customer, Greetings from all o[censored]s, here at redBus! Thank you for reaching out to us! We tried reaching in your given number however, we are unable to get in touch. In order to resolve your query/issue, we request you to share the following details via [protected]@redbus.in: • Registered Email ID • Mobile No. Once we receive these details, we will work on the resolution. Once again, I thank you for choosing redBus. Have a great day! Look forward to your response. With thanks, Team redBus | |||
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU