[Resolved] Redbus — Difference Amount refund SRS Travels (Volvo A/C Multi Axle Sleeper(2+1))

Venkatesh_R

Address:	560009
Website:	www.redbus.in

I had booked SRS Volvo A/C Multi Axle Sleeper(2+1) for my return journey from Goa to Bangalore on Saturday, December 31, 2016 but they had changed the bus to non ac sleeper sitter, next day when i called SRS travels regarding this i was told that they have already informed the Red Bus people to initiate the refund of difference amount which i have not received so far.

Not even single response to any on my emails.

Ticket no: TJDT62485642

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Mar 14, 2017

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2017

Red Bus Customer Care's response Hi Venkatesh,

Greetings from redbus!!

We regret for the inconvenience caused. We have escalated your issue to our concerned team. We'll get back to you with an update at the earliest.

Feel free to reach us at [protected]@redbus.in for any further assistance.

Regards,
redBus Team.