[Resolved] Redbus — Does not provide information about departure place | |||||
I have booked ticket from chennai to velankanni in parveen travels through redbus . in the beginning i have given wrong mobile number but after that through chat option i have changed my correct mobile number.they also accepted and changed the mobile number but they didn't convey this message to parveen travels . and i also given my mail id but i didn't get any message from parveen travels or from redbus.com about the departure place.because of this miscommunication i have missed my bus.i didn't expect this kind of service from redbus.com hereafter i won't book my bus ticket through redbus.com. Was this information helpful? | |||||
May 11, 2017 Complaint marked as Resolved Red Bus customer support has been notified about the posted complaint. Verified Support Nov 07, 2016 Red Bus Customer Care's response Hi Supriya, Greetings from redBus!! We are sorry for the delay in response. Firstly, please accept our sincere apologies for the inconvenience caused. We request you to kindly provide your Ticket id and registered email address so we can check and get back to you at the earliest to address your issue on priority. Feel free to reach us at [protected]@redbus.in for any further assistance. Regards, redBus Team. | |||||
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Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
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I had booked a ticket on 12th of October and cancelled it immediately but I haven't received my refund yet. Iam really disappointed by your service. First of all, more than 50% of the actual amount is the cancellation fee over that you guys don't even refund the amount back on time. Please do the needful