[Resolved] Redbus — excess amount deducted

korodyjagan

from Meerut, Uttar Pradesh

Address:

303007

Dear sir,
I have booked one bus ticket from bangalore to manipal on 12th april 2019 in vrl (Non ac sleeper) boarding point is koramangala. Pnr no is 15864204 and seat no is l13. The amount to be paid was 1315. But, from my account rs 1315 is deducted twice. Since i have booked only one ticket, i request you to verify and refund the excess amount deducted
Dr. Jagannath koravadi

Dean, faculty of engineering

Manipal university jaipur,

Dehmi kalan, off jaipur-ajmer expressway, jaipur 303 007, rajasthan, india

Phone: +[protected] | fax: +[protected] |

Email: jagan. [protected]@jaipur. Manipal. Edu

Tel: [protected]

Was this information helpful?

No (0)

Yes (0)

Jun 9, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Apr 06, 2019

Updated by korodyjagan Their customer care number[protected] and ID: [protected]@redbus.in, both are not working.

Verified Support

May 07, 2019

Red Bus Customer Care's response Dear Customer,

Greetings from redBus!

Ticket ID - TN[protected]

Upon checking, we've already refunded the amount Rs 1315/- back to the source account on 18th April 2019. We request you to get in touch with your bank with the refund reference number - 83952 for further assistance.

Thank you for contacting us.

Team redBus.