[Resolved]  Redbus — Got wrong details about bus n want my refund

RedBus mTicket
Route: Indore to Guna
Ticket No:
TQ5N57984236
Passenger: Yogesh yadav 29, MALE
PNR: TS[protected]GQQP/710321/INDGUN2355
Travels:
Kamla Travels
Departure: 11:59 PM Apr 22, 2021
Seat Numbers:
9
Total fare paid: Rs.420.0
Boarding point: Vijay Nagar Near Uco Bank
Landmark: Manali Apartment Near Uco BankAddress:
Manali Apartment Near UCO Bank Sayaji Square, Indore, Madhya Pradesh 452010
Boarding point contact: [protected]
Kamla Travels Customer Care:
[protected] /4030845
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redBus Helpline:[protected]--
Please show the QR code at the time of boarding for contactless check-in - https://s.redbus.com/5nzabb9--
Check your ticket : https://s.redbus.com/tvnp9ml--

T&C apply
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Aug 12, 2021
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2021
Red Bus Customer Care's response
Hi Yogesh,

Greetings from redBus!

Thank you for reaching out to us regarding the refund for your ticket number TQ5N57984236.

We tried reaching you with no luck. Your refund of INR 420/- has been initiated from our end on 23rd April 2021 to the mode of payment used by you for this transaction (E-Wallet - PhonPe). Basis the policy of your e-wallet, the amount should reflect in your e-wallet account in 48 hrs.

For any other questions please write to us at https://m.redbus.in/help

I hope I have been able to help you.

Take Care,
redBuddy

Note:-We never ask for UPI PIN or Account details over the phone. Please do not share the same.   
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