[Resolved]  Redbus — have booked my bus via tez app in redbus

Address:Hyderabad, Andhra Pradesh, 500017
Website:Redbus.in

I have booked a bus ride from hyderabad to pune on 14april-18 via tez app and the amount has been deducted but it didnt book the ticket.. When i called the redbus suport team they said it would be refunded to my account but it has not been done.. Its more than 15 days now and still no refund..
I have checked tez app too but there is no refund..

This issue is lodged many times i suppose from people..
I am a regular traveller via redbus but this time it has ditched me.
Also the tez app seems to be a fraud.
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Jun 2, 2018
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
May 02, 2018
Red Bus Customer Care's response
Hi Kiran,

Greetings from redBus !!!

We regret the inconvenience caused. Kindly share your concern in detail with us at [protected]@redbus.in along with your registered email id. We will look into it and share an update at the earliest.

Thanks,
Team redBus
Complaint comments 

Comments

RedBus mTicket
Please present this mTicket at the time of boarding.
Route: Nandyal to Hyderabad
Ticket No: TM5M89141727
Passenger Name: Baby Jyothi
PNR: INDU287597-INDU 05 A
Travels: Indu Travels
Departure: 11:45 PM Apr 22, 2018
Seat Numbers: 1

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