[Resolved] Redbus — I am complaining about refund amount regarding ticket cancellation done on[protected]

Rachana modala

from Nuzvid, Andhra Pradesh

Address:	Kurnool, Andhra Pradesh, 518501
Website:	www.redbus.com

I am rachana modala i have booked a ticket with booking id - TN3C81653695 from nandyal to tirupati in the names of lohith, narasimha in the red bus but later i cancelled the ticket on[protected] it has been nearly four days that I have done this process but there is no update regarding my refund status but the app shows the refund will be processed soon. I didn't not expect this because it is taking too longer than expected without no update to customer. So kindly process my request as soon as possible.

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Mar 26, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2019

Red Bus Customer Care's response Hi Customer!

Thank you for reaching out to us regarding the refund status for your TN3C81653695. I am your redBuddy Sumanth and I have been working on your case.

Your refund has been initiated from our end on 11/2/2019 to the mode of payment used by you for this transaction.

Basis the policy of your Amazon pay, the amount should reflect in your account within 7 business days.

I hope this response is satisfactory.

I hope I have been able to help you.

Take Care,

Sumanth
redBuddy