[Resolved]  Redbus — I cancelled my booking but the amount is not refunded to my account

Address:West street,soorapallam, 614601

I cancel this ticket but the amount is not refund to my account

Redbus mticket
Route: chennai to pattukottai
Ticket no: tn[protected]
Passenger: akhilan (26, male)
Pnr: rmt6737257
Travels: rathimeena travels
Departure: 09:40 pm may 15, 2019
Seat numbers: 18w
Total fare paid: rs.485.0
Boarding point: shop no 14 omni bustand koyambedu
Address: shop no 14 omni bustand koyambedu
Boarding point contact: [protected]
Rathimeena travels customer care: [protected]

Redbus helpline:[protected]
Was this information helpful?
No (0)
Yes (0)
Jun 8, 2019
Complaint marked as Resolved 
They ll not refund that the amount till now
Red Bus customer support has been notified about the posted complaint.
Verified Support
May 24, 2019
Red Bus Customer Care's response
Hi Customer,

Greetings from redBus!

Ticket id - TN[protected]

Upon checking, the refund of Rs 438/- is already processed from our end on 7th May 2019. We request you to get in touch with your bank with the refund reference number[protected] for further assistance.

Thank you for contacting us.
Team redBus.
Jun 08, 2019
Updated by Akhilan29
The amount is not refund to my untill, even those I raise compliant in this and your support mail id and customer care no one is not responding about the refund please check atleast in this time
Complaint comments 

Comments

I am complainting about delay in departure around 7 hours ..
Traveling route Hyderabad to Belagavi
PNR number:
TS[protected]GYLS/29743118/Hyderabad-Belgaum Scania/Volvo
Ticket number:
TN6K56740784

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Red Bus
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3903
    Pending
    278
    Resolved
    2490
    Red Bus Address
    Domlur Layout, Karnataka, Bangalore, Karnataka, India - 560071
    View all Red Bus contact information