[Resolved] Redbus — i have booked my hotel of bhavnagar amount deducted from my account but room was not booked

prajesh gadhavi

from Jamnagar, Gujarat

Address:	Bharuch, Gujarat, 392001
Website:	Pay u redbus

Bhavnagar lords hotel booking for 29th december to 30th december done on 28th december at12:20 am. Amount of 2431 indian ruppees deducted from my account but booking not done. Even refund is not iniated even after email done by me to the redbus i request redbus to refund my amount and cancel the booking as soon as possible booking done with hdfc bank.

Was this information helpful?

No (0)

Yes (0)

Feb 1, 2019

Complaint marked as Resolved

Red Bus customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2018

Red Bus Customer Care's response Dear Prajesh Gadhavi,

Greetings from redBus! Thank you for writing to us!

In order to resolve your query, we would need further details from you. I would request you to please share registered email ID and mobile number at [protected]@redbus.in, so that we can have this issue escalated to the relevant department and have it resolved for you.

It has been a pleasure serving you today. Thank you for choosing redBus and have a great day ahead.

Regards,
Team redBus