[Resolved]  Redbus — I lost my money from phonepe while booking tickets at redbus

I lost my money 6 times while booking ticketing from redbus and still now i havnt received my transactions, its very bad service i faced from online booking.

Lost my money while booking the tickets from redbus even though the ticket is not confirmed, my money was deducted from online transactions.

I need my money urgently to refund my money back to my account.
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Feb 23, 2020
Complaint marked as Resolved 
Red Bus customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2020
Red Bus Customer Care's response
Hi,

Greetings from all o[censored]s, here at redBus!

We regret the inconvenience. We are unable to pull any record from the given details. In order to look into the concern, we request you to please provide the registered mobile number or email id with us via [protected]@redbus.in or you can write to us in the given link https://www.redbus.in/info/redcare. We'll be happy to help you out.

Once we receive these details, we will work on the resolution.

Once again, I thank you for choosing redBus.

Have a great day!

Look forward to your response.

With thanks,
Team redBus
Complaint comments 

Comments

Hello I have booked my ticket on red bus through phone pe...due to some date changes I have cancelled my tickets with 15mins after booking...but my money has not refunded even after 15 days frm the date we cancelled
Hello I have booked my ticket on red bus through phone pe...due to some date changes I have cancelled my tickets with 15mins after booking...but my money has not refunded even after 15 days frm the date we cancelled
Ticket No: TQ8A16714217

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